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Central Government & Public Sector

The Central Government of the United Kingdom is undergoing a monumental shift towards digitalisation and efficiency enhancements.

Our actions are driven by a steadfast commitment to building trust.  This ensures that our audience feels genuinely valued and respected throughout their experience with us, as we strive to deliver life-changing results and ignite success.

This transformation has sparked a significant surge in the demand for digital, data, and cybersecurity expertise across the nation. While not all of this demand necessitates security clearance, a substantial portion does, and it also requires professionals who can engage in hybrid working models, with a presence at crucial government sites throughout the UK.  As the government's Levelling Up agenda gains momentum, the geographic distribution of these roles is gradually shifting to benefit regions across the UK. 

 

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Our strategic recruitment

 

At Involved we have positioned ourselves at the forefront of this transformative journey.

As a recruitment consultancy on the Crown Commercial Frameworks, we are uniquely equipped to support both the government directly and the vital supply chain involved in these groundbreaking programs. To do so, we have meticulously developed comprehensive databases of digital skills. Crucially, our databases encompass individuals who either already possess security clearance or have the potential to obtain it. This ensures that we can meet the diverse and evolving needs of government projects across all key regions in the UK.

Pioneering public sector recruitment

 

Our strength as government recruiters lies in our profound understanding of the pivotal significance of these roles to society, to us, and to the UK’s economic landscape.

Whether our work involves advancing universal credit systems, safeguarding against cyber threats, constructing a national policing database, digitizing our national borders, or supporting tax collection efforts, the common thread is clear – a more digital and efficient government benefits us all.

Progressive talent advocates

 

At Involved, we see ourselves not just as recruiters but as advocates of progress.

We are committed to aligning the right talent with the right projects, ensuring that the machinery of government runs seamlessly, efficiently, and securely. We recognise that the success of these endeavors has far-reaching implications for the well-being of our society and the prosperity of the entire nation.

Jobs in Public Sector UK

Remote
Data Protection Lead - £650 per day - 6 Month Contract
London
£550 - £650 per day
Contract

Data Protection Lead - £650 per day - 6 Month ContractRate: Up to £650 per dayIR35: InsideLocation: Hybrid - London, Bristol or Manchester. Typically, 1 day per week on-site, with flexibility available for the right candidate.Clearance: BPSS requiredThe Role:A leading Central Government organisation is seeking an experienced Data Protection Lead to join its Data Governance team on an initial 6-month contract.This is a hands-on operational role, supporting digital delivery teams by embedding privacy-by-design principles, managing data protection risks and ensuring products and services remain compliant while moving at pace. You will work closely with product, technology and analytics teams to deliver practical data protection solutions, including DPIAs, privacy notices, records of processing activities and risk assessments. The role requires someone who can confidently understand complex digital products, assess privacy risks and provide pragmatic advice that enables delivery.Experience & RequirementsMinimum 3 years' experience in data protection and privacy roles, with strong practical delivery experience.Proven experience delivering Data Protection Impact Assessments (DPIAs) and supporting privacy risk assessments.Strong understanding of privacy-by-design principles and applying data protection controls within digital products and services.Experience advising on PECR, cookies, analytics, tracking technologies and consent models is highly desirable.Ability to analyse complex technical products and identify privacy, compliance and operational risks.Strong understanding of UK GDPR and data protection legislation.Experience working collaboratively with technical teams, product teams and business stakeholders.Strong communication skills, with the ability to explain complex privacy requirements to non-technical audiences.Pragmatic problem-solving approach with excellent attention to detail.Experience within Government, public sector or digital delivery environments is desirable.Understanding of emerging technologies, including AI risk management, would be beneficial.Qualifications Relevant privacy qualification desirable, including:Data Protection Practitioner CertificateCIPP/ECIPMCIPTUK GDPR Practitioner qualificationEquivalent practical experience will also be considered.Key SkillsData Protection & PrivacyDPIAsPrivacy by DesignUK GDPRPECR & CookiesRisk AssessmentDigital Product DeliveryData GovernanceStakeholder Engagement If you are an experienced Data Protection professional with strong digital privacy experience and enjoy working hands-on with delivery teams, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Senior Business Analyst - SC Cleared - 6 Month Contract
Milton Keynes, Buckinghamshire
£450 - £530 per day
Contract

