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2nd Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per weekWe are looking for an experienced 2nd Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3rd line engineer.You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2nd Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.Key Technical Requirements for the 2nd Line IT Support Engineer:Proficient experience with Office 365Knowledge of Microsoft 365Skilled using Active Directory and EntraIDExperience using IntuneAzureNetworking1st/2nd Line ExperienceDesirable Technical Skills for the 2nd Line IT Support Engineer:Experience with Virtualised Environment (VMware or HyperV)Knowledge of Mac (iOS)Relevant Certifications and Qualification for the required SoftwareSuccessful projects completed using required softwareThis role as a 2nd Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.If you would like to apply for this 2nd Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.2nd Line IT Support Engineer, IT Support Engineer, 2nd Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking
Principal Cyber Risk Management and Assurance Advisor - ContractRate: £750 per dayDuration: 6 monthsSC requiredIR35: InsideLocation: Remote with occasional site visitsWe are seeking an experienced Principal Cyber Risk Management and Assurance Advisor to provide senior cyber risk, assurance and secure-by-design expertise across a complex digital environment.Key responsibilities:Deliver detailed cyber security risk assessments and assurance across complex digital environments.Apply cyber risk management, threat modelling and secure-by-design principles.Provide security advice across cloud, SaaS and emerging technologies, including AI.Apply relevant security standards, regulatory frameworks and policies.Contribute to security architecture and formal IT Health Checks.Advise and influence senior stakeholders, translating complex risks into clear, actionable recommendations.Work across multidisciplinary teams and help embed effective security and risk management practices.Essential experience:Strong track record in cyber security risk management and assurance.Experience working in large, complex and fast-moving digital environments.Deep understanding of secure by design, threat modelling and cyber risk.Experience with cloud and SaaS security.Strong stakeholder management and communication skills.CISP and CISM qualifications.Active SC clearance.DesirablePrevious experience within government or critical infrastructure.ISO 27001 accredited auditor experience.Cyber Assessment Framework (CAF) assessor experience.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
Senior Data Modeller - £550 per day - ContractInside IR35Remote 6-month ContractThe role:I'm looking for a Senior Data Modeller to join a UKRI data initiative, enhancing, expanding and improving an existing enterprise data warehouse.You'll need strong hands-on experience with Kimball and star schema modelling, together with the SQL/data skills to take new source data and integrate it into an existing warehouse model.Key requirements:Strong experience with Kimball and star schema data modellingExperience enhancing and expanding existing enterprise data warehousesProven ability to take source data and integrate it into an existing warehouse modelStrong SQL and data skillsGood understanding of enterprise data warehouse environmentsStrong stakeholder engagement and interpersonal skillsAbility to work closely with technical and business stakeholders to understand data requirementsIf you're interested, please get in touch with your latest CV.
Deputy Director Digital Standards & Inclusive Design3-month contract | Up to £985 per day | Inside IR35Manchester - minimum 2 days per week onsite | BPSSWe're seeking an experienced senior digital transformation leader to join a central government organisation and lead the refresh of its digital service standards.This is a senior leadership role focused on broadening the standards beyond individual GOV.UK transactions, creating a practical framework for wider digital public-service redesign and transformation.You'll lead a multidisciplinary team of around 15 and work across government and the wider public sector to build engagement, establish the refreshed standards and translate strategy into practical delivery.We're looking for:Significant experience leading large-scale digital transformation/change programmes within government or the wider public sector.Strong, demonstrable experience working with digital service standards, ideally with lived experience taking services through formal government assurance/gated processes.The ability to operate across strategy, policy and programme delivery, translating strategic objectives into tangible outcomes at pace.Strong leadership and line-management experience, with the ability to get the best from multidisciplinary teams.Excellent stakeholder management, communication, facilitation and presentation skills.Good understanding of service design, accessibility and inclusive digital design.A broad understanding of the public-sector digital and policy landscape, ideally gained across multiple organisations/departments.This is a hands-on leadership role for someone who can act as a catalyst for change, build credibility quickly and bring stakeholders with them.Government/public-sector experience is essential, as is the ability to attend the Manchester office a minimum of 2 days per week, with flexibility to attend more frequently when required. There will also be occasional travel to London.
AI Use Case / Business Analyst - G7 - £600-£650 per day | Inside IR35 | Remote | 6-month initial contract On behalf of a UK Government department, we are looking for an experienced AI Use Case / Business Analyst to join a growing multidisciplinary team focused on identifying and developing practical applications of AI across digital transformation. This is a hands-on role for someone who understands what AI can and cannot do, can translate that understanding into practical workflows and use cases, and is confident engaging stakeholders and running workshops. The role:Identify and analyse opportunities for the effective use of AI within business processesDesign and map workflows involving AI and assess their practical applicationLead workshops, engagement sessions and stakeholder discussionsCarry out business analysis and process mapping within digital transformation programmesWork closely with User Researchers, Business Analysts, Project Delivery Managers and senior stakeholdersUnderstand stakeholder priorities, reporting lines and appropriate internal governance channelsDevelop and confidently present proposals, including where those proposals are challengedWork independently while contributing effectively within a multidisciplinary teamApply change management principles to support the adoption of new digital and AI-enabled ways of workingWe're looking for:Strong understanding of AI capabilities, limitations and practical applicationsProven experience designing AI workflows, use cases or AI-enabled processesStrong business analysis and process mapping experienceExperience facilitating workshops and stakeholder engagement sessionsExcellent stakeholder management and communication skillsConfidence to challenge, defend and explain your recommendationsExperience working across multidisciplinary teamsStrong digital transformation experienceAn understanding of change management principlesPrevious Government / Civil Service / public sector experience would be highly desirableSomeone comfortable operating independently and taking ownership of their work
Business Analyst - £500 per day | Inside IR35 | Remote | 6 monthsI'm looking for an experienced Business Analyst with strong IAM / IGA experience to support a major Identity & Access Management programme within a complex public sector environment. You'll be responsible for analysing existing IAM processes and systems, defining future-state processes and translating business, security and technical needs into clear requirements for a new IAM solution. Key requirements:Strong Business Analysis experience across multiple IAM / IGA projectsExperience of large-scale Identity Governance & Administration implementationsStrong AS-IS / TO-BE process mapping and optimisation experienceRequirements elicitation, user stories and acceptance criteriaExperience working across multiple business areas, customers or user groupsGood understanding of identity lifecycle, access controls, RBAC and Zero TrustExperience with data, role and access modellingStrong stakeholder engagement and workshop facilitation skillsAble to bridge business requirements and technical IAM delivery£500pd | Inside IR35 | Remote | 6 monthsIf you're a Business Analyst with genuine IAM/IGA project experience, I'd be keen to hear from you.
