Title: Customer Service AdvisorSalary: up to £25,000 + BenefitsLocation: remote start with some onsite training/team meetings but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experienceGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it growsCustomer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support

A leading diversified conglomerate is looking to build out a new architecture team and need someone to come in and lead the team of initially 5 Architects each covering a specific domain. The role will be responsible for defining and overseeing an organisation's enterprise architecture (EA) strategy. This role ensures that technology, business processes, and systems align with the company's strategic objectives. About the role:Define and lead the enterprise architecture strategy to align IT systems with business goals.Develop and enforce architecture standards, frameworks (e.g., TOGAF, Zachman), and best practices.Establish governance processes to ensure compliance with the architectural visionOversee the design and implementation of enterprise-wide technology solutions.Evaluate and recommend emerging technologies and innovations (e.g., cloud, AI, IoT, blockchain).Lead initiatives to modernize legacy systems and adopt digital transformationCollaborate with C-suite executives and business leaders to understand long-term objectives.Translate business strategies into IT roadmaps and architectural blueprints.Identify opportunities to use technology for competitive advantage and operational efficiency. About you:In-depth knowledge of enterprise architecture frameworks (e.g., TOGAF, ArchiMate).Expertise in cloud platforms (AWS, Azure, Google Cloud), microservices, DevOps, and CI/CD.Understanding of enterprise systems (ERP, CRM, HCM) and data architecture.Strong understanding of business operations, industry trends, and market dynamics.Ability to align IT strategy with organisational goals and deliver business value.Proven ability to influence C-suite stakeholders and drive organizational change.Strong leadership skills to manage diverse teams and foster cross-department collaboration.Excellent communication and presentation skills to convey complex concepts clearly.Will suit candidates with coming from a Retail, FMCG, Manufacturing, Pharma background. Or anything that is direct to consumer.

2nd Line Support Engineer - £225 - £300 per day Inside IR35 - London Rate: Up to £300 per day Duration: 6 months + Ext IR35: Inside Location: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm A client of ours based in central London are looking to hire for a 2nd Line Support Engineer. The 2nd Line Support Engineer will act as an escalation point for the 1st Line team as well as get involved in a handful of projects.They are seeking someone who demonstrates initiative and takes ownership of issues or situations. The 2nd Line Support Engineer will have the opportunity to work on projects such as migrations, deployments, rollouts and upgrades.Essential skills - 2nd Line Support EngineerAzure Active Directory - Managing policies, account managementMS 365 - Using admin centre to troubleshoot issues within the suite Intune -Understanding/ creating policies, general understanding and configure policiesWindows Server - Basic administration of Windows Server, monitoring VMsNetworking - Troubleshoot Firewalls, Switches, RoutersGood communication and customer service skillsKeen to learn and be a team player Desirable - 2nd Line Support Engineer Azure Virtual DesktopMS Certifications - Azure/M365ITIL / Prince2 This is a great opportunity for you to progress your career and work on a variety of technologies and projects so please apply with your most up to date CV.

Role: Infrastructure Technical Consultant Location: Central London - onsite 2 days per week Contract Duration: 6 months + extension IR35 Determination: Outside IR35A leading organisation in Central London is seeking a skilled Infrastructure Technical Consultant to join their team on a contract basis. This is a fantastic opportunity to be part of an exciting transformation, contributing to key projects that will shape the future of an array of businesses and deliver exceptional services to customers.As an Infrastructure Technical Consultant, you will take ownership of building, planning, and executing critical infrastructure projects. The Infrastructure Technical Consultant expertise in designing scalable, secure, and high-performance systems will be essential as you collaborate with stakeholders to deliver robust solutions. This role requires a proactive individual with strong technical knowledge across cloud platforms, virtualisation, and automation, as well as experience driving end-to-end project lifecycles. Key Responsibilities - Infrastructure Technical ConsultantBuild and implement scalable and secure infrastructure solutionsPlan, design, and execute infrastructure projects, ensuring timely delivery and alignment with business goalsProvide technical leadership and guidance to internal teams on best practicesAnalyse complex systems and resolve technical challenges across cloud and on-premises environmentsAbility to liaise with stakeholders across all business levels throughout project deliveryCollaborate with cross-functional teams to ensure seamless integration and project successEssential Skills - Infrastructure Technical ConsultantProven experience delivering infrastructure projects from planning to executionExpertise with Azure or AWS cloud platforms, including design and implementationStrong proficiency in Office 365 and virtualisation technologies (e.g., VMware, Hyper-V)Advanced scripting skills with PowerShell or similar toolsExperience building and managing infrastructure solutions for large-scale environmentsRelevant certifications (e.g., Azure, AWS, VMware)Desirable Skills - Infrastructure Technical ConsultantKnowledge networking technologiesExperience in building cloud environments from scratchUnderstanding of cybersecurity principles to ensure secure infrastructure deliveryThis is an excellent opportunity to work on impactful projects within a dynamic and innovative organisation. If you are an experienced Infrastructure Technical Consultant looking for a challenging contract role, we want to hear from you!

