Network, Systems & Infrastructure

In today's fast-paced business environment, robust network, systems, and infrastructure technology form the backbone of operations. As companies increasingly rely on these critical components to support their daily functions, the role of professional support teams has become indispensable.

From multinational corporations with a global presence to small businesses serving a local clientele, the demand for network, systems, and infrastructure professionals continues to soar. At Involved, we are dedicated to helping businesses find the talented individuals they need to thrive in this ever-evolving landscape.

The evolving IT landscape presents new challenges and opportunities for businesses, particularly with the shift towards remote working and virtual desktops. Agility is key in addressing these challenges, necessitating the design and implementation of effective network technology and cloud platforms.

At Involved, we understand that any infrastructure setup is only as strong as the people who maintain it. Our infrastructure and networks transformation practice specialises in placing highly skilled individuals in a diverse range of network and infrastructure roles and contracts. From technical experts to service professionals, from architects to senior strategists and program directors, we cover the full spectrum of positions essential for infrastructure success.

Our roles span across various domains, including infrastructure strategy and senior leadership, infrastructure project/program management, infrastructure business analysis, modern workplace architecture, modern workplace engineering, service management, service architecture, network strategy/leadership, network architecture, and network engineering.

With a network that extends across the UK, we collaborate with organisations of all sizes and sectors, from VC-backed startups to FTSE 100 companies. Our clientele encompasses a wide range of industries.

Partner with Involved to access top-tier talent and ensure your network and infrastructure capabilities remain at the forefront of industry standards, empowering your organisation to thrive in the digital age.



Jobs in Network, Systems & Infrastructure

Hybrid
Junior Support Engineer - £22K-£27K + Bens - Southend-On-Sea
Southend-On-Sea, Essex
£22000 - £27000 per annum + + Benefits
Permanent

Job title: Junior Support EngineerContract: PermanentLocation: Southend-on-SeaWorking hours: 8:30am - 5pm, 9am - 5:30pmWorking style: Fully Onsite until you have settled in, then it will become a remote position, but you will be able to work in the office if you like.We are working with a growing Managed Service Provider who are looking for a Junior Support Engineer to support their growing user base. The Junior Support Engineer will have the chance to gain certifications which the company will fund whilst gaining the opportunity to work on projects and also progress up the ladder within the organisation.As the Junior Support Engineer, you will have significant opportunity to expand on your existing technical experience by working in a fast paced and demanding environment. In addition, the Junior Support Engineer will also have the chance to carry out overtime and on-call work which will give you the opportunity to earn additional money. Furthermore, the Junior Support Engineer will have the opportunity to travel to client sites which will give you the chance to work in different types of environments, technology stacks and support an array of different users which once again, will allow you to grow your experience very quickly. Essential skills - Junior Support Engineer:Able to communicate over the phoneAbility to troubleshoot desktopsExperience filling in tickets and logging themPrevious IT Support experienceKnowledge on Windows, Active Directory and Office 365 Desirable skills - Junior Support Engineer:Mac experienceMSP experienceCertifications / Degree If you are interested in joining a supportive organisation, please apply with a copy of your most up to date CV. Junior IT Support Engineer / AD / Active Directory / Office 365 / O365 / MS Office / Junior IT / IT Apprentice / IT Support / Service Desk / Helpdesk / ServiceDesk / ticketing /

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Hybrid
IT Infrastructure Manager up to £85,000 + Bonus + Bens - Hybrid
Bromley, London
£60000.00 - £85000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £85,000 + Bonus + Benefits Location: 3 days onsite in Bromley but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Leading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesOther technical experience - virtualisation, networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
IT Operations Coordinator - London Hybrid - £35k-£40k + Bonus
City of London, London
£35000 - £40000 per annum + + Benefits
Permanent

Job Title: IT Operations Co-ordinatorSalary: £35,000 - £40,000 + Bonus + BenefitsLocation: hybrid in Farringdon & Weybridge - 1 day in each site per weekWorking Hours: Monday - Friday - 8:30am - 5:30pm with up to 2 hours overtime each monthWe are working with a rapidly growing Financial organisation who are looking for an IT Operations Co-ordinator who will be heavily involved in managing their IT function. The IT Operations Co-ordinator will have the chance to work closely with an array of senior management including the Head of IT & Marketing.The IT Operations Co-ordinator will be managing IT inventory, 3rd party suppliers, tickets, licenses, create guides for users and organise meetings. This position is a 70/30 split of BAU and project work and our client has scope to progress the IT Operations Co-ordinator into a Project Management position.Essential skills - IT Operations Co-ordinator:Technical AwarenessAbility to build relationshipsOrganisation skillsAbility to multitaskExcellent customer service and communication skillsDesirable skills - IT Operations Co-ordinatorExperience with Citrix, Intune, iOSExperience managing licensesExperience creating user guidesIf you are interested in this position please apply with a copy of your most up to date CV.Asset management / Inventory management / Inventory / Licensing / Technical Knowledge / Organised / Co-ordinating / Citrix / Intune / Apple Mobiles / Apple / user guides / train users / IT Operations /

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Workplace
Onsite IT Support Engineer - Bishopsgate - £35k - £40k
City of London, London
£30000 - £40000 per annum + + Benefits
Permanent

Job Title: Onsite IT Support EngineerSalary: £35,000 - £40,000Working hours: 8:30am - 5pm and/or 9:30am - 6pmLocation: Bishopsgate - Fully Onsite We are working with a globally renowned Managed Service Provider who are looking for an Onsite IT Support Engineer who will be supporting one of their global based clients. The Onsite IT Support Engineer will be joining an organisation who support their employees progression and will give you the opportunity to work on a variety of projects. The Onsite IT Support Engineer will be part of a global team and be required to provide deskside as well as remote support to all levels of users within the organisation across the globe. Essential skills - Onsite IT Support Engineer:Active Directory - User administrationMicrosoft backgroundExperience with any ticketing systemGood communication skills, engaging, punctuality and can present themselves well Desirable skills - Onsite IT Support Engineer:SharePointMimecastPapercutVideo conferencing supportIndustry experience - Financial, Managed Service Providers or other professional servicesCertifications - recent Microsoft or Desktop certifications within the past 3-4 yearsFrench speaking If you are interested in joining a globally renowned Managed Service Provider, please apply with a copy of your most up to date CV.. IT Support / 2nd Line / 1st/2nd Line / IT Engineer / Active Directory / AD / O365 / Office 365 / Outlook / Microsoft / Cert / Certification / SharePoint / Mimecast / Papercut / Video Conference / AV / Audio Visual / GPO / Hardware / Printer /

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Deployment Engineer - 6 months - up to £275 per day
City of London, London
£250 - £275 per day + + Extensions
Contract

Role: Deployment EngineerLocation: Central London- OnsiteRate: £275 per day - Outside IR35Duration: 6 months with high possibilities for extensionStart Date: As soon as possible - maximum 2 week notice periodWorking hours: 9am to 5pm - potential need for earlier start and/or later finishes A Financial company based in Central London are looking for a Deployment Engineer to play a pivotal role in the build and roll out of laptops across their organisation as they look to merge two key functions. This 6-month contract has been deemed Outside IR35, has the potential longevity to extend and is ideally looking for a Deployment Engineer to start immediately. Key skills for the Deployment Engineer:Building laptops via Intune in a Windows EnvironmentWorking with ITSM systems - Jira is preferableExcellent Communication and end user engagement skillsBoth Windows 10 and 11 is desirableFinancial experience is preferrable If you are interested in this 6-month contract as a Deployment Engineer, then please apply for this Deployment Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
IT Infrastructure Manager up to £75,000 + Bonus + Bens - Hybrid
Croydon, London
£60000.00 - £75000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £75,000 + Bonus + Benefits Location: 3 days onsite in Croydon but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Travel to 2 other UK sites twice a year and India once or twice a year - the business will pay for thisLeading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesNutanixOther technical experience - networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIndustry experience - MSP, Consultancy, Retail or WarehousingLinuxArcserveIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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Hybrid
Junior Support Engineer - £22K-£27K + Bens - Southend-On-Sea
Southend-On-Sea, Essex
£22000 - £27000 per annum + + Benefits
Permanent

Job title: Junior Support EngineerContract: PermanentLocation: Southend-on-SeaWorking hours: 8:30am - 5pm, 9am - 5:30pmWorking style: Fully Onsite until you have settled in, then it will become a remote position, but you will be able to work in the office if you like.We are working with a growing Managed Service Provider who are looking for a Junior Support Engineer to support their growing user base. The Junior Support Engineer will have the chance to gain certifications which the company will fund whilst gaining the opportunity to work on projects and also progress up the ladder within the organisation.As the Junior Support Engineer, you will have significant opportunity to expand on your existing technical experience by working in a fast paced and demanding environment. In addition, the Junior Support Engineer will also have the chance to carry out overtime and on-call work which will give you the opportunity to earn additional money. Furthermore, the Junior Support Engineer will have the opportunity to travel to client sites which will give you the chance to work in different types of environments, technology stacks and support an array of different users which once again, will allow you to grow your experience very quickly. Essential skills - Junior Support Engineer:Able to communicate over the phoneAbility to troubleshoot desktopsExperience filling in tickets and logging themPrevious IT Support experienceKnowledge on Windows, Active Directory and Office 365 Desirable skills - Junior Support Engineer:Mac experienceMSP experienceCertifications / Degree If you are interested in joining a supportive organisation, please apply with a copy of your most up to date CV. Junior IT Support Engineer / AD / Active Directory / Office 365 / O365 / MS Office / Junior IT / IT Apprentice / IT Support / Service Desk / Helpdesk / ServiceDesk / ticketing /