Project Transformation Manager - £875/day | DV ClearedLocation: Remote / Hybrid - Milton KeynesIR35: InsideDuration: 6 months (extendable)We're looking for a senior Project Management professional with strong Change/Transformation experience to lead complex, large-scale programmes within a secure Government Environment.This is a senior leadership role, reporting to the Engineering & Operations Director with a dotted line into the Head of Strategic PMO.You'll be responsible for:Leading major, complex projects and programmes across the UK and overseasProviding senior direction, decision-making and issue resolutionDriving change, continuous improvement and delivery maturityStrengthening project governance, assurance, risk and complianceWorking closely with the Strategic PMO to improve consistency and predictabilityLeading, mentoring and developing project management teamsManaging senior stakeholders and influencing at executive levelImproving project management methodologies, tools, processes and standardsOverseeing resource, capability and capacity requirements We're looking for:Significant senior Project/Programme Management experience in construction, engineering or infrastructureStrong Change/Transformation and continuous improvement experienceExperience delivering large-scale projects/programmes in complex, global environmentsUK and overseas delivery experienceStrong commercial and financial management capabilityExcellent governance, assurance, risk and compliance knowledgeExpert knowledge of PRINCE2, MSP, Agile or similar methodologiesStrategic PMO experience is desirableRelevant professional accreditation such as PMP, APM or MSP PractitionerActive DV clearance If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
We have partnered with a leading UAE business to hire a BI Lead. This is a senior role for someone who can own the business intelligence function end to end, from the data models underneath to the insight that lands in front of leadership. The business runs on data and takes it seriously, and this person will set the standard for how BI is built, delivered and used across the organisation. If you want a role with real ownership and a direct line to the decisions that matter, this is worth your attention.This role suits a senior BI professional who is as comfortable shaping strategy and leading a team as they are building robust data models and dashboards that people actually trust.About the role:Own the BI function end to end, setting the direction for how business intelligence is built, delivered and consumed across the organisationLead the design and development of scalable data models, dashboards and reporting solutions that serve teams across the businessDefine semantic layer standards, metrics definitions and data documentation that create a single source of truthPartner with senior stakeholders to understand their needs and translate them into insight that drives real commercial decisionsLead, mentor and develop a team of BI analysts and engineers, raising the technical bar and delivery standards across the functionDrive the shift towards self-serve analytics, reducing manual reporting and putting trusted data in the hands of the people who need itWork closely with data engineering to ensure the underlying data feeding BI is reliable, consistent and fit for purpose About you:6 to 8 years of experience in business intelligence, with a track record of leading BI delivery within complex organisationsStrong proficiency in SQL and experience with modern data platforms such as Snowflake, BigQuery or RedshiftDeep hands-on experience with BI tools such as Looker, Power BI or Tableau, including building production-grade solutions at scaleSolid understanding of data modelling principles including dimensional modelling and experience with dbt or equivalent transformation toolingProven experience leading and developing BI teams, with the ability to set standards and raise the quality barCommercially minded, with the ability to connect BI work directly to business outcomesStrong stakeholder management skills with the credibility to operate at a senior level
We have partnered with a fast-growing ecommerce business in the UAE to hire a DevOps Engineer. This is a business where platform performance is not a nice to have, it is everything. Uptime, deployment speed and infrastructure reliability directly affect revenue, and the engineering team knows it. You will be joining at a point where the platform is scaling fast and the decisions you make will have a real and visible impact on how the business operates.This role suits an engineer who takes pride in building infrastructure that holds up under pressure and a deployment pipeline that lets the rest of the engineering team move fast with confidence.About the role:Own and evolve the cloud infrastructure, ensuring environments are scalable, resilient and optimised for a high-traffic ecommerce platformBuild and maintain CI/CD pipelines that enable fast, reliable and repeatable software delivery across multiple teamsLead containerisation and orchestration across development, staging and production environments using Kubernetes and DockerImplement and maintain infrastructure-as-code using tools such as Terraform or Ansible, reducing manual processes and increasing consistencyDefine and own observability standards including logging, monitoring, alerting and incident responseWork closely with software engineering teams to embed DevOps culture and shared ownership across the delivery lifecycleContribute to platform architecture decisions with a focus on reliability, cost efficiency and scale About you:3 to 5 years of experience in DevOps, platform or infrastructure engineering rolesHands-on experience with at least one major cloud provider, AWS, GCP or Azure, with a solid understanding of cloud-native servicesProduction-level experience with Kubernetes and container orchestrationProven track record building and managing CI/CD pipelines using tools such as GitHub Actions, GitLab CI or JenkinsProficiency with infrastructure-as-code tooling, particularly TerraformSolid understanding of networking, security fundamentals and cloud cost managementEcommerce or high-traffic consumer platform experience is a strong advantage
We have partnered with a leading consumer-focused business in the UAE to hire a Data Scientist. This is a role for someone who is genuinely curious about why people buy what they buy. The business sits on a rich and growing pool of customer data, and this person will turn that data into a real understanding of buyer behaviour, intent and emerging trends. The insight you produce will shape commercial decisions at the highest level, so if you want your work to actually move the needle rather than sit in a dashboard nobody opens, this is worth a look.This role suits a data scientist with strong commercial instincts who can bridge the gap between rigorous modelling and decisions the business can act on.About the role:Build models that decode buyer mentality, purchase intent and behavioural trends, turning raw customer data into insight the business can act onDevelop predictive and segmentation models that anticipate customer behaviour, identify emerging patterns and inform commercial strategyWork closely with commercial, marketing and product teams to frame the right questions and deliver answers that drive real decisionsTranslate complex analysis into clear, compelling narratives that resonate with non-technical stakeholders and senior leadershipDesign and run experiments that test hypotheses about customer behaviour and measure the impact of commercial decisionsContribute to the evolution of the data science function, bringing new techniques, tools and thinking into the team About you:5 years of experience in data science, with a track record of building models that have influenced real business decisionsStrong proficiency in Python and SQL, with hands-on experience across the full modelling lifecycle from exploration to deploymentSolid grounding in machine learning techniques including classification, clustering, regression and forecastingExperience working with customer, behavioural or transactional data to understand and predict buyer behaviourCommercially minded, with the ability to connect analysis directly to revenue, retention and growth outcomesStrong communicator who can turn technical work into insight that non-technical stakeholders understand and trustFinancial services or retail experience is strongly preferred
Talent Intelligence & Workforce Insights Manager - £350 per day6-month contractInside IR35Remote with occasional travel to LondonThe role:We're looking for a Talent Intelligence & Workforce Insights Manager to join a newly formed Government team, using recruitment and workforce data to drive better decisions and practical change.This is not a traditional MI role. You'll need to get underneath the data, identify patterns and trends, understand the story behind them and turn your findings into action.Key responsibilitiesAnalyse recruitment and workforce data to identify trends, risks and opportunities.Bring data together from multiple systems to improve visibility of recruitment activity.Analyse time-to-hire, recruitment funnels, failed campaigns and diversity outcomes.Create clear, user-friendly dashboards and data products.Present insights to stakeholders from operational teams through to Director level.Challenge existing approaches and identify practical improvements to recruitment processes.Explore how AI and new technology can improve the use of workforce data.Support the implementation and effective use of Greenhouse.Experience requiredStrong experience turning data into actionable insight, rather than simply producing MI and reports.Able to identify the story behind the numbers and communicate it clearly to senior stakeholders.Experience creating dashboards/data visualisations for non-technical audiences.Comfortable challenging existing ways of working and introducing new approaches.Strong analytical, communication and stakeholder management skills.Useful: Talent Intelligence, People Analytics, Workforce Planning, Talent Acquisition, Labour Market Intelligence, LinkedIn Recruiter/Talent Insights, Greenhouse, AI tools, SQL/data modelling.Clearance: BPSS to start, with SC eligibility required.