Role: Infrastructure EngineerLocation: Central London - onsite 2 days each weekContract Duration: 6 months + ExtIR35 Determination: Outside IR35A leading client of ours are looking to buildout their Infrastructure team based in Central London. You will be joining the business at a very exciting time as they are investing, growing and transforming their business to provide a better service to new and existing customers.The Infrastructure Engineer will tackle technical issues across the entire infrastructure estate including Cloud, VM's, Systems and Networks. The Infrastructure Engineer will be supporting and deploying large-scale services and engineering complex systems.The Infrastructure Engineer will need strong analytical and troubleshooting skills, experience in integrating multi technology platforms and working with a range of products, solid communication skills and a desire to tackle the complex issues.Key Skills - Infrastructure Engineer:Azure or AWSOffice 365VirtualisationPowerShellDelivered projectsCertificationsDesirable Skills - Infrastructure Engineer:CiscoBuilt cloud environmentsCyber securityIf you are interested in this great opportunity of Infrastructure Engineer that will allow you to enhance your skillset whilst working within a growing company, then please apply with a copy of your updated CV in the initial instance and you will be contacted to discuss the role.

Service Desk Analyst - £150 - £200 per day Inside IR35 - London Rate: Up to £200 per day Duration: 6 months + Ext IR35: Inside Location: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm The role: A highly recommended client of mine based in central London is currently looking for a Service Desk Analyst to join their growing IT Team. They are looking for a driven individual who is approachable, sociable and is keen to grow a career within IT. As the Service Desk Analyst, you will be working closely with your Service Desk colleagues, Network and Infrastructure Engineers and the Security team so this is an excellent opportunity to gain exposure to various technologies and work on projects. In addition, the Service Desk Analyst will be dealing with tickets remotely and face-to-face supporting software, networking and hardware issues. Service Desk Analyst - Key Skills:Worked on a Service DeskActive DirectoryITILOffice 365Knowledge around networkingAny certifications or qualificationsClear written and verbal communicationsService Desk Analyst - Desirable Skills:NetworkingProjectVirtualisationIf you are interested in the Service Desk Analyst position, please apply to this advert and you will be contacted accordingly.

We are hiring an AI/ML Engineer to join our client in Dubai. The ideal candidate will have expertise in developing, deploying, and optimising machine learning models, particularly large language models (LLMs) and natural language processing (NLP) systems. This role offers the opportunity to work on challenging business problems and drive impactful solutions using state-of-the-art AI technologies.About the role:Design, develop, and deploy machine learning models to address complex business challenges.Build and fine-tune large language models (LLMs) for various NLP applications.Collaborate with cross-functional teams to understand business requirements and translate them into AI-driven solutions.Research and implement the latest advancements in AI/ML, particularly in the areas of NLP and LLMs.Optimize model performance for scalability, efficiency, and accuracy.Deploy and maintain AI solutions in production environments.Analyse and interpret data to generate actionable insights and inform decision-making.Stay up-to-date with industry trends, tools, and technologies in AI/ML. About you:Familiarity with solving real-world business problems using AI/ML solutions.Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. Ph.D. is a plus.Proven experience in developing and deploying AI/ML models, with a focus on NLP and LLMs.Proficiency in programming languages such as Python, along with ML libraries/frameworks like TensorFlow, PyTorch, or Hugging Face Transformers.Strong understanding of NLP techniques, including tokenization, embeddings, language modeling, and text classification.Experience with data preprocessing, feature engineering, and model evaluation.Knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).Strong problem-solving skills and the ability to work independently and collaboratively.Excellent communication skills to convey technical concepts to non-technical stakeholders.

We are hiring an AI/ML Engineer to join our client in Dubai. The ideal candidate will have expertise in developing, deploying, and optimising machine learning models, particularly large language models (LLMs) and natural language processing (NLP) systems. This role offers the opportunity to work on challenging business problems and drive impactful solutions using state-of-the-art AI technologies.About the role:Design, develop, and deploy machine learning models to address complex business challenges.Build and fine-tune large language models (LLMs) for various NLP applications.Collaborate with cross-functional teams to understand business requirements and translate them into AI-driven solutions.Research and implement the latest advancements in AI/ML, particularly in the areas of NLP and LLMs.Optimize model performance for scalability, efficiency, and accuracy.Deploy and maintain AI solutions in production environments.Analyse and interpret data to generate actionable insights and inform decision-making.Stay up-to-date with industry trends, tools, and technologies in AI/ML. About you:Familiarity with solving real-world business problems using AI/ML solutions.Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. Ph.D. is a plus.Proven experience in developing and deploying AI/ML models, with a focus on NLP and LLMs.Proficiency in programming languages such as Python, along with ML libraries/frameworks like TensorFlow, PyTorch, or Hugging Face Transformers.Strong understanding of NLP techniques, including tokenization, embeddings, language modeling, and text classification.Experience with data preprocessing, feature engineering, and model evaluation.Knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).Strong problem-solving skills and the ability to work independently and collaboratively.Excellent communication skills to convey technical concepts to non-technical stakeholders.

Job Title: EPR Transformation and Adoption Project Manager Location: Norwich - Hybrid Day Rate: £285.00 per day inside IR35 Department: Digital Health (EPR)Duration: 3 months - high possibilities of extensionsWorking hours: between 8:00am - 6:00pm - 7.5 hours About the EPR Transformation and Adoption Project Manager role:You will play a critical role in leading the implementation of an integrated Electronic Patient Record (EPR) system across multiple healthcare organisations. Working alongside operational, clinical and digital health teams, you will oversee sub-projects in areas like benefits realisation, organisational readiness, end-user training and workforce support. This role demands excellent leadership and project management skills to ensure timely and cost-effective delivery of key programme milestones. You will actively champion cultural and behavioural change while promoting innovative practices for patient care improvement. Key Skills for the EPR Transformation and Adoption Project Manager:Demonstrable experience managing large-scale digital transformation projects in healthcare, particularly EPR systems.Expertise in project governance, risk management, and delivering measurable benefits.Strong leadership and change management skills to influence diverse teams and foster adoption of new systems.Advanced ability to interpret complex data, develop strategies, and present information to varied stakeholders.Solid understanding of technical and operational environments, including digital health policies, data analysis, and process design.Proficiency in facilitation, stakeholder engagement, and collaboration to drive transformation across multidisciplinary teams.Knowledge of NHS Digital deliverables and national modernisation strategies.Desirable for the EPR Transformation and Adoption Project Manager:Accredited project management qualifications such as PRINCE2, MSP, or equivalent.Familiarity with ITIL principles and service management practices.Experience with procurement processes, contract evaluation and policy development. If you are interested in this EPR Transformation and Adoption Project Manager contract then please apply with a copy of your CV and I will be in touch to talk through the role in more detail.