Senior Business Analyst - SC Cleared - 6 Month ContractRate: Up to £530 per dayIR35: InsideLocation: Hybrid - Milton KeynesClearance: Active SC Clearance requiredThe Role:A leading Government organisation is seeking an experienced Senior Business Analyst to support the delivery of large-scale technology and operational change programmes.Working across the full software development lifecycle, you will collaborate with business, technology, infrastructure and operations teams to define requirements, support development and testing, and ensure solutions are secure, compliant and aligned to business needs. You will play a key role in impact assessments, requirements management and operational readiness across complex programmes.Experience & Requirements:Proven experience working across the full Software Development Lifecycle (SDLC), including requirements gathering, development support, testing, UAT and implementation.Strong understanding of technical delivery, with experience working closely alongside development and testing teams.Demonstrable experience delivering Business Analysis within large-scale technology or government programmes.Experience producing structured impact assessments, identifying risks, dependencies and downstream business impacts.Strong knowledge of testing methodologies, including System Integration Testing (SIT), UAT, regression testing and defect management.Ability to translate business requirements into clear, structured and testable technical specifications.Strong analytical skills with experience using data to validate requirements and support solution design.Excellent stakeholder management skills, with experience facilitating workshops and engaging with both internal and external stakeholders.Ability to work effectively in fast-paced, evolving environments while managing competing priorities.Government, public sector or other highly regulated environment experience is highly desirable. Essential Skills: Full SDLC experienceRequirements EngineeringImpact AssessmentsDevelopment & Testing SupportSIT & UATStakeholder ManagementBusiness Process AnalysisData Analysis If you are an SC Cleared Senior Business Analyst with strong technical delivery experience and a background supporting complex technology programmes, we'd love to hear from you.

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Hybrid
Parliamentary & Complaints Caseworker - 6 Month Contract
London
£300 - £350 per day
Contract

Parliamentary & Complaints Caseworker - 6 Month ContractRate: Up to £350 per dayIR35: InsideLocation: Hybrid (Government office location)The Role:A leading Central Government organisation is seeking an experienced Parliamentary & Complaints Caseworker to join its Strategy, Policy & Engagement team on an initial 6-month contract.This role is responsible for managing complex casework and complaints, investigating operational issues, supporting service improvement, and providing high-quality responses to parliamentary and high-profile enquiries.You will work closely with operational teams and senior stakeholders to resolve complex issues, improve user outcomes and ensure compliance with governance and statutory requirements.Experience & RequirementsProven experience managing complex complaints, casework or high-profile operational issues.Experience investigating operational or digital service issues, gathering evidence and identifying root causes.Strong stakeholder management skills with the ability to influence and build trusted relationships across multiple teams.Experience using qualitative and quantitative data to identify trends and drive service improvements.Ability to manage complex cases through to resolution while balancing competing priorities.Excellent written communication skills with experience producing high-quality correspondence, briefings and responses for senior stakeholders.Strong understanding of governance, compliance and user-focused service delivery.Government or public sector experience is desirable.Key SkillsComplex Case ManagementComplaints HandlingParliamentary CorrespondenceInvestigationsStakeholder ManagementService ImprovementGovernanceWritten BriefingsIf you have experience managing complex casework within a regulated or public-facing environment and are looking for your next contract opportunity, please apply and we will be in touch to discuss the role further.

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Remote
DevOps Engineer - £675 per day - 4 Month Contract - SC Cleared
London
£600 - £675 per day
Contract

DevOps Engineer - £675 per day - 4 Month Contract - SC ClearedRate: £675 per dayIR35: InsideLocation: Hybrid/Remote - London, Manchester or Bristol.The Role:A leading Central Government organisation is seeking an experienced DevOps Engineer to join a high-performing platform team on an initial 4-month contract.This role will focus on building, maintaining and improving cloud infrastructure supporting complex internal government platforms. The successful candidate will be a hands-on engineer with strong experience across AWS, Infrastructure as Code, Kubernetes and CI/CD, capable of contributing immediately without requiring significant ramp-up time.Experience & Requirements:Strong hands-on experience building and supporting cloud infrastructure within AWS environments.Proven expertise with Kubernetes, containerisation technologies and orchestration platforms, including Docker, ECS and ideally EKS.Strong Infrastructure as Code experience using Terraform.Experience designing, implementing and maintaining CI/CD pipelines, ideally using GitHub Actions.Good understanding of AWS security, IAM, access controls and operational best practices.Experience supporting complex production systems and large-scale platforms.Strong communication and collaboration skills within multidisciplinary teams.Ability to write clear technical documentation, tickets and progress updates.Experience identifying and escalating risks, issues and dependencies effectively.Government or public sector experience is beneficial but not essential.Experience working on internal-facing platforms, data platforms or analytical platforms would be advantageous.Key Skills:AWSKubernetes (EKS desirable)DockerECSTerraformCI/CDGitHub ActionsIAM & Security Controls If you hold active SC Clearance and have strong AWS, Terraform and Kubernetes experience, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Head of Product - Government/Payments - £825 per day
London
£750 - £825 per day
Contract

Head of Product - Government/Payments - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Head of Product (G6) - £825 per day - Contract
London
£750 - £825 per day
Contract

Head of Product (G6) - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

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Remote
Automation Test Engineer - 6 Month Contract - Remote
London
£450 - £500 per day
Contract

Automation Test Engineer - 6 Month Contract - RemoteRate: Up to £500 per dayIR35: InsideDuration: 6 monthsLocation: RemoteThe Role:A leading Government Institution is seeking an experienced Test Engineer / Functional Test Analyst with strong Integration Testing experience to undertake an initial 6-month contract.This role is Inside IR35 and can be worked remotely.Essential Criteria:Proven experience as a Test Engineer or Test Analyst across multiple programmes, covering all functional test stages and test types including Integration Testing, System Testing, SIT, Exploratory Testing, and UAT.Strong communication, stakeholder management, and interpersonal skills, with the ability to present complex technical information clearly to both technical and non-technical audiences.Expert knowledge of software testing principles and methodologies, with experience working within Agile Scrum delivery environments.Hands-on experience using test management and defect tracking tools such as JIRA and Zephyr.Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and drive quality improvements.Experience testing microservices and APIs using tools such as Postman and REST Assured.Ability to work alongside Performance Test Engineers, reviewing performance test plans and interpreting performance test results and reports.Experience developing and maintaining automated test frameworks using modern programming languages such as TypeScript, Java, or Ruby.Strong experience with Playwright for automated functional, integration, and end-to-end testing.Experience with test automation tools and frameworks including Playwright, Selenium WebDriver, Cucumber BDD, JUnit/TestNG, and Maven.Experience creating and maintaining automated testing frameworks within CI/CD environments.Hands-on experience with continuous integration and deployment tools such as Jenkins, TeamCity, Travis CI, GitHub Actions, or similar platforms.Proven leadership skills with the ability to coach, mentor, and motivate team members while promoting testing best practices.Desirable SkillsExperience working on large-scale Government, Public Sector, or highly regulated programmes.Knowledge of cloud-based environments and modern DevOps practices.Experience implementing test automation strategies and quality engineering practices across delivery teams.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Research Operations Lead - £675 per day - Contract
London
£600 - £675 per day
Contract

Research Operations Lead - SC Cleared - ContractRate: £675 per dayDuration: 6 monthsLocation: Hybrid (London, Bristol or Manchester)IR35: InsideThe role:A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.Key responsibilities:Lead strategic improvements to Research Operations capability across multiple teamsRemove operational blockers impacting research and content deliveryImprove research processes, governance, tooling, and ways of workingOptimise participant recruitment and access to diverse user groupsSupport research governance, GDPR compliance, and proportionate assurance processesEngage with suppliers, recruitment partners, and research platformsWork closely with senior stakeholders to deliver scalable, practical solutionsCapture and share best practice to improve research delivery across the organisationSkills & Experience:Proven experience leading Research Operations within large, complex organisationsStrong understanding of user research methodologies and agile delivery environmentsExperience improving participant recruitment, research tooling, and governance processesStrong stakeholder engagement and influencing skillsExperience balancing delivery pace with governance and compliance requirementsExperience working with suppliers, agencies, and external research partnersExcellent delivery, prioritisation, and organisational skillsSC Clearance required or eligibility to obtain SC ClearanceIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

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Remote
Senior Service Designer - SC Cleared - Contract
London
£550 - £600 per day
Contract

Senior Service Designer - SC Cleared - ContractRate: £600 per dayDuration: 6 monthsLocation: RemoteIR35: InsideSecurity Clearance: SC (essential)The role:We are seeking an experienced Senior Service Designer to lead service design activities across large-scale, complex public sector programmes. Working within sensitive policy areas, you will help shape end-to-end services that balance user needs, business objectives, and strategic outcomes, while championing user-centred design principles throughout delivery.Key responsibilities:Lead service design activities across complex digital and business servicesAnalyse and map end-to-end user journeys, service ecosystems, channels and touchpointsTranslate user, business and policy needs into effective service designsDesign services for vulnerable users and those with accessibility requirementsFacilitate stakeholder engagement and drive consensus across complex environmentsAdvocate for user-centred design and GDS best practice within multidisciplinary teamsDevelop service blueprints, operating models and future-state service designsMentor and support other designers, contributing to communities of practiceSkills & Experience:Strong Senior Service Design experience within the UK public sectorProven experience working in complex, policy-driven environmentsExperience designing services for vulnerable users and accessibility-focused servicesAbility to clearly articulate service design approaches, methods and decision-makingStrong stakeholder management skills, including influencing senior and challenging stakeholdersExperience working within multidisciplinary agile delivery teamsStrong understanding of GDS standards and user-centred design principlesSC clearance essentialDesirable:Experience working on high-profile or politically sensitive servicesPrevious experience within Central Government or similar organisationsFamiliarity with service architecture, operating model design and organisational change initiativesIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Data Protection Lead - £650 per day - 6 Month Contract
London
£550 - £650 per day
Contract

Data Protection Lead - £650 per day - 6 Month ContractRate: Up to £650 per dayIR35: InsideLocation: Hybrid - London, Bristol or Manchester. Typically, 1 day per week on-site, with flexibility available for the right candidate.Clearance: BPSS requiredThe Role:A leading Central Government organisation is seeking an experienced Data Protection Lead to join its Data Governance team on an initial 6-month contract.This is a hands-on operational role, supporting digital delivery teams by embedding privacy-by-design principles, managing data protection risks and ensuring products and services remain compliant while moving at pace. You will work closely with product, technology and analytics teams to deliver practical data protection solutions, including DPIAs, privacy notices, records of processing activities and risk assessments. The role requires someone who can confidently understand complex digital products, assess privacy risks and provide pragmatic advice that enables delivery.Experience & RequirementsMinimum 3 years' experience in data protection and privacy roles, with strong practical delivery experience.Proven experience delivering Data Protection Impact Assessments (DPIAs) and supporting privacy risk assessments.Strong understanding of privacy-by-design principles and applying data protection controls within digital products and services.Experience advising on PECR, cookies, analytics, tracking technologies and consent models is highly desirable.Ability to analyse complex technical products and identify privacy, compliance and operational risks.Strong understanding of UK GDPR and data protection legislation.Experience working collaboratively with technical teams, product teams and business stakeholders.Strong communication skills, with the ability to explain complex privacy requirements to non-technical audiences.Pragmatic problem-solving approach with excellent attention to detail.Experience within Government, public sector or digital delivery environments is desirable.Understanding of emerging technologies, including AI risk management, would be beneficial.Qualifications Relevant privacy qualification desirable, including:Data Protection Practitioner CertificateCIPP/ECIPMCIPTUK GDPR Practitioner qualificationEquivalent practical experience will also be considered.Key SkillsData Protection & PrivacyDPIAsPrivacy by DesignUK GDPRPECR & CookiesRisk AssessmentDigital Product DeliveryData GovernanceStakeholder Engagement If you are an experienced Data Protection professional with strong digital privacy experience and enjoy working hands-on with delivery teams, please apply and we will be in touch to discuss the opportunity further.

Read more
Hybrid
Senior Business Analyst - SC Cleared - 6 Month Contract
Milton Keynes, Buckinghamshire
£450 - £530 per day
Contract

Senior Business Analyst - SC Cleared - 6 Month ContractRate: Up to £530 per dayIR35: InsideLocation: Hybrid - Milton KeynesClearance: Active SC Clearance requiredThe Role:A leading Government organisation is seeking an experienced Senior Business Analyst to support the delivery of large-scale technology and operational change programmes.Working across the full software development lifecycle, you will collaborate with business, technology, infrastructure and operations teams to define requirements, support development and testing, and ensure solutions are secure, compliant and aligned to business needs. You will play a key role in impact assessments, requirements management and operational readiness across complex programmes.Experience & Requirements:Proven experience working across the full Software Development Lifecycle (SDLC), including requirements gathering, development support, testing, UAT and implementation.Strong understanding of technical delivery, with experience working closely alongside development and testing teams.Demonstrable experience delivering Business Analysis within large-scale technology or government programmes.Experience producing structured impact assessments, identifying risks, dependencies and downstream business impacts.Strong knowledge of testing methodologies, including System Integration Testing (SIT), UAT, regression testing and defect management.Ability to translate business requirements into clear, structured and testable technical specifications.Strong analytical skills with experience using data to validate requirements and support solution design.Excellent stakeholder management skills, with experience facilitating workshops and engaging with both internal and external stakeholders.Ability to work effectively in fast-paced, evolving environments while managing competing priorities.Government, public sector or other highly regulated environment experience is highly desirable. Essential Skills: Full SDLC experienceRequirements EngineeringImpact AssessmentsDevelopment & Testing SupportSIT & UATStakeholder ManagementBusiness Process AnalysisData Analysis If you are an SC Cleared Senior Business Analyst with strong technical delivery experience and a background supporting complex technology programmes, we'd love to hear from you.