Senior ServiceNow Technical Consultant Salary: Up to £100,000 + Bonus + Benefits Location: London or Manchester Working Pattern: Hybrid Job Type: Permanent Working Hours: 40 hours per week, Full TimeA globally recognised technology organisation is looking for an experienced Senior ServiceNow Technical Consultant to design and deliver enterprise ServiceNow solutions across complex client engagements.This Senior ServiceNow Technical Consultant vacancy is a hands-on consulting role combining ServiceNow solution design, configuration, integrations and technical leadership. You will work directly with customers to understand requirements, define future state solutions and ensure consistent delivery while incorporating AI capabilities into workflows and business processes.Responsibilities for the Senior ServiceNow Technical Consultant:Design and deliver scalable ServiceNow workflow solutions using platform best practicesTranslate business requirements into technical specifications, user stories and solution designsLead customer workshops covering current state and future state processesProvide hands on technical leadership across ServiceNow configuration and integrationsReview and validate technical deliverables, testing and documentationGuide customers through technical decisions and platform best practicesIntegrate AI capabilities into workflows, customer solutions and decision making processesLead smaller projects and provide guidance to Technical and Associate Technical ConsultantsSupport delivery reporting across risks, actions and engagement progressEssential Skills & Experience for the Senior ServiceNow Technical Consultant:Strong ServiceNow Professional Services or consulting experienceExtensive hands on experience designing and delivering ServiceNow solutionsStrong understanding of ServiceNow configuration, workflows and integrationsExperience translating business requirements into technical solutionsStrong customer facing workshop and stakeholder management experienceExperience reviewing technical configuration, integrations, testing and documentationExperience incorporating AI into workflows, solutions or business processesAbility to independently lead technical delivery and resolve complex issuesExperience mentoring or supporting other ServiceNow consultantsDesirable Skills & Experience for the Senior ServiceNow Technical Consultant:Additional ServiceNow certificationsStrong industry domain expertiseExperience across multiple concurrent ServiceNow engagementsExperience managing customer relationships and complex delivery challengesIf you are interested in the Senior ServiceNow Technical Consultant position, please apply.
2nd Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per weekWe are looking for an experienced 2nd Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3rd line engineer.You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2nd Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.Key Technical Requirements for the 2nd Line IT Support Engineer:Proficient experience with Office 365Knowledge of Microsoft 365Skilled using Active Directory and EntraIDExperience using IntuneAzureNetworking1st/2nd Line ExperienceDesirable Technical Skills for the 2nd Line IT Support Engineer:Experience with Virtualised Environment (VMware or HyperV)Knowledge of Mac (iOS)Relevant Certifications and Qualification for the required SoftwareSuccessful projects completed using required softwareThis role as a 2nd Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.If you would like to apply for this 2nd Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.2nd Line IT Support Engineer, IT Support Engineer, 2nd Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking
Principal Cyber Risk Management and Assurance Advisor - ContractRate: £750 per dayDuration: 6 monthsSC requiredIR35: InsideLocation: Remote with occasional site visitsWe are seeking an experienced Principal Cyber Risk Management and Assurance Advisor to provide senior cyber risk, assurance and secure-by-design expertise across a complex digital environment.Key responsibilities:Deliver detailed cyber security risk assessments and assurance across complex digital environments.Apply cyber risk management, threat modelling and secure-by-design principles.Provide security advice across cloud, SaaS and emerging technologies, including AI.Apply relevant security standards, regulatory frameworks and policies.Contribute to security architecture and formal IT Health Checks.Advise and influence senior stakeholders, translating complex risks into clear, actionable recommendations.Work across multidisciplinary teams and help embed effective security and risk management practices.Essential experience:Strong track record in cyber security risk management and assurance.Experience working in large, complex and fast-moving digital environments.Deep understanding of secure by design, threat modelling and cyber risk.Experience with cloud and SaaS security.Strong stakeholder management and communication skills.CISP and CISM qualifications.Active SC clearance.DesirablePrevious experience within government or critical infrastructure.ISO 27001 accredited auditor experience.Cyber Assessment Framework (CAF) assessor experience.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
Senior Data Modeller - £550 per day - ContractInside IR35Remote 6-month ContractThe role:I'm looking for a Senior Data Modeller to join a UKRI data initiative, enhancing, expanding and improving an existing enterprise data warehouse.You'll need strong hands-on experience with Kimball and star schema modelling, together with the SQL/data skills to take new source data and integrate it into an existing warehouse model.Key requirements:Strong experience with Kimball and star schema data modellingExperience enhancing and expanding existing enterprise data warehousesProven ability to take source data and integrate it into an existing warehouse modelStrong SQL and data skillsGood understanding of enterprise data warehouse environmentsStrong stakeholder engagement and interpersonal skillsAbility to work closely with technical and business stakeholders to understand data requirementsIf you're interested, please get in touch with your latest CV.
Deputy Director Digital Standards & Inclusive Design3-month contract | Up to £985 per day | Inside IR35Manchester - minimum 2 days per week onsite | BPSSWe're seeking an experienced senior digital transformation leader to join a central government organisation and lead the refresh of its digital service standards.This is a senior leadership role focused on broadening the standards beyond individual GOV.UK transactions, creating a practical framework for wider digital public-service redesign and transformation.You'll lead a multidisciplinary team of around 15 and work across government and the wider public sector to build engagement, establish the refreshed standards and translate strategy into practical delivery.We're looking for:Significant experience leading large-scale digital transformation/change programmes within government or the wider public sector.Strong, demonstrable experience working with digital service standards, ideally with lived experience taking services through formal government assurance/gated processes.The ability to operate across strategy, policy and programme delivery, translating strategic objectives into tangible outcomes at pace.Strong leadership and line-management experience, with the ability to get the best from multidisciplinary teams.Excellent stakeholder management, communication, facilitation and presentation skills.Good understanding of service design, accessibility and inclusive digital design.A broad understanding of the public-sector digital and policy landscape, ideally gained across multiple organisations/departments.This is a hands-on leadership role for someone who can act as a catalyst for change, build credibility quickly and bring stakeholders with them.Government/public-sector experience is essential, as is the ability to attend the Manchester office a minimum of 2 days per week, with flexibility to attend more frequently when required. There will also be occasional travel to London.