Service Relationship Manager - SC Cleared - Outside IR35Duration: 6 months (extendable)Location: Hybrid, up to 3 days per week in Milton KeynesIR35: OutsideRate: £410 per dayThe role:A leading central Government Department are seeking skilled Service Managers/Service Relationship Manager, to support their delivery of Technology and Operations services to internal and external customers.This role would suit those who have prior Government experience, will excellent stakeholder engagement skills, who have an understanding of Service Delivery (ITIL).Experience Requirements:Experience of relationship management- Excellent stakeholder engagement skills, with the ability to forge working relationships with diverse customers and colleagues.ITIL and Agile Foundation levelUnderstanding of service delivery across the whole life of service deliveryMust be able to articulate service management and support requirementsExperience of financial analysis and costingAbility to work as part of team- emotional intelligence and empathyStrong numerical and analytical skills- experience of managing projects, contracts and peopleResponsibilities:Support the delivery of Technology and Operations services to internal and external customers, delivering of high-quality service delivery and solution management.Understand the functional and non-functional requirements of the customer opportunity and ensure they are within the technical capability and capacityDeliver high quality proposals that meet customers' needs and expectations at an acceptable level of risk, ensuring that all solutions to the customer are timely, commercially viable, align with the strategic roadmap and carry an agreed and defined level of riskIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Service Manager - SC Cleared - Outside IR35Duration: 6 months (extendable)Location: Hybrid, up to 3 days per week in Milton KeynesIR35: OutsideRate: £410 per dayThe role:A leading central Government Department are seeking skilled Service Managers/Service Relationship Managers, to support their delivery of Technology and Operations services to internal and external customers.This role would suit those who have prior Government experience, will excellent stakeholder engagement skills, who have an understanding of Service Delivery (ITIL).Experience Requirements:Experience of relationship management- Excellent stakeholder engagement skills, with the ability to forge working relationships with diverse customers and colleagues.ITIL and Agile Foundation levelUnderstanding of service delivery across the whole life of service deliveryMust be able to articulate service management and support requirementsExperience of financial analysis and costingAbility to work as part of team- emotional intelligence and empathyStrong numerical and analytical skills- experience of managing projects, contracts and peopleResponsibilities:Support the delivery of Technology and Operations services to internal and external customers, delivering of high-quality service delivery and solution management.Understand the functional and non-functional requirements of the customer opportunity and ensure they are within the technical capability and capacityDeliver high quality proposals that meet customers' needs and expectations at an acceptable level of risk, ensuring that all solutions to the customer are timely, commercially viable, align with the strategic roadmap and carry an agreed and defined level of riskIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

We are hiring an IT Architect with experience of integrating cutting-edge technologies like BIM, AI, and process mining into enterprise architecture.About the Role: As an Enterprise Architect, you will play a pivotal role in ensuring the organization's technology architecture aligns seamlessly with its business strategy. Your work will focus on enabling faster time-to-market project delivery by leveraging advanced digital tools and systems.Developing and maintaining architecture blueprints that encompass critical stages such as Concept Design, Technical Design, and Project Execution.Leading the integration of Building Information Modeling (BIM) systems into the enterprise architecture to streamline project workflows.Exploring and implementing AI and process mining technologies to optimize decision-making, accelerate timelines, and enhance project outcomes.Collaborating with project management and construction teams to ensure the technology framework supports smooth execution across all phases.Strategising ways to enhance efficiency in capital project delivery by optimizing planning, resource allocation, and execution with advanced tools.Promoting cross-departmental collaboration to ensure seamless interaction between IT systems and project management functions. About You: We are looking for an accomplished professional with a strong IT and architecture background who thrives in dynamic project environments.A Bachelor's degree in Information Technology, Architecture, Engineering, or a related field. Advanced certifications in Enterprise Architecture or BIM systems are a plus.Over 10 years of experience in IT architecture, with a proven track record of implementing and integrating BIM systems.Deep expertise in enterprise architecture frameworks and methodologies.Familiarity with AI and process mining tools, along with their application in improving project workflows and outcomes.Demonstrated success in managing architecture initiatives for large-scale projects, including design, construction, and execution phases.Strong analytical and communication skills, with a talent for translating technical insights into actionable strategies.A collaborative mindset, with the ability to work effectively across departments and with multiple stakeholders.

Title: Customer Service AdvisorSalary: up to £25,000 + BenefitsLocation: remote start with some onsite training/team meetings but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the futureContract: PermanentWorking hours: Monday to Friday - 9am - 5pmAn enthusiastic and energetic Customer Service Advisor is required by an energy supplier which has extensive growth plans. With a focus on customer satisfaction and environmental responsibility, they strive to innovate and deliver excellent service to meet the evolving needs of their customers.Customer Service Advisor - Responsibilities:Act as first point of contact for any inbound customer issues which could be completed over the phone, via email or chatUse the ticketing systemResolve customer complaints or issues which could include technical issues or billing discrepancies within a timely mannerGather customer feedback, identify trends and communicate insightsDocument customer interactionStay up to date with the firms' products, services and promotionsWork closely and collaborate with other departments within the businessCustomer Service Advisor - Essential Requirements:Any customer service or customer facing experienceGood work ethicWilling to answer the phone and be in a job which entails a lot of phone callsMotivatedStrong communication skillsGo-getterPrepared to learn new tasks and adapt accordingly to the needs of the business as it growsCustomer Service Advisor - Desirable Skills:Prior experience working in a role which required a lot of phone callsAny degreeWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Customer Service Advisor role, please apply in the initial instance. Customer Service Advisor, Customer Facing, Customer Support

A leading diversified conglomerate is looking to build out a new architecture team and need someone to come in and lead the team of initially 5 Architects each covering a specific domain. The role will be responsible for defining and overseeing an organisation's enterprise architecture (EA) strategy. This role ensures that technology, business processes, and systems align with the company's strategic objectives. About the role:Define and lead the enterprise architecture strategy to align IT systems with business goals.Develop and enforce architecture standards, frameworks (e.g., TOGAF, Zachman), and best practices.Establish governance processes to ensure compliance with the architectural visionOversee the design and implementation of enterprise-wide technology solutions.Evaluate and recommend emerging technologies and innovations (e.g., cloud, AI, IoT, blockchain).Lead initiatives to modernize legacy systems and adopt digital transformationCollaborate with C-suite executives and business leaders to understand long-term objectives.Translate business strategies into IT roadmaps and architectural blueprints.Identify opportunities to use technology for competitive advantage and operational efficiency. About you:In-depth knowledge of enterprise architecture frameworks (e.g., TOGAF, ArchiMate).Expertise in cloud platforms (AWS, Azure, Google Cloud), microservices, DevOps, and CI/CD.Understanding of enterprise systems (ERP, CRM, HCM) and data architecture.Strong understanding of business operations, industry trends, and market dynamics.Ability to align IT strategy with organisational goals and deliver business value.Proven ability to influence C-suite stakeholders and drive organizational change.Strong leadership skills to manage diverse teams and foster cross-department collaboration.Excellent communication and presentation skills to convey complex concepts clearly.Will suit candidates with coming from a Retail, FMCG, Manufacturing, Pharma background. Or anything that is direct to consumer.

2nd Line Support Engineer - £225 - £300 per day Inside IR35 - London Rate: Up to £300 per day Duration: 6 months + Ext IR35: Inside Location: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm A client of ours based in central London are looking to hire for a 2nd Line Support Engineer. The 2nd Line Support Engineer will act as an escalation point for the 1st Line team as well as get involved in a handful of projects.They are seeking someone who demonstrates initiative and takes ownership of issues or situations. The 2nd Line Support Engineer will have the opportunity to work on projects such as migrations, deployments, rollouts and upgrades.Essential skills - 2nd Line Support EngineerAzure Active Directory - Managing policies, account managementMS 365 - Using admin centre to troubleshoot issues within the suite Intune -Understanding/ creating policies, general understanding and configure policiesWindows Server - Basic administration of Windows Server, monitoring VMsNetworking - Troubleshoot Firewalls, Switches, RoutersGood communication and customer service skillsKeen to learn and be a team player Desirable - 2nd Line Support Engineer Azure Virtual DesktopMS Certifications - Azure/M365ITIL / Prince2 This is a great opportunity for you to progress your career and work on a variety of technologies and projects so please apply with your most up to date CV.