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Hybrid
IT Infrastructure Manager up to £85,000 + Bonus + Bens - Hybrid
Bromley, London
£60000.00 - £85000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £85,000 + Bonus + Benefits Location: 3 days onsite in Bromley but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Leading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesOther technical experience - virtualisation, networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
IT Operations Coordinator - London Hybrid - £35k-£40k + Bonus
City of London, London
£35000 - £40000 per annum + + Benefits
Permanent

Job Title: IT Operations Co-ordinatorSalary: £35,000 - £40,000 + Bonus + BenefitsLocation: hybrid in Farringdon & Weybridge - 1 day in each site per weekWorking Hours: Monday - Friday - 8:30am - 5:30pm with up to 2 hours overtime each monthWe are working with a rapidly growing Financial organisation who are looking for an IT Operations Co-ordinator who will be heavily involved in managing their IT function. The IT Operations Co-ordinator will have the chance to work closely with an array of senior management including the Head of IT & Marketing.The IT Operations Co-ordinator will be managing IT inventory, 3rd party suppliers, tickets, licenses, create guides for users and organise meetings. This position is a 70/30 split of BAU and project work and our client has scope to progress the IT Operations Co-ordinator into a Project Management position.Essential skills - IT Operations Co-ordinator:Technical AwarenessAbility to build relationshipsOrganisation skillsAbility to multitaskExcellent customer service and communication skillsDesirable skills - IT Operations Co-ordinatorExperience with Citrix, Intune, iOSExperience managing licensesExperience creating user guidesIf you are interested in this position please apply with a copy of your most up to date CV.Asset management / Inventory management / Inventory / Licensing / Technical Knowledge / Organised / Co-ordinating / Citrix / Intune / Apple Mobiles / Apple / user guides / train users / IT Operations /

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Workplace
Onsite IT Support Engineer - Bishopsgate - £35k - £40k
City of London, London
£30000 - £40000 per annum + + Benefits
Permanent

Job Title: Onsite IT Support EngineerSalary: £35,000 - £40,000Working hours: 8:30am - 5pm and/or 9:30am - 6pmLocation: Bishopsgate - Fully Onsite We are working with a globally renowned Managed Service Provider who are looking for an Onsite IT Support Engineer who will be supporting one of their global based clients. The Onsite IT Support Engineer will be joining an organisation who support their employees progression and will give you the opportunity to work on a variety of projects. The Onsite IT Support Engineer will be part of a global team and be required to provide deskside as well as remote support to all levels of users within the organisation across the globe. Essential skills - Onsite IT Support Engineer:Active Directory - User administrationMicrosoft backgroundExperience with any ticketing systemGood communication skills, engaging, punctuality and can present themselves well Desirable skills - Onsite IT Support Engineer:SharePointMimecastPapercutVideo conferencing supportIndustry experience - Financial, Managed Service Providers or other professional servicesCertifications - recent Microsoft or Desktop certifications within the past 3-4 yearsFrench speaking If you are interested in joining a globally renowned Managed Service Provider, please apply with a copy of your most up to date CV.. IT Support / 2nd Line / 1st/2nd Line / IT Engineer / Active Directory / AD / O365 / Office 365 / Outlook / Microsoft / Cert / Certification / SharePoint / Mimecast / Papercut / Video Conference / AV / Audio Visual / GPO / Hardware / Printer /

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Deployment Engineer - 6 months - up to £275 per day
City of London, London
£250 - £275 per day + + Extensions
Contract

Role: Deployment EngineerLocation: Central London- OnsiteRate: £275 per day - Outside IR35Duration: 6 months with high possibilities for extensionStart Date: As soon as possible - maximum 2 week notice periodWorking hours: 9am to 5pm - potential need for earlier start and/or later finishes A Financial company based in Central London are looking for a Deployment Engineer to play a pivotal role in the build and roll out of laptops across their organisation as they look to merge two key functions. This 6-month contract has been deemed Outside IR35, has the potential longevity to extend and is ideally looking for a Deployment Engineer to start immediately. Key skills for the Deployment Engineer:Building laptops via Intune in a Windows EnvironmentWorking with ITSM systems - Jira is preferableExcellent Communication and end user engagement skillsBoth Windows 10 and 11 is desirableFinancial experience is preferrable If you are interested in this 6-month contract as a Deployment Engineer, then please apply for this Deployment Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
IT Infrastructure Manager up to £75,000 + Bonus + Bens - Hybrid
Croydon, London
£60000.00 - £75000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £75,000 + Bonus + Benefits Location: 3 days onsite in Croydon but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Travel to 2 other UK sites twice a year and India once or twice a year - the business will pay for thisLeading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesNutanixOther technical experience - networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIndustry experience - MSP, Consultancy, Retail or WarehousingLinuxArcserveIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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Hybrid
Junior Support Engineer - £22K-£27K + Bens - Southend-On-Sea
Southend-On-Sea, Essex
£22000 - £27000 per annum + + Benefits
Permanent

Job title: Junior Support EngineerContract: PermanentLocation: Southend-on-SeaWorking hours: 8:30am - 5pm, 9am - 5:30pmWorking style: Fully Onsite until you have settled in, then it will become a remote position, but you will be able to work in the office if you like.We are working with a growing Managed Service Provider who are looking for a Junior Support Engineer to support their growing user base. The Junior Support Engineer will have the chance to gain certifications which the company will fund whilst gaining the opportunity to work on projects and also progress up the ladder within the organisation.As the Junior Support Engineer, you will have significant opportunity to expand on your existing technical experience by working in a fast paced and demanding environment. In addition, the Junior Support Engineer will also have the chance to carry out overtime and on-call work which will give you the opportunity to earn additional money. Furthermore, the Junior Support Engineer will have the opportunity to travel to client sites which will give you the chance to work in different types of environments, technology stacks and support an array of different users which once again, will allow you to grow your experience very quickly. Essential skills - Junior Support Engineer:Able to communicate over the phoneAbility to troubleshoot desktopsExperience filling in tickets and logging themPrevious IT Support experienceKnowledge on Windows, Active Directory and Office 365 Desirable skills - Junior Support Engineer:Mac experienceMSP experienceCertifications / Degree If you are interested in joining a supportive organisation, please apply with a copy of your most up to date CV. Junior IT Support Engineer / AD / Active Directory / Office 365 / O365 / MS Office / Junior IT / IT Apprentice / IT Support / Service Desk / Helpdesk / ServiceDesk / ticketing /

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Hybrid
IT Infrastructure Manager up to £85,000 + Bonus + Bens - Hybrid
Bromley, London
£60000.00 - £85000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £85,000 + Bonus + Benefits Location: 3 days onsite in Bromley but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Leading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesOther technical experience - virtualisation, networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
IT Operations Coordinator - London Hybrid - £35k-£40k + Bonus
City of London, London
£35000 - £40000 per annum + + Benefits
Permanent

Job Title: IT Operations Co-ordinatorSalary: £35,000 - £40,000 + Bonus + BenefitsLocation: hybrid in Farringdon & Weybridge - 1 day in each site per weekWorking Hours: Monday - Friday - 8:30am - 5:30pm with up to 2 hours overtime each monthWe are working with a rapidly growing Financial organisation who are looking for an IT Operations Co-ordinator who will be heavily involved in managing their IT function. The IT Operations Co-ordinator will have the chance to work closely with an array of senior management including the Head of IT & Marketing.The IT Operations Co-ordinator will be managing IT inventory, 3rd party suppliers, tickets, licenses, create guides for users and organise meetings. This position is a 70/30 split of BAU and project work and our client has scope to progress the IT Operations Co-ordinator into a Project Management position.Essential skills - IT Operations Co-ordinator:Technical AwarenessAbility to build relationshipsOrganisation skillsAbility to multitaskExcellent customer service and communication skillsDesirable skills - IT Operations Co-ordinatorExperience with Citrix, Intune, iOSExperience managing licensesExperience creating user guidesIf you are interested in this position please apply with a copy of your most up to date CV.Asset management / Inventory management / Inventory / Licensing / Technical Knowledge / Organised / Co-ordinating / Citrix / Intune / Apple Mobiles / Apple / user guides / train users / IT Operations /

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Workplace
Onsite IT Support Engineer - Bishopsgate - £35k - £40k
City of London, London
£30000 - £40000 per annum + + Benefits
Permanent

Job Title: Onsite IT Support EngineerSalary: £35,000 - £40,000Working hours: 8:30am - 5pm and/or 9:30am - 6pmLocation: Bishopsgate - Fully Onsite We are working with a globally renowned Managed Service Provider who are looking for an Onsite IT Support Engineer who will be supporting one of their global based clients. The Onsite IT Support Engineer will be joining an organisation who support their employees progression and will give you the opportunity to work on a variety of projects. The Onsite IT Support Engineer will be part of a global team and be required to provide deskside as well as remote support to all levels of users within the organisation across the globe. Essential skills - Onsite IT Support Engineer:Active Directory - User administrationMicrosoft backgroundExperience with any ticketing systemGood communication skills, engaging, punctuality and can present themselves well Desirable skills - Onsite IT Support Engineer:SharePointMimecastPapercutVideo conferencing supportIndustry experience - Financial, Managed Service Providers or other professional servicesCertifications - recent Microsoft or Desktop certifications within the past 3-4 yearsFrench speaking If you are interested in joining a globally renowned Managed Service Provider, please apply with a copy of your most up to date CV.. IT Support / 2nd Line / 1st/2nd Line / IT Engineer / Active Directory / AD / O365 / Office 365 / Outlook / Microsoft / Cert / Certification / SharePoint / Mimecast / Papercut / Video Conference / AV / Audio Visual / GPO / Hardware / Printer /

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Deployment Engineer - 6 months - up to £275 per day
City of London, London
£250 - £275 per day + + Extensions
Contract

Role: Deployment EngineerLocation: Central London- OnsiteRate: £275 per day - Outside IR35Duration: 6 months with high possibilities for extensionStart Date: As soon as possible - maximum 2 week notice periodWorking hours: 9am to 5pm - potential need for earlier start and/or later finishes A Financial company based in Central London are looking for a Deployment Engineer to play a pivotal role in the build and roll out of laptops across their organisation as they look to merge two key functions. This 6-month contract has been deemed Outside IR35, has the potential longevity to extend and is ideally looking for a Deployment Engineer to start immediately. Key skills for the Deployment Engineer:Building laptops via Intune in a Windows EnvironmentWorking with ITSM systems - Jira is preferableExcellent Communication and end user engagement skillsBoth Windows 10 and 11 is desirableFinancial experience is preferrable If you are interested in this 6-month contract as a Deployment Engineer, then please apply for this Deployment Engineer role with a copy of your latest CV and we will be in touch.

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Hybrid
IT Infrastructure Manager up to £75,000 + Bonus + Bens - Hybrid
Croydon, London
£60000.00 - £75000.00 per annum + Bonus + Benefits
Permanent

IT Infrastructure Manager Salary: up to £75,000 + Bonus + Benefits Location: 3 days onsite in Croydon but they would prefer if you were fully onsite Working Hours: 40 hour working week Contract: Permanent A client is looking to hire an IT Infrastructure Manager who will own the planning, designing, implementation, operation and support of a large company's technology infrastructure.Responsibilities for the IT Infrastructure Manager:Travel to 2 other UK sites twice a year and India once or twice a year - the business will pay for thisLeading an in-house team and third parties across architecture, security, engineering, delivery and supportDefining, agreeing with the Head of IT and then owning an infrastructure strategy which is aligned with the wider IT and business strategiesOwning and validating the roadmap for infrastructure services, ensuring all solutions provide the required level of availability, performance and securityOverseeing the delivery of the infrastructure initiatives plan, ensuring all infrastructure projects are delivered within the pre-agreed parameters of time, cost, scope, risk, quality and benefitsEnsuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processesEnsuring effective DR/BCP plans exist to deliver the required RPOs and RTOs for all infrastructure services, including regular testingManaging the OPEX and CAPEX budgets for infrastructure services, seeking opportunities to optimise operational costs where possibleEssential Skills for the IT Infrastructure Manager:Team managementMicrosoft licensingLeading enterprise scale infrastructure transformation, including planning, designing and building solutions that are aligned to strategic objectivesNutanixOther technical experience - networking, cloud, server etcCyber security awarenessSoft skills - strong communicator, team player, take responsibility & independentDesirable Skills for the IT Infrastructure Manager:Any relevant certificationsIndustry experience - MSP, Consultancy, Retail or WarehousingLinuxArcserveIf you are interested in the IT Infrastructure Manager vacancy, please apply in the immediate instance. IT Manager, IT Infrastructure Manager, Infrastructure Manager

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Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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