AI Use Case / Business Analyst - G7 - £600-£650 per day | Inside IR35 | Remote | 6-month initial contract On behalf of a UK Government department, we are looking for an experienced AI Use Case / Business Analyst to join a growing multidisciplinary team focused on identifying and developing practical applications of AI across digital transformation. This is a hands-on role for someone who understands what AI can and cannot do, can translate that understanding into practical workflows and use cases, and is confident engaging stakeholders and running workshops. The role:Identify and analyse opportunities for the effective use of AI within business processesDesign and map workflows involving AI and assess their practical applicationLead workshops, engagement sessions and stakeholder discussionsCarry out business analysis and process mapping within digital transformation programmesWork closely with User Researchers, Business Analysts, Project Delivery Managers and senior stakeholdersUnderstand stakeholder priorities, reporting lines and appropriate internal governance channelsDevelop and confidently present proposals, including where those proposals are challengedWork independently while contributing effectively within a multidisciplinary teamApply change management principles to support the adoption of new digital and AI-enabled ways of workingWe're looking for:Strong understanding of AI capabilities, limitations and practical applicationsProven experience designing AI workflows, use cases or AI-enabled processesStrong business analysis and process mapping experienceExperience facilitating workshops and stakeholder engagement sessionsExcellent stakeholder management and communication skillsConfidence to challenge, defend and explain your recommendationsExperience working across multidisciplinary teamsStrong digital transformation experienceAn understanding of change management principlesPrevious Government / Civil Service / public sector experience would be highly desirableSomeone comfortable operating independently and taking ownership of their work
Business Analyst - £500 per day | Inside IR35 | Remote | 6 monthsI'm looking for an experienced Business Analyst with strong IAM / IGA experience to support a major Identity & Access Management programme within a complex public sector environment. You'll be responsible for analysing existing IAM processes and systems, defining future-state processes and translating business, security and technical needs into clear requirements for a new IAM solution. Key requirements:Strong Business Analysis experience across multiple IAM / IGA projectsExperience of large-scale Identity Governance & Administration implementationsStrong AS-IS / TO-BE process mapping and optimisation experienceRequirements elicitation, user stories and acceptance criteriaExperience working across multiple business areas, customers or user groupsGood understanding of identity lifecycle, access controls, RBAC and Zero TrustExperience with data, role and access modellingStrong stakeholder engagement and workshop facilitation skillsAble to bridge business requirements and technical IAM delivery£500pd | Inside IR35 | Remote | 6 monthsIf you're a Business Analyst with genuine IAM/IGA project experience, I'd be keen to hear from you.
Project Transformation Manager - £875/day | DV ClearedLocation: Remote / Hybrid - Milton KeynesIR35: InsideDuration: 6 months (extendable)We're looking for a senior Project Management professional with strong Change/Transformation experience to lead complex, large-scale programmes within a secure Government Environment.This is a senior leadership role, reporting to the Engineering & Operations Director with a dotted line into the Head of Strategic PMO.You'll be responsible for:Leading major, complex projects and programmes across the UK and overseasProviding senior direction, decision-making and issue resolutionDriving change, continuous improvement and delivery maturityStrengthening project governance, assurance, risk and complianceWorking closely with the Strategic PMO to improve consistency and predictabilityLeading, mentoring and developing project management teamsManaging senior stakeholders and influencing at executive levelImproving project management methodologies, tools, processes and standardsOverseeing resource, capability and capacity requirements We're looking for:Significant senior Project/Programme Management experience in construction, engineering or infrastructureStrong Change/Transformation and continuous improvement experienceExperience delivering large-scale projects/programmes in complex, global environmentsUK and overseas delivery experienceStrong commercial and financial management capabilityExcellent governance, assurance, risk and compliance knowledgeExpert knowledge of PRINCE2, MSP, Agile or similar methodologiesStrategic PMO experience is desirableRelevant professional accreditation such as PMP, APM or MSP PractitionerActive DV clearance If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
We have partnered with a leading UAE business to hire a BI Lead. This is a senior role for someone who can own the business intelligence function end to end, from the data models underneath to the insight that lands in front of leadership. The business runs on data and takes it seriously, and this person will set the standard for how BI is built, delivered and used across the organisation. If you want a role with real ownership and a direct line to the decisions that matter, this is worth your attention.This role suits a senior BI professional who is as comfortable shaping strategy and leading a team as they are building robust data models and dashboards that people actually trust.About the role:Own the BI function end to end, setting the direction for how business intelligence is built, delivered and consumed across the organisationLead the design and development of scalable data models, dashboards and reporting solutions that serve teams across the businessDefine semantic layer standards, metrics definitions and data documentation that create a single source of truthPartner with senior stakeholders to understand their needs and translate them into insight that drives real commercial decisionsLead, mentor and develop a team of BI analysts and engineers, raising the technical bar and delivery standards across the functionDrive the shift towards self-serve analytics, reducing manual reporting and putting trusted data in the hands of the people who need itWork closely with data engineering to ensure the underlying data feeding BI is reliable, consistent and fit for purpose About you:6 to 8 years of experience in business intelligence, with a track record of leading BI delivery within complex organisationsStrong proficiency in SQL and experience with modern data platforms such as Snowflake, BigQuery or RedshiftDeep hands-on experience with BI tools such as Looker, Power BI or Tableau, including building production-grade solutions at scaleSolid understanding of data modelling principles including dimensional modelling and experience with dbt or equivalent transformation toolingProven experience leading and developing BI teams, with the ability to set standards and raise the quality barCommercially minded, with the ability to connect BI work directly to business outcomesStrong stakeholder management skills with the credibility to operate at a senior level
We have partnered with a fast-growing ecommerce business in the UAE to hire a DevOps Engineer. This is a business where platform performance is not a nice to have, it is everything. Uptime, deployment speed and infrastructure reliability directly affect revenue, and the engineering team knows it. You will be joining at a point where the platform is scaling fast and the decisions you make will have a real and visible impact on how the business operates.This role suits an engineer who takes pride in building infrastructure that holds up under pressure and a deployment pipeline that lets the rest of the engineering team move fast with confidence.About the role:Own and evolve the cloud infrastructure, ensuring environments are scalable, resilient and optimised for a high-traffic ecommerce platformBuild and maintain CI/CD pipelines that enable fast, reliable and repeatable software delivery across multiple teamsLead containerisation and orchestration across development, staging and production environments using Kubernetes and DockerImplement and maintain infrastructure-as-code using tools such as Terraform or Ansible, reducing manual processes and increasing consistencyDefine and own observability standards including logging, monitoring, alerting and incident responseWork closely with software engineering teams to embed DevOps culture and shared ownership across the delivery lifecycleContribute to platform architecture decisions with a focus on reliability, cost efficiency and scale About you:3 to 5 years of experience in DevOps, platform or infrastructure engineering rolesHands-on experience with at least one major cloud provider, AWS, GCP or Azure, with a solid understanding of cloud-native servicesProduction-level experience with Kubernetes and container orchestrationProven track record building and managing CI/CD pipelines using tools such as GitHub Actions, GitLab CI or JenkinsProficiency with infrastructure-as-code tooling, particularly TerraformSolid understanding of networking, security fundamentals and cloud cost managementEcommerce or high-traffic consumer platform experience is a strong advantage
We have partnered with a leading consumer-focused business in the UAE to hire a Data Scientist. This is a role for someone who is genuinely curious about why people buy what they buy. The business sits on a rich and growing pool of customer data, and this person will turn that data into a real understanding of buyer behaviour, intent and emerging trends. The insight you produce will shape commercial decisions at the highest level, so if you want your work to actually move the needle rather than sit in a dashboard nobody opens, this is worth a look.This role suits a data scientist with strong commercial instincts who can bridge the gap between rigorous modelling and decisions the business can act on.About the role:Build models that decode buyer mentality, purchase intent and behavioural trends, turning raw customer data into insight the business can act onDevelop predictive and segmentation models that anticipate customer behaviour, identify emerging patterns and inform commercial strategyWork closely with commercial, marketing and product teams to frame the right questions and deliver answers that drive real decisionsTranslate complex analysis into clear, compelling narratives that resonate with non-technical stakeholders and senior leadershipDesign and run experiments that test hypotheses about customer behaviour and measure the impact of commercial decisionsContribute to the evolution of the data science function, bringing new techniques, tools and thinking into the team About you:5 years of experience in data science, with a track record of building models that have influenced real business decisionsStrong proficiency in Python and SQL, with hands-on experience across the full modelling lifecycle from exploration to deploymentSolid grounding in machine learning techniques including classification, clustering, regression and forecastingExperience working with customer, behavioural or transactional data to understand and predict buyer behaviourCommercially minded, with the ability to connect analysis directly to revenue, retention and growth outcomesStrong communicator who can turn technical work into insight that non-technical stakeholders understand and trustFinancial services or retail experience is strongly preferred
Talent Intelligence & Workforce Insights Manager - £350 per day6-month contractInside IR35Remote with occasional travel to LondonThe role:We're looking for a Talent Intelligence & Workforce Insights Manager to join a newly formed Government team, using recruitment and workforce data to drive better decisions and practical change.This is not a traditional MI role. You'll need to get underneath the data, identify patterns and trends, understand the story behind them and turn your findings into action.Key responsibilitiesAnalyse recruitment and workforce data to identify trends, risks and opportunities.Bring data together from multiple systems to improve visibility of recruitment activity.Analyse time-to-hire, recruitment funnels, failed campaigns and diversity outcomes.Create clear, user-friendly dashboards and data products.Present insights to stakeholders from operational teams through to Director level.Challenge existing approaches and identify practical improvements to recruitment processes.Explore how AI and new technology can improve the use of workforce data.Support the implementation and effective use of Greenhouse.Experience requiredStrong experience turning data into actionable insight, rather than simply producing MI and reports.Able to identify the story behind the numbers and communicate it clearly to senior stakeholders.Experience creating dashboards/data visualisations for non-technical audiences.Comfortable challenging existing ways of working and introducing new approaches.Strong analytical, communication and stakeholder management skills.Useful: Talent Intelligence, People Analytics, Workforce Planning, Talent Acquisition, Labour Market Intelligence, LinkedIn Recruiter/Talent Insights, Greenhouse, AI tools, SQL/data modelling.Clearance: BPSS to start, with SC eligibility required.
Senior ServiceNow Technical Consultant Salary: Up to £100,000 + Bonus + Benefits Location: London or Manchester Working Pattern: Hybrid Job Type: Permanent Working Hours: 40 hours per week, Full TimeA globally recognised technology organisation is looking for an experienced Senior ServiceNow Technical Consultant to design and deliver enterprise ServiceNow solutions across complex client engagements.This Senior ServiceNow Technical Consultant vacancy is a hands-on consulting role combining ServiceNow solution design, configuration, integrations and technical leadership. You will work directly with customers to understand requirements, define future state solutions and ensure consistent delivery while incorporating AI capabilities into workflows and business processes.Responsibilities for the Senior ServiceNow Technical Consultant:Design and deliver scalable ServiceNow workflow solutions using platform best practicesTranslate business requirements into technical specifications, user stories and solution designsLead customer workshops covering current state and future state processesProvide hands on technical leadership across ServiceNow configuration and integrationsReview and validate technical deliverables, testing and documentationGuide customers through technical decisions and platform best practicesIntegrate AI capabilities into workflows, customer solutions and decision making processesLead smaller projects and provide guidance to Technical and Associate Technical ConsultantsSupport delivery reporting across risks, actions and engagement progressEssential Skills & Experience for the Senior ServiceNow Technical Consultant:Strong ServiceNow Professional Services or consulting experienceExtensive hands on experience designing and delivering ServiceNow solutionsStrong understanding of ServiceNow configuration, workflows and integrationsExperience translating business requirements into technical solutionsStrong customer facing workshop and stakeholder management experienceExperience reviewing technical configuration, integrations, testing and documentationExperience incorporating AI into workflows, solutions or business processesAbility to independently lead technical delivery and resolve complex issuesExperience mentoring or supporting other ServiceNow consultantsDesirable Skills & Experience for the Senior ServiceNow Technical Consultant:Additional ServiceNow certificationsStrong industry domain expertiseExperience across multiple concurrent ServiceNow engagementsExperience managing customer relationships and complex delivery challengesIf you are interested in the Senior ServiceNow Technical Consultant position, please apply.
2nd Line IT Support Engineer Location - Central London - 3 days a week onsite Salary - £40,000 + Bonus + Benefits Contract Type - Permanent Working Hours - 40 hours per weekWe are looking for an experienced 2nd Line IT Support Engineer to work with a Managed Service Provider providing technical support to a variety of companies within the finance sector. There is a keen focus on developing skills and career progression for this role through fully funded qualifications so a want to progress technically is required. This role is focusing on developing techniques and skills to become a 3rd line engineer.You will be working in a team of 5 providing support and handling issues efficiently and professionally to various companies. Day-to-day duties of a 2nd Line IT Support Engineer include resolving tickets, handling issues and escalating where necessary.Key Technical Requirements for the 2nd Line IT Support Engineer:Proficient experience with Office 365Knowledge of Microsoft 365Skilled using Active Directory and EntraIDExperience using IntuneAzureNetworking1st/2nd Line ExperienceDesirable Technical Skills for the 2nd Line IT Support Engineer:Experience with Virtualised Environment (VMware or HyperV)Knowledge of Mac (iOS)Relevant Certifications and Qualification for the required SoftwareSuccessful projects completed using required softwareThis role as a 2nd Line IT Support Engineer requires an individual with great communication skills and proficient technical accuracy when working under pressure. We also would like an individual with a warm personality who will integrate well into the team dynamic.If you would like to apply for this 2nd Line IT Support Engineer role, please apply in the immediate instance or contact Madeleine at Involved Solutions directly.2nd Line IT Support Engineer, IT Support Engineer, 2nd Line Engineer, Office 365, O365, AD, Entra ID, Intune, Azure, Networking
Principal Cyber Risk Management and Assurance Advisor - ContractRate: £750 per dayDuration: 6 monthsSC requiredIR35: InsideLocation: Remote with occasional site visitsWe are seeking an experienced Principal Cyber Risk Management and Assurance Advisor to provide senior cyber risk, assurance and secure-by-design expertise across a complex digital environment.Key responsibilities:Deliver detailed cyber security risk assessments and assurance across complex digital environments.Apply cyber risk management, threat modelling and secure-by-design principles.Provide security advice across cloud, SaaS and emerging technologies, including AI.Apply relevant security standards, regulatory frameworks and policies.Contribute to security architecture and formal IT Health Checks.Advise and influence senior stakeholders, translating complex risks into clear, actionable recommendations.Work across multidisciplinary teams and help embed effective security and risk management practices.Essential experience:Strong track record in cyber security risk management and assurance.Experience working in large, complex and fast-moving digital environments.Deep understanding of secure by design, threat modelling and cyber risk.Experience with cloud and SaaS security.Strong stakeholder management and communication skills.CISP and CISM qualifications.Active SC clearance.DesirablePrevious experience within government or critical infrastructure.ISO 27001 accredited auditor experience.Cyber Assessment Framework (CAF) assessor experience.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
Senior Data Modeller - £550 per day - ContractInside IR35Remote 6-month ContractThe role:I'm looking for a Senior Data Modeller to join a UKRI data initiative, enhancing, expanding and improving an existing enterprise data warehouse.You'll need strong hands-on experience with Kimball and star schema modelling, together with the SQL/data skills to take new source data and integrate it into an existing warehouse model.Key requirements:Strong experience with Kimball and star schema data modellingExperience enhancing and expanding existing enterprise data warehousesProven ability to take source data and integrate it into an existing warehouse modelStrong SQL and data skillsGood understanding of enterprise data warehouse environmentsStrong stakeholder engagement and interpersonal skillsAbility to work closely with technical and business stakeholders to understand data requirementsIf you're interested, please get in touch with your latest CV.
Deputy Director Digital Standards & Inclusive Design3-month contract | Up to £985 per day | Inside IR35Manchester - minimum 2 days per week onsite | BPSSWe're seeking an experienced senior digital transformation leader to join a central government organisation and lead the refresh of its digital service standards.This is a senior leadership role focused on broadening the standards beyond individual GOV.UK transactions, creating a practical framework for wider digital public-service redesign and transformation.You'll lead a multidisciplinary team of around 15 and work across government and the wider public sector to build engagement, establish the refreshed standards and translate strategy into practical delivery.We're looking for:Significant experience leading large-scale digital transformation/change programmes within government or the wider public sector.Strong, demonstrable experience working with digital service standards, ideally with lived experience taking services through formal government assurance/gated processes.The ability to operate across strategy, policy and programme delivery, translating strategic objectives into tangible outcomes at pace.Strong leadership and line-management experience, with the ability to get the best from multidisciplinary teams.Excellent stakeholder management, communication, facilitation and presentation skills.Good understanding of service design, accessibility and inclusive digital design.A broad understanding of the public-sector digital and policy landscape, ideally gained across multiple organisations/departments.This is a hands-on leadership role for someone who can act as a catalyst for change, build credibility quickly and bring stakeholders with them.Government/public-sector experience is essential, as is the ability to attend the Manchester office a minimum of 2 days per week, with flexibility to attend more frequently when required. There will also be occasional travel to London.
AI Use Case / Business Analyst - G7 - £600-£650 per day | Inside IR35 | Remote | 6-month initial contract On behalf of a UK Government department, we are looking for an experienced AI Use Case / Business Analyst to join a growing multidisciplinary team focused on identifying and developing practical applications of AI across digital transformation. This is a hands-on role for someone who understands what AI can and cannot do, can translate that understanding into practical workflows and use cases, and is confident engaging stakeholders and running workshops. The role:Identify and analyse opportunities for the effective use of AI within business processesDesign and map workflows involving AI and assess their practical applicationLead workshops, engagement sessions and stakeholder discussionsCarry out business analysis and process mapping within digital transformation programmesWork closely with User Researchers, Business Analysts, Project Delivery Managers and senior stakeholdersUnderstand stakeholder priorities, reporting lines and appropriate internal governance channelsDevelop and confidently present proposals, including where those proposals are challengedWork independently while contributing effectively within a multidisciplinary teamApply change management principles to support the adoption of new digital and AI-enabled ways of workingWe're looking for:Strong understanding of AI capabilities, limitations and practical applicationsProven experience designing AI workflows, use cases or AI-enabled processesStrong business analysis and process mapping experienceExperience facilitating workshops and stakeholder engagement sessionsExcellent stakeholder management and communication skillsConfidence to challenge, defend and explain your recommendationsExperience working across multidisciplinary teamsStrong digital transformation experienceAn understanding of change management principlesPrevious Government / Civil Service / public sector experience would be highly desirableSomeone comfortable operating independently and taking ownership of their work
Business Analyst - £500 per day | Inside IR35 | Remote | 6 monthsI'm looking for an experienced Business Analyst with strong IAM / IGA experience to support a major Identity & Access Management programme within a complex public sector environment. You'll be responsible for analysing existing IAM processes and systems, defining future-state processes and translating business, security and technical needs into clear requirements for a new IAM solution. Key requirements:Strong Business Analysis experience across multiple IAM / IGA projectsExperience of large-scale Identity Governance & Administration implementationsStrong AS-IS / TO-BE process mapping and optimisation experienceRequirements elicitation, user stories and acceptance criteriaExperience working across multiple business areas, customers or user groupsGood understanding of identity lifecycle, access controls, RBAC and Zero TrustExperience with data, role and access modellingStrong stakeholder engagement and workshop facilitation skillsAble to bridge business requirements and technical IAM delivery£500pd | Inside IR35 | Remote | 6 monthsIf you're a Business Analyst with genuine IAM/IGA project experience, I'd be keen to hear from you.
Project Transformation Manager - £875/day | DV ClearedLocation: Remote / Hybrid - Milton KeynesIR35: InsideDuration: 6 months (extendable)We're looking for a senior Project Management professional with strong Change/Transformation experience to lead complex, large-scale programmes within a secure Government Environment.This is a senior leadership role, reporting to the Engineering & Operations Director with a dotted line into the Head of Strategic PMO.You'll be responsible for:Leading major, complex projects and programmes across the UK and overseasProviding senior direction, decision-making and issue resolutionDriving change, continuous improvement and delivery maturityStrengthening project governance, assurance, risk and complianceWorking closely with the Strategic PMO to improve consistency and predictabilityLeading, mentoring and developing project management teamsManaging senior stakeholders and influencing at executive levelImproving project management methodologies, tools, processes and standardsOverseeing resource, capability and capacity requirements We're looking for:Significant senior Project/Programme Management experience in construction, engineering or infrastructureStrong Change/Transformation and continuous improvement experienceExperience delivering large-scale projects/programmes in complex, global environmentsUK and overseas delivery experienceStrong commercial and financial management capabilityExcellent governance, assurance, risk and compliance knowledgeExpert knowledge of PRINCE2, MSP, Agile or similar methodologiesStrategic PMO experience is desirableRelevant professional accreditation such as PMP, APM or MSP PractitionerActive DV clearance If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.
We have partnered with a leading UAE business to hire a BI Lead. This is a senior role for someone who can own the business intelligence function end to end, from the data models underneath to the insight that lands in front of leadership. The business runs on data and takes it seriously, and this person will set the standard for how BI is built, delivered and used across the organisation. If you want a role with real ownership and a direct line to the decisions that matter, this is worth your attention.This role suits a senior BI professional who is as comfortable shaping strategy and leading a team as they are building robust data models and dashboards that people actually trust.About the role:Own the BI function end to end, setting the direction for how business intelligence is built, delivered and consumed across the organisationLead the design and development of scalable data models, dashboards and reporting solutions that serve teams across the businessDefine semantic layer standards, metrics definitions and data documentation that create a single source of truthPartner with senior stakeholders to understand their needs and translate them into insight that drives real commercial decisionsLead, mentor and develop a team of BI analysts and engineers, raising the technical bar and delivery standards across the functionDrive the shift towards self-serve analytics, reducing manual reporting and putting trusted data in the hands of the people who need itWork closely with data engineering to ensure the underlying data feeding BI is reliable, consistent and fit for purpose About you:6 to 8 years of experience in business intelligence, with a track record of leading BI delivery within complex organisationsStrong proficiency in SQL and experience with modern data platforms such as Snowflake, BigQuery or RedshiftDeep hands-on experience with BI tools such as Looker, Power BI or Tableau, including building production-grade solutions at scaleSolid understanding of data modelling principles including dimensional modelling and experience with dbt or equivalent transformation toolingProven experience leading and developing BI teams, with the ability to set standards and raise the quality barCommercially minded, with the ability to connect BI work directly to business outcomesStrong stakeholder management skills with the credibility to operate at a senior level
We have partnered with a fast-growing ecommerce business in the UAE to hire a DevOps Engineer. This is a business where platform performance is not a nice to have, it is everything. Uptime, deployment speed and infrastructure reliability directly affect revenue, and the engineering team knows it. You will be joining at a point where the platform is scaling fast and the decisions you make will have a real and visible impact on how the business operates.This role suits an engineer who takes pride in building infrastructure that holds up under pressure and a deployment pipeline that lets the rest of the engineering team move fast with confidence.About the role:Own and evolve the cloud infrastructure, ensuring environments are scalable, resilient and optimised for a high-traffic ecommerce platformBuild and maintain CI/CD pipelines that enable fast, reliable and repeatable software delivery across multiple teamsLead containerisation and orchestration across development, staging and production environments using Kubernetes and DockerImplement and maintain infrastructure-as-code using tools such as Terraform or Ansible, reducing manual processes and increasing consistencyDefine and own observability standards including logging, monitoring, alerting and incident responseWork closely with software engineering teams to embed DevOps culture and shared ownership across the delivery lifecycleContribute to platform architecture decisions with a focus on reliability, cost efficiency and scale About you:3 to 5 years of experience in DevOps, platform or infrastructure engineering rolesHands-on experience with at least one major cloud provider, AWS, GCP or Azure, with a solid understanding of cloud-native servicesProduction-level experience with Kubernetes and container orchestrationProven track record building and managing CI/CD pipelines using tools such as GitHub Actions, GitLab CI or JenkinsProficiency with infrastructure-as-code tooling, particularly TerraformSolid understanding of networking, security fundamentals and cloud cost managementEcommerce or high-traffic consumer platform experience is a strong advantage
We have partnered with a leading consumer-focused business in the UAE to hire a Data Scientist. This is a role for someone who is genuinely curious about why people buy what they buy. The business sits on a rich and growing pool of customer data, and this person will turn that data into a real understanding of buyer behaviour, intent and emerging trends. The insight you produce will shape commercial decisions at the highest level, so if you want your work to actually move the needle rather than sit in a dashboard nobody opens, this is worth a look.This role suits a data scientist with strong commercial instincts who can bridge the gap between rigorous modelling and decisions the business can act on.About the role:Build models that decode buyer mentality, purchase intent and behavioural trends, turning raw customer data into insight the business can act onDevelop predictive and segmentation models that anticipate customer behaviour, identify emerging patterns and inform commercial strategyWork closely with commercial, marketing and product teams to frame the right questions and deliver answers that drive real decisionsTranslate complex analysis into clear, compelling narratives that resonate with non-technical stakeholders and senior leadershipDesign and run experiments that test hypotheses about customer behaviour and measure the impact of commercial decisionsContribute to the evolution of the data science function, bringing new techniques, tools and thinking into the team About you:5 years of experience in data science, with a track record of building models that have influenced real business decisionsStrong proficiency in Python and SQL, with hands-on experience across the full modelling lifecycle from exploration to deploymentSolid grounding in machine learning techniques including classification, clustering, regression and forecastingExperience working with customer, behavioural or transactional data to understand and predict buyer behaviourCommercially minded, with the ability to connect analysis directly to revenue, retention and growth outcomesStrong communicator who can turn technical work into insight that non-technical stakeholders understand and trustFinancial services or retail experience is strongly preferred
Talent Intelligence & Workforce Insights Manager - £350 per day6-month contractInside IR35Remote with occasional travel to LondonThe role:We're looking for a Talent Intelligence & Workforce Insights Manager to join a newly formed Government team, using recruitment and workforce data to drive better decisions and practical change.This is not a traditional MI role. You'll need to get underneath the data, identify patterns and trends, understand the story behind them and turn your findings into action.Key responsibilitiesAnalyse recruitment and workforce data to identify trends, risks and opportunities.Bring data together from multiple systems to improve visibility of recruitment activity.Analyse time-to-hire, recruitment funnels, failed campaigns and diversity outcomes.Create clear, user-friendly dashboards and data products.Present insights to stakeholders from operational teams through to Director level.Challenge existing approaches and identify practical improvements to recruitment processes.Explore how AI and new technology can improve the use of workforce data.Support the implementation and effective use of Greenhouse.Experience requiredStrong experience turning data into actionable insight, rather than simply producing MI and reports.Able to identify the story behind the numbers and communicate it clearly to senior stakeholders.Experience creating dashboards/data visualisations for non-technical audiences.Comfortable challenging existing ways of working and introducing new approaches.Strong analytical, communication and stakeholder management skills.Useful: Talent Intelligence, People Analytics, Workforce Planning, Talent Acquisition, Labour Market Intelligence, LinkedIn Recruiter/Talent Insights, Greenhouse, AI tools, SQL/data modelling.Clearance: BPSS to start, with SC eligibility required.
Senior ServiceNow Technical Consultant Salary: Up to £100,000 + Bonus + Benefits Location: London or Manchester Working Pattern: Hybrid Job Type: Permanent Working Hours: 40 hours per week, Full TimeA globally recognised technology organisation is looking for an experienced Senior ServiceNow Technical Consultant to design and deliver enterprise ServiceNow solutions across complex client engagements.This Senior ServiceNow Technical Consultant vacancy is a hands-on consulting role combining ServiceNow solution design, configuration, integrations and technical leadership. You will work directly with customers to understand requirements, define future state solutions and ensure consistent delivery while incorporating AI capabilities into workflows and business processes.Responsibilities for the Senior ServiceNow Technical Consultant:Design and deliver scalable ServiceNow workflow solutions using platform best practicesTranslate business requirements into technical specifications, user stories and solution designsLead customer workshops covering current state and future state processesProvide hands on technical leadership across ServiceNow configuration and integrationsReview and validate technical deliverables, testing and documentationGuide customers through technical decisions and platform best practicesIntegrate AI capabilities into workflows, customer solutions and decision making processesLead smaller projects and provide guidance to Technical and Associate Technical ConsultantsSupport delivery reporting across risks, actions and engagement progressEssential Skills & Experience for the Senior ServiceNow Technical Consultant:Strong ServiceNow Professional Services or consulting experienceExtensive hands on experience designing and delivering ServiceNow solutionsStrong understanding of ServiceNow configuration, workflows and integrationsExperience translating business requirements into technical solutionsStrong customer facing workshop and stakeholder management experienceExperience reviewing technical configuration, integrations, testing and documentationExperience incorporating AI into workflows, solutions or business processesAbility to independently lead technical delivery and resolve complex issuesExperience mentoring or supporting other ServiceNow consultantsDesirable Skills & Experience for the Senior ServiceNow Technical Consultant:Additional ServiceNow certificationsStrong industry domain expertiseExperience across multiple concurrent ServiceNow engagementsExperience managing customer relationships and complex delivery challengesIf you are interested in the Senior ServiceNow Technical Consultant position, please apply.
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View our specialismsInvolved understood the business needs and asked a lot of questions to ensure they find the right type of candidates. They always went the extra mile to ensure interviews were booked and kept me informed of any changes.
Information Technology
Recruitment Manager
Involved exceeded our expectations! With their expert planning and flexibility, they seamlessly navigated our ever-changing hiring needs and demanding technical criteria. They delivered on time, within budget, and even saved us money.
Software Solutions
Project Manager
Due to the nature of our products and applications, which requires some very specialist technical knowledge, securing the right calibre of staff with the niche skills we need, can be a tall order. Involved have proven themselves as our partner of choice when it comes to filling our most niche of vacancies and nothing seems too much trouble for them, including market insight when we need it.
Software Company
Human Resource Manager
The quality of candidates we receive is second to none, and in every case applicable in terms of technical and soft skills perfectly matched to our organisation. Involved takes the time to understand our business, our needs and our direction.
Market Research Company
IT Director
As a company that has regular requirements for contractors, often with needs arising with very little foresight, having an agency like Involved that we can rely on to deliver at speed is paramount. After the initial discussion about the role with Involved, I have never had to wait longer than 48 hours for a fully briefed selection of candidate CV’s. They are often presented within a 24-hour timeframe!
Managed Service Provider
Infrastructure Manager
Involved Dubai helped us find a great match for our CISO role, and that's thanks to their ability to understand what mattered to us in a candidate. Involved took a lot of care in acting as a bridge with the candidates, ironing out everything, and making for a very smooth process. A pleasure to work with.
Investment Services
CTO
Involved understood the business needs and asked a lot of questions to ensure they find the right type of candidates. They always went the extra mile to ensure interviews were booked and kept me informed of any changes.
Information Technology
Recruitment Manager
Involved exceeded our expectations! With their expert planning and flexibility, they seamlessly navigated our ever-changing hiring needs and demanding technical criteria. They delivered on time, within budget, and even saved us money.
Software Solutions
Project Manager
Due to the nature of our products and applications, which requires some very specialist technical knowledge, securing the right calibre of staff with the niche skills we need, can be a tall order. Involved have proven themselves as our partner of choice when it comes to filling our most niche of vacancies and nothing seems too much trouble for them, including market insight when we need it.
Software Company
Human Resource Manager
The quality of candidates we receive is second to none, and in every case applicable in terms of technical and soft skills perfectly matched to our organisation. Involved takes the time to understand our business, our needs and our direction.
Market Research Company
IT Director
As a company that has regular requirements for contractors, often with needs arising with very little foresight, having an agency like Involved that we can rely on to deliver at speed is paramount. After the initial discussion about the role with Involved, I have never had to wait longer than 48 hours for a fully briefed selection of candidate CV’s. They are often presented within a 24-hour timeframe!
Managed Service Provider
Infrastructure Manager
Involved Dubai helped us find a great match for our CISO role, and that's thanks to their ability to understand what mattered to us in a candidate. Involved took a lot of care in acting as a bridge with the candidates, ironing out everything, and making for a very smooth process. A pleasure to work with.
Investment Services
CTO
Involved understood the business needs and asked a lot of questions to ensure they find the right type of candidates. They always went the extra mile to ensure interviews were booked and kept me informed of any changes.
Information Technology
Recruitment Manager

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