Role: Infrastructure Technical Consultant Location: Central London - onsite 2 days per week Contract Duration: 6 months + extension IR35 Determination: Outside IR35A leading organisation in Central London is seeking a skilled Infrastructure Technical Consultant to join their team on a contract basis. This is a fantastic opportunity to be part of an exciting transformation, contributing to key projects that will shape the future of an array of businesses and deliver exceptional services to customers.As an Infrastructure Technical Consultant, you will take ownership of building, planning, and executing critical infrastructure projects. The Infrastructure Technical Consultant expertise in designing scalable, secure, and high-performance systems will be essential as you collaborate with stakeholders to deliver robust solutions. This role requires a proactive individual with strong technical knowledge across cloud platforms, virtualisation, and automation, as well as experience driving end-to-end project lifecycles. Key Responsibilities - Infrastructure Technical ConsultantBuild and implement scalable and secure infrastructure solutionsPlan, design, and execute infrastructure projects, ensuring timely delivery and alignment with business goalsProvide technical leadership and guidance to internal teams on best practicesAnalyse complex systems and resolve technical challenges across cloud and on-premises environmentsAbility to liaise with stakeholders across all business levels throughout project deliveryCollaborate with cross-functional teams to ensure seamless integration and project successEssential Skills - Infrastructure Technical ConsultantProven experience delivering infrastructure projects from planning to executionExpertise with Azure or AWS cloud platforms, including design and implementationStrong proficiency in Office 365 and virtualisation technologies (e.g., VMware, Hyper-V)Advanced scripting skills with PowerShell or similar toolsExperience building and managing infrastructure solutions for large-scale environmentsRelevant certifications (e.g., Azure, AWS, VMware)Desirable Skills - Infrastructure Technical ConsultantKnowledge networking technologiesExperience in building cloud environments from scratchUnderstanding of cybersecurity principles to ensure secure infrastructure deliveryThis is an excellent opportunity to work on impactful projects within a dynamic and innovative organisation. If you are an experienced Infrastructure Technical Consultant looking for a challenging contract role, we want to hear from you!

Role: Infrastructure EngineerLocation: Central London - onsite 2 days each weekContract Duration: 6 months + ExtIR35 Determination: Outside IR35A leading client of ours are looking to buildout their Infrastructure team based in Central London. You will be joining the business at a very exciting time as they are investing, growing and transforming their business to provide a better service to new and existing customers.The Infrastructure Engineer will tackle technical issues across the entire infrastructure estate including Cloud, VM's, Systems and Networks. The Infrastructure Engineer will be supporting and deploying large-scale services and engineering complex systems.The Infrastructure Engineer will need strong analytical and troubleshooting skills, experience in integrating multi technology platforms and working with a range of products, solid communication skills and a desire to tackle the complex issues.Key Skills - Infrastructure Engineer:Azure or AWSOffice 365VirtualisationPowerShellDelivered projectsCertificationsDesirable Skills - Infrastructure Engineer:CiscoBuilt cloud environmentsCyber securityIf you are interested in this great opportunity of Infrastructure Engineer that will allow you to enhance your skillset whilst working within a growing company, then please apply with a copy of your updated CV in the initial instance and you will be contacted to discuss the role.

Service Desk Analyst - £150 - £200 per day Inside IR35 - London Rate: Up to £200 per day Duration: 6 months + Ext IR35: Inside Location: Central London - Hybrid (2 days in the office) Working Hours: Monday to Friday 9:30am - 5:30pm The role: A highly recommended client of mine based in central London is currently looking for a Service Desk Analyst to join their growing IT Team. They are looking for a driven individual who is approachable, sociable and is keen to grow a career within IT. As the Service Desk Analyst, you will be working closely with your Service Desk colleagues, Network and Infrastructure Engineers and the Security team so this is an excellent opportunity to gain exposure to various technologies and work on projects. In addition, the Service Desk Analyst will be dealing with tickets remotely and face-to-face supporting software, networking and hardware issues. Service Desk Analyst - Key Skills:Worked on a Service DeskActive DirectoryITILOffice 365Knowledge around networkingAny certifications or qualificationsClear written and verbal communicationsService Desk Analyst - Desirable Skills:NetworkingProjectVirtualisationIf you are interested in the Service Desk Analyst position, please apply to this advert and you will be contacted accordingly.

We are hiring an AI/ML Engineer to join our client in Dubai. The ideal candidate will have expertise in developing, deploying, and optimising machine learning models, particularly large language models (LLMs) and natural language processing (NLP) systems. This role offers the opportunity to work on challenging business problems and drive impactful solutions using state-of-the-art AI technologies.About the role:Design, develop, and deploy machine learning models to address complex business challenges.Build and fine-tune large language models (LLMs) for various NLP applications.Collaborate with cross-functional teams to understand business requirements and translate them into AI-driven solutions.Research and implement the latest advancements in AI/ML, particularly in the areas of NLP and LLMs.Optimize model performance for scalability, efficiency, and accuracy.Deploy and maintain AI solutions in production environments.Analyse and interpret data to generate actionable insights and inform decision-making.Stay up-to-date with industry trends, tools, and technologies in AI/ML. About you:Familiarity with solving real-world business problems using AI/ML solutions.Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. Ph.D. is a plus.Proven experience in developing and deploying AI/ML models, with a focus on NLP and LLMs.Proficiency in programming languages such as Python, along with ML libraries/frameworks like TensorFlow, PyTorch, or Hugging Face Transformers.Strong understanding of NLP techniques, including tokenization, embeddings, language modeling, and text classification.Experience with data preprocessing, feature engineering, and model evaluation.Knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).Strong problem-solving skills and the ability to work independently and collaboratively.Excellent communication skills to convey technical concepts to non-technical stakeholders.

We are hiring an AI/ML Engineer to join our client in Dubai. The ideal candidate will have expertise in developing, deploying, and optimising machine learning models, particularly large language models (LLMs) and natural language processing (NLP) systems. This role offers the opportunity to work on challenging business problems and drive impactful solutions using state-of-the-art AI technologies.About the role:Design, develop, and deploy machine learning models to address complex business challenges.Build and fine-tune large language models (LLMs) for various NLP applications.Collaborate with cross-functional teams to understand business requirements and translate them into AI-driven solutions.Research and implement the latest advancements in AI/ML, particularly in the areas of NLP and LLMs.Optimize model performance for scalability, efficiency, and accuracy.Deploy and maintain AI solutions in production environments.Analyse and interpret data to generate actionable insights and inform decision-making.Stay up-to-date with industry trends, tools, and technologies in AI/ML. About you:Familiarity with solving real-world business problems using AI/ML solutions.Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. Ph.D. is a plus.Proven experience in developing and deploying AI/ML models, with a focus on NLP and LLMs.Proficiency in programming languages such as Python, along with ML libraries/frameworks like TensorFlow, PyTorch, or Hugging Face Transformers.Strong understanding of NLP techniques, including tokenization, embeddings, language modeling, and text classification.Experience with data preprocessing, feature engineering, and model evaluation.Knowledge of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).Strong problem-solving skills and the ability to work independently and collaboratively.Excellent communication skills to convey technical concepts to non-technical stakeholders.

Job Title: EPR Transformation and Adoption Project Manager Location: Norwich - Hybrid Day Rate: £285.00 per day inside IR35 Department: Digital Health (EPR)Duration: 3 months - high possibilities of extensionsWorking hours: between 8:00am - 6:00pm - 7.5 hours About the EPR Transformation and Adoption Project Manager role:You will play a critical role in leading the implementation of an integrated Electronic Patient Record (EPR) system across multiple healthcare organisations. Working alongside operational, clinical and digital health teams, you will oversee sub-projects in areas like benefits realisation, organisational readiness, end-user training and workforce support. This role demands excellent leadership and project management skills to ensure timely and cost-effective delivery of key programme milestones. You will actively champion cultural and behavioural change while promoting innovative practices for patient care improvement. Key Skills for the EPR Transformation and Adoption Project Manager:Demonstrable experience managing large-scale digital transformation projects in healthcare, particularly EPR systems.Expertise in project governance, risk management, and delivering measurable benefits.Strong leadership and change management skills to influence diverse teams and foster adoption of new systems.Advanced ability to interpret complex data, develop strategies, and present information to varied stakeholders.Solid understanding of technical and operational environments, including digital health policies, data analysis, and process design.Proficiency in facilitation, stakeholder engagement, and collaboration to drive transformation across multidisciplinary teams.Knowledge of NHS Digital deliverables and national modernisation strategies.Desirable for the EPR Transformation and Adoption Project Manager:Accredited project management qualifications such as PRINCE2, MSP, or equivalent.Familiarity with ITIL principles and service management practices.Experience with procurement processes, contract evaluation and policy development. If you are interested in this EPR Transformation and Adoption Project Manager contract then please apply with a copy of your CV and I will be in touch to talk through the role in more detail.

Service Relationship Manager - SC Cleared - Outside IR35Duration: 6 months (extendable)Location: Hybrid, up to 3 days per week in Milton KeynesIR35: OutsideRate: £410 per dayThe role:A leading central Government Department are seeking skilled Service Managers/Service Relationship Manager, to support their delivery of Technology and Operations services to internal and external customers.This role would suit those who have prior Government experience, will excellent stakeholder engagement skills, who have an understanding of Service Delivery (ITIL).Experience Requirements:Experience of relationship management- Excellent stakeholder engagement skills, with the ability to forge working relationships with diverse customers and colleagues.ITIL and Agile Foundation levelUnderstanding of service delivery across the whole life of service deliveryMust be able to articulate service management and support requirementsExperience of financial analysis and costingAbility to work as part of team- emotional intelligence and empathyStrong numerical and analytical skills- experience of managing projects, contracts and peopleResponsibilities:Support the delivery of Technology and Operations services to internal and external customers, delivering of high-quality service delivery and solution management.Understand the functional and non-functional requirements of the customer opportunity and ensure they are within the technical capability and capacityDeliver high quality proposals that meet customers' needs and expectations at an acceptable level of risk, ensuring that all solutions to the customer are timely, commercially viable, align with the strategic roadmap and carry an agreed and defined level of riskIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

Service Manager - SC Cleared - Outside IR35Duration: 6 months (extendable)Location: Hybrid, up to 3 days per week in Milton KeynesIR35: OutsideRate: £410 per dayThe role:A leading central Government Department are seeking skilled Service Managers/Service Relationship Managers, to support their delivery of Technology and Operations services to internal and external customers.This role would suit those who have prior Government experience, will excellent stakeholder engagement skills, who have an understanding of Service Delivery (ITIL).Experience Requirements:Experience of relationship management- Excellent stakeholder engagement skills, with the ability to forge working relationships with diverse customers and colleagues.ITIL and Agile Foundation levelUnderstanding of service delivery across the whole life of service deliveryMust be able to articulate service management and support requirementsExperience of financial analysis and costingAbility to work as part of team- emotional intelligence and empathyStrong numerical and analytical skills- experience of managing projects, contracts and peopleResponsibilities:Support the delivery of Technology and Operations services to internal and external customers, delivering of high-quality service delivery and solution management.Understand the functional and non-functional requirements of the customer opportunity and ensure they are within the technical capability and capacityDeliver high quality proposals that meet customers' needs and expectations at an acceptable level of risk, ensuring that all solutions to the customer are timely, commercially viable, align with the strategic roadmap and carry an agreed and defined level of riskIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

We are hiring an IT Architect with experience of integrating cutting-edge technologies like BIM, AI, and process mining into enterprise architecture.About the Role: As an Enterprise Architect, you will play a pivotal role in ensuring the organization's technology architecture aligns seamlessly with its business strategy. Your work will focus on enabling faster time-to-market project delivery by leveraging advanced digital tools and systems.Developing and maintaining architecture blueprints that encompass critical stages such as Concept Design, Technical Design, and Project Execution.Leading the integration of Building Information Modeling (BIM) systems into the enterprise architecture to streamline project workflows.Exploring and implementing AI and process mining technologies to optimize decision-making, accelerate timelines, and enhance project outcomes.Collaborating with project management and construction teams to ensure the technology framework supports smooth execution across all phases.Strategising ways to enhance efficiency in capital project delivery by optimizing planning, resource allocation, and execution with advanced tools.Promoting cross-departmental collaboration to ensure seamless interaction between IT systems and project management functions. About You: We are looking for an accomplished professional with a strong IT and architecture background who thrives in dynamic project environments.A Bachelor's degree in Information Technology, Architecture, Engineering, or a related field. Advanced certifications in Enterprise Architecture or BIM systems are a plus.Over 10 years of experience in IT architecture, with a proven track record of implementing and integrating BIM systems.Deep expertise in enterprise architecture frameworks and methodologies.Familiarity with AI and process mining tools, along with their application in improving project workflows and outcomes.Demonstrated success in managing architecture initiatives for large-scale projects, including design, construction, and execution phases.Strong analytical and communication skills, with a talent for translating technical insights into actionable strategies.A collaborative mindset, with the ability to work effectively across departments and with multiple stakeholders.