Read more
Hybrid
Parliamentary & Complaints Caseworker - 6 Month Contract
London
£300 - £350 per day
Contract

Parliamentary & Complaints Caseworker - 6 Month ContractRate: Up to £350 per dayIR35: InsideLocation: Hybrid (Government office location)The Role:A leading Central Government organisation is seeking an experienced Parliamentary & Complaints Caseworker to join its Strategy, Policy & Engagement team on an initial 6-month contract.This role is responsible for managing complex casework and complaints, investigating operational issues, supporting service improvement, and providing high-quality responses to parliamentary and high-profile enquiries.You will work closely with operational teams and senior stakeholders to resolve complex issues, improve user outcomes and ensure compliance with governance and statutory requirements.Experience & RequirementsProven experience managing complex complaints, casework or high-profile operational issues.Experience investigating operational or digital service issues, gathering evidence and identifying root causes.Strong stakeholder management skills with the ability to influence and build trusted relationships across multiple teams.Experience using qualitative and quantitative data to identify trends and drive service improvements.Ability to manage complex cases through to resolution while balancing competing priorities.Excellent written communication skills with experience producing high-quality correspondence, briefings and responses for senior stakeholders.Strong understanding of governance, compliance and user-focused service delivery.Government or public sector experience is desirable.Key SkillsComplex Case ManagementComplaints HandlingParliamentary CorrespondenceInvestigationsStakeholder ManagementService ImprovementGovernanceWritten BriefingsIf you have experience managing complex casework within a regulated or public-facing environment and are looking for your next contract opportunity, please apply and we will be in touch to discuss the role further.

Read more
Remote
DevOps Engineer - £675 per day - 4 Month Contract - SC Cleared
London
£600 - £675 per day
Contract

DevOps Engineer - £675 per day - 4 Month Contract - SC ClearedRate: £675 per dayIR35: InsideLocation: Hybrid/Remote - London, Manchester or Bristol.The Role:A leading Central Government organisation is seeking an experienced DevOps Engineer to join a high-performing platform team on an initial 4-month contract.This role will focus on building, maintaining and improving cloud infrastructure supporting complex internal government platforms. The successful candidate will be a hands-on engineer with strong experience across AWS, Infrastructure as Code, Kubernetes and CI/CD, capable of contributing immediately without requiring significant ramp-up time.Experience & Requirements:Strong hands-on experience building and supporting cloud infrastructure within AWS environments.Proven expertise with Kubernetes, containerisation technologies and orchestration platforms, including Docker, ECS and ideally EKS.Strong Infrastructure as Code experience using Terraform.Experience designing, implementing and maintaining CI/CD pipelines, ideally using GitHub Actions.Good understanding of AWS security, IAM, access controls and operational best practices.Experience supporting complex production systems and large-scale platforms.Strong communication and collaboration skills within multidisciplinary teams.Ability to write clear technical documentation, tickets and progress updates.Experience identifying and escalating risks, issues and dependencies effectively.Government or public sector experience is beneficial but not essential.Experience working on internal-facing platforms, data platforms or analytical platforms would be advantageous.Key Skills:AWSKubernetes (EKS desirable)DockerECSTerraformCI/CDGitHub ActionsIAM & Security Controls If you hold active SC Clearance and have strong AWS, Terraform and Kubernetes experience, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Head of Product - Government/Payments - £825 per day
London
£750 - £825 per day
Contract

Head of Product - Government/Payments - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

Read more
Hybrid
Head of Product (G6) - £825 per day - Contract
London
£750 - £825 per day
Contract

Head of Product (G6) - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

Read more
Remote
Automation Test Engineer - 6 Month Contract - Remote
London
£450 - £500 per day
Contract

Automation Test Engineer - 6 Month Contract - RemoteRate: Up to £500 per dayIR35: InsideDuration: 6 monthsLocation: RemoteThe Role:A leading Government Institution is seeking an experienced Test Engineer / Functional Test Analyst with strong Integration Testing experience to undertake an initial 6-month contract.This role is Inside IR35 and can be worked remotely.Essential Criteria:Proven experience as a Test Engineer or Test Analyst across multiple programmes, covering all functional test stages and test types including Integration Testing, System Testing, SIT, Exploratory Testing, and UAT.Strong communication, stakeholder management, and interpersