Network, Systems & Infrastructure

Job title: Senior IT Support Engineer Location: Bath - Fully Onsite Salary: £35,000 - £50,000 Start date: ASAP Working hours: 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.Essentials - Senior IT Support Technician: MSP experienceActive Directory and Azure ADM365Hardware deploymentIntuneScriptingKnowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual DesktopOther MDM toolsPrinter deploymentNetworkingPowerShellCertifications If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

Job title: System Administrator Location: Remote - Required to travel to Birmingham once a month Salary: Up to £37,500 + Benefits Start date: ASAP Working hours: 37.5 hours per week We are working with a highly supportive organisation seeking a strong 2nd Line Support Engineer who wants to make their next step into a 2nd/3rd Line position with a clear path to progress into a 3rd Line / Infrastructure Engineer role. The business is committed to investing in your development, offering funding for certifications and courses and supporting you as you progress in an area of your choice. In this role, the System Administrator is a technical, delivery-focused role within a modern cloud environment. You will act as an escalation point for the 1st Line team, support day-to-day infrastructure operations, resolving complex technical issues and contributing to the stability and continuous improvement of cloud. Furthermore, the System Administrator will get the opportunity to work closely with the Infrastructure team on a range of projects such as system upgrades and implementations. To be the successful System Administrator, you will need to be ambitious, eager to develop your skill set and be proactive in delivering high-quality support.Essentials - System Administrator: Azure AdministrationOffice 365Entra IDNetworking knowledgeExcellent communication skills2nd Line ExperienceStrong troubleshooting mindsetDesirable skills - System Administrator: IntuneNetworking troubleshoot experienceCertifications If you're a motivated System Administrator looking to develop your skills and advance your career within a supportive organisation, submit your latest CV today to be considered.

Job title: Senior IT Support Engineer Location: Bath - Fully Onsite Salary: £35,000 - £40,000 Start date: ASAP Working hours: 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.Essentials - Senior IT Support Technician: MSP experienceActive Directory and Azure ADM365IntuneScriptingKnowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual DesktopOther MDM toolsNetworkingCertificationsPowerShell If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

Job title: JDA WFM Support Lead Location: Reading (3 days onsite) Salary: £80,000 to £90,000 + Benefits Working hours: 40 hours per weekThis is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems. Key responsibilities:Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoringPerform inbound, outbound and warehouse setup within the WFM platformSupport integration with Time & Attendance systemsDrive WFM architecture and key data points for inbound and outbound integrationWork within defined support processes and SLAs, resolving issues within tight timeframesEssential skills:JDA / Blue Yonder Workforce Management experienceExperience supporting and enhancing WFM systemsStrong understanding of workforce management within logistics / 3PL environmentsExperience with integrations (JDA Integrator / Connect, T&A systems)Ability to troubleshoot and resolve issues within tight SLAsDesirable skills:Exposure to TMS or wider logistics systemsExperience in customer-facing or support-led environmentsStrong stakeholder communication skillsIf you are interested in this opportunity, please apply with your most up to date CV.

Senior IT Service Manager - 12 Months - SC Cleared - £700 pdRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Hybrid - 1 day a week in ExeterThe role:A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.Responsibilities:Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing:Lead a team, ensuring adequate resources and capacityRepresent the IT service management function at a senior levelAct as an escalation point for business stakeholdersExperience Requirements: ITIL qualifiedContract management experienceExperience of managing budgetsIf available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: Infrastructure EngineerSalary: £50,000 - £60,000 + Benefits + Yearly Salary ReviewsLocation: Basingstoke - contractually 4 days onsite, but most people in IT do 1-2 days onsite per week. AD hoc travel to Ireland (1 or 2 visits per year)Start date: ASAPWorking hours: 8:00am-4:30pm We are partnering with a well-established multinational organisation to recruit an Infrastructure Engineer, who will also act as the Deputy Infrastructure Lead (25% of the role will be leadership). In this role, the Infrastructure Engineer will contribute to a variety of projects, including enhancing the Ireland estate, supporting global integrations, delivering network upgrades, managing cloud migrations and other strategic initiatives. The Infrastructure Engineer will be proactive, take ownership of tasks and demonstrate a can-do attitude along with strong communication skills. A genuine passion for IT and the ability to work independently, while collaborating effectively with the wider team, are key to success in this role. The Infrastructure Engineer will be based in Basingstoke, with occasional travel to Ireland (approximately once or twice a year). Essential skills - Infrastructure Engineer: VirtualisationServer upgradesActive DirectoryCoaching/mentoring experienceContinuous improvement mindsetKnowledge of networking fundamentalsAble to take initiative and confidently contribute to meetings. Desirable skills - Infrastructure Engineer: SwitchesDNS, DHCPSDWANPowerShell, BackupsSQL If you are a proactive Infrastructure Engineer looking to develop your technical and leadership skills while contributing to a supportive and innovative IT environment, please apply today with your latest CV. Infra / Hyper-V / HyperV / VMware / VM ware / AD / DC / Domain Controller / Back Up / Lead / Led / Infrastructure Lead Engineer / Infrastructure Lead / Lead Infrastructure Engineer

Senior IAM Engineer (ForgeRock / Ping Identity) Salary: Up to £90,000 + Bonus + Benefits Location: Leamington Spa - 3 days per week onsite Working Hours: Full time - PermanentA globally established organisation is seeking a Senior IAM Engineer to join its Identity and Access Management function, delivering secure, scalable and resilient identity solutions across enterprise environments.This is a hands-on engineering role focused on designing, implementing and maintaining identity platforms using ForgeRock and Ping Identity's Advanced Identity Cloud. The role is suited to an experienced IAM specialist who enjoys working across complex integrations, strengthening enterprise security posture and driving identity best practice.Responsibilities for the Senior IAM Engineer:Install, configure and deploy ForgeRock and PingOne AIC across on-premise, cloud and hybrid environmentsDesign and implement authentication and authorisation workflows including SSO, MFA and federationDevelop custom integrations and policies using Java, JavaScript or GroovyConfigure and manage directory services including LDAP and Active DirectoryAutomate IAM deployments using Infrastructure as Code toolingEnsure identity solutions are scalable, highly available and aligned with security and compliance requirementsMonitor, optimise and maintain IAM platform performancePerform upgrades, patching and migrations of IAM componentsIntegrate identity services with web applications, APIs, SaaS platforms and mobile applicationsDevelop and consume RESTful APIs for identity functionalityTroubleshoot complex integration issues and collaborate with application and infrastructure teamsEssential Skills for the Senior IAM Engineer:Strong hands-on experience with ForgeRock and PingOne Advanced Identity CloudExperience implementing SSO, MFA and federation using SAML, OAuth 2.0 and OpenID ConnectStrong understanding of IAM architecture and identity lifecycle managementExperience managing LDAP and Active Directory integrationsExperience automating deployments using tools such as Ansible or TerraformStrong troubleshooting capability across enterprise IAM environmentsAbility to deliver secure, compliant and high-availability identity solutionsDesirable Skills for the Senior IAM Engineer:Experience working within Agile delivery environmentsStrong stakeholder engagement and collaboration skillsIf you are an experienced Senior IAM Engineer with strong ForgeRock and Ping Identity expertise, looking to deliver enterprise-grade identity solutions within a high-impact environment, please apply in the immediate instance. IAM Engineer, IAM Specialist

Job title: 1st / 2nd Line Support EngineerLocation: Chessington - Fully OnsiteSalary: £30,000 to £40,000 + BenefitsStart date: ASAPWorking hours: 9:00am to 5:30pm and 8:30am to 5:00pmWe are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: Active Directory & Entra IDOffice 365 - MS Teams, SharePoint, ExchangeHardware Support - Break fix and printer set upsKnowledge of networking principles - DNS, DHCP, VPNKnowledge on FirewallKnowledge on backupsDrivers licenseWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: Group PoliciesConfigured Firewalls and switchesIntuneCertificationsMSP Experience If you're an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered. IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

Service Architect - 12 months - SC Cleared - LondonRate: £700 per dayIR35: InsideLocation: London / HybridThe role:A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement.Producing detailed service designs, you will lead on projects of work, acting as an SME and ensuring the design meets user and wider programme needs.Experience requirements:Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving.Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well as internal and cross-government stakeholders.Track record of leading the delivery of complex service solutions within agreed timelines, budgets, and quality standards, ensuring outcomes are stable, resilient, fully tested, and well documented.Experience identifying emerging technology trends and advising on how future developments may benefit products or services.Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders.ITIL certified.Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean).If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: Senior IT Support Engineer Location: Bath - Fully Onsite Salary: £35,000 - £50,000 Start date: ASAP Working hours: 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.Essentials - Senior IT Support Technician: MSP experienceActive Directory and Azure ADM365Hardware deploymentIntuneScriptingKnowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual DesktopOther MDM toolsPrinter deploymentNetworkingPowerShellCertifications If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

Job title: System Administrator Location: Remote - Required to travel to Birmingham once a month Salary: Up to £37,500 + Benefits Start date: ASAP Working hours: 37.5 hours per week We are working with a highly supportive organisation seeking a strong 2nd Line Support Engineer who wants to make their next step into a 2nd/3rd Line position with a clear path to progress into a 3rd Line / Infrastructure Engineer role. The business is committed to investing in your development, offering funding for certifications and courses and supporting you as you progress in an area of your choice. In this role, the System Administrator is a technical, delivery-focused role within a modern cloud environment. You will act as an escalation point for the 1st Line team, support day-to-day infrastructure operations, resolving complex technical issues and contributing to the stability and continuous improvement of cloud. Furthermore, the System Administrator will get the opportunity to work closely with the Infrastructure team on a range of projects such as system upgrades and implementations. To be the successful System Administrator, you will need to be ambitious, eager to develop your skill set and be proactive in delivering high-quality support.Essentials - System Administrator: Azure AdministrationOffice 365Entra IDNetworking knowledgeExcellent communication skills2nd Line ExperienceStrong troubleshooting mindsetDesirable skills - System Administrator: IntuneNetworking troubleshoot experienceCertifications If you're a motivated System Administrator looking to develop your skills and advance your career within a supportive organisation, submit your latest CV today to be considered.

Job title: Senior IT Support Engineer Location: Bath - Fully Onsite Salary: £35,000 - £40,000 Start date: ASAP Working hours: 9:00am to 5:30pmWe are partnering with a growing Managed Service Provider to find a driven Senior IT Support Engineer to support their expanding client base. This role offers a blend of BAU support and project work, providing excellent variety and opportunities for professional development.The ideal candidate will be proactive, ambitious, and solutions-focused, with strong communication skills and a genuine passion for IT. They are seeking someone who is eager to learn, continuously develop their technical expertise, and progress within the organisation. In return, the successful candidate will benefit from ongoing training and support, as well as clear pathways to take on greater responsibility and advance both professionally and financially.Essentials - Senior IT Support Technician: MSP experienceActive Directory and Azure ADM365IntuneScriptingKnowledge of Hyper-V and SQL Desirable skills - Senior IT Support Technician: Azure Virtual DesktopOther MDM toolsNetworkingCertificationsPowerShell If you're a motivated Senior IT Support Engineer looking to develop your skills and advance your career within a supportive and growing MSP, submit your latest CV today to be considered.

Job title: JDA WFM Support Lead Location: Reading (3 days onsite) Salary: £80,000 to £90,000 + Benefits Working hours: 40 hours per weekThis is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems. Key responsibilities:Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoringPerform inbound, outbound and warehouse setup within the WFM platformSupport integration with Time & Attendance systemsDrive WFM architecture and key data points for inbound and outbound integrationWork within defined support processes and SLAs, resolving issues within tight timeframesEssential skills:JDA / Blue Yonder Workforce Management experienceExperience supporting and enhancing WFM systemsStrong understanding of workforce management within logistics / 3PL environmentsExperience with integrations (JDA Integrator / Connect, T&A systems)Ability to troubleshoot and resolve issues within tight SLAsDesirable skills:Exposure to TMS or wider logistics systemsExperience in customer-facing or support-led environmentsStrong stakeholder communication skillsIf you are interested in this opportunity, please apply with your most up to date CV.

Senior IT Service Manager - 12 Months - SC Cleared - £700 pdRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Hybrid - 1 day a week in ExeterThe role:A leading Government Institution are seeking a Senior IT Service Manager, responsible for service management across platforms, multiple channels and services to ensure service availability, performance and process maturity.Responsibilities:Responsible for setting the vision and strategy for service management, ensuring processes are owned and maturing:Lead a team, ensuring adequate resources and capacityRepresent the IT service management function at a senior levelAct as an escalation point for business stakeholdersExperience Requirements: ITIL qualifiedContract management experienceExperience of managing budgetsIf available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Job title: Infrastructure EngineerSalary: £50,000 - £60,000 + Benefits + Yearly Salary ReviewsLocation: Basingstoke - contractually 4 days onsite, but most people in IT do 1-2 days onsite per week. AD hoc travel to Ireland (1 or 2 visits per year)Start date: ASAPWorking hours: 8:00am-4:30pm We are partnering with a well-established multinational organisation to recruit an Infrastructure Engineer, who will also act as the Deputy Infrastructure Lead (25% of the role will be leadership). In this role, the Infrastructure Engineer will contribute to a variety of projects, including enhancing the Ireland estate, supporting global integrations, delivering network upgrades, managing cloud migrations and other strategic initiatives. The Infrastructure Engineer will be proactive, take ownership of tasks and demonstrate a can-do attitude along with strong communication skills. A genuine passion for IT and the ability to work independently, while collaborating effectively with the wider team, are key to success in this role. The Infrastructure Engineer will be based in Basingstoke, with occasional travel to Ireland (approximately once or twice a year). Essential skills - Infrastructure Engineer: VirtualisationServer upgradesActive DirectoryCoaching/mentoring experienceContinuous improvement mindsetKnowledge of networking fundamentalsAble to take initiative and confidently contribute to meetings. Desirable skills - Infrastructure Engineer: SwitchesDNS, DHCPSDWANPowerShell, BackupsSQL If you are a proactive Infrastructure Engineer looking to develop your technical and leadership skills while contributing to a supportive and innovative IT environment, please apply today with your latest CV. Infra / Hyper-V / HyperV / VMware / VM ware / AD / DC / Domain Controller / Back Up / Lead / Led / Infrastructure Lead Engineer / Infrastructure Lead / Lead Infrastructure Engineer

Senior IAM Engineer (ForgeRock / Ping Identity) Salary: Up to £90,000 + Bonus + Benefits Location: Leamington Spa - 3 days per week onsite Working Hours: Full time - PermanentA globally established organisation is seeking a Senior IAM Engineer to join its Identity and Access Management function, delivering secure, scalable and resilient identity solutions across enterprise environments.This is a hands-on engineering role focused on designing, implementing and maintaining identity platforms using ForgeRock and Ping Identity's Advanced Identity Cloud. The role is suited to an experienced IAM specialist who enjoys working across complex integrations, strengthening enterprise security posture and driving identity best practice.Responsibilities for the Senior IAM Engineer:Install, configure and deploy ForgeRock and PingOne AIC across on-premise, cloud and hybrid environmentsDesign and implement authentication and authorisation workflows including SSO, MFA and federationDevelop custom integrations and policies using Java, JavaScript or GroovyConfigure and manage directory services including LDAP and Active DirectoryAutomate IAM deployments using Infrastructure as Code toolingEnsure identity solutions are scalable, highly available and aligned with security and compliance requirementsMonitor, optimise and maintain IAM platform performancePerform upgrades, patching and migrations of IAM componentsIntegrate identity services with web applications, APIs, SaaS platforms and mobile applicationsDevelop and consume RESTful APIs for identity functionalityTroubleshoot complex integration issues and collaborate with application and infrastructure teamsEssential Skills for the Senior IAM Engineer:Strong hands-on experience with ForgeRock and PingOne Advanced Identity CloudExperience implementing SSO, MFA and federation using SAML, OAuth 2.0 and OpenID ConnectStrong understanding of IAM architecture and identity lifecycle managementExperience managing LDAP and Active Directory integrationsExperience automating deployments using tools such as Ansible or TerraformStrong troubleshooting capability across enterprise IAM environmentsAbility to deliver secure, compliant and high-availability identity solutionsDesirable Skills for the Senior IAM Engineer:Experience working within Agile delivery environmentsStrong stakeholder engagement and collaboration skillsIf you are an experienced Senior IAM Engineer with strong ForgeRock and Ping Identity expertise, looking to deliver enterprise-grade identity solutions within a high-impact environment, please apply in the immediate instance. IAM Engineer, IAM Specialist

Job title: 1st / 2nd Line Support EngineerLocation: Chessington - Fully OnsiteSalary: £30,000 to £40,000 + BenefitsStart date: ASAPWorking hours: 9:00am to 5:30pm and 8:30am to 5:00pmWe are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities. The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially. Essential skills - 1st / 2nd Line Support Engineer: Active Directory & Entra IDOffice 365 - MS Teams, SharePoint, ExchangeHardware Support - Break fix and printer set upsKnowledge of networking principles - DNS, DHCP, VPNKnowledge on FirewallKnowledge on backupsDrivers licenseWilling to learnTroubleshooting mindsetExcellent customer service skills Desirable skills - 1st / 2nd Line Support Engineer: Group PoliciesConfigured Firewalls and switchesIntuneCertificationsMSP Experience If you're an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered. IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst

Service Architect - 12 months - SC Cleared - LondonRate: £700 per dayIR35: InsideLocation: London / HybridThe role:A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 12-month engagement.Producing detailed service designs, you will lead on projects of work, acting as an SME and ensuring the design meets user and wider programme needs.Experience requirements:Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving.Proven ability to work across complex technology environments, collaborating with third-party vendors (including supporting procurement activities) as well as internal and cross-government stakeholders.Track record of leading the delivery of complex service solutions within agreed timelines, budgets, and quality standards, ensuring outcomes are stable, resilient, fully tested, and well documented.Experience identifying emerging technology trends and advising on how future developments may benefit products or services.Strong communication skills, with the ability to tailor messages, formats, and channels to suit a wide range of users and stakeholders.ITIL certified.Foundation-level project management knowledge in a recognised methodology (e.g., PRINCE2, Agile, Lean).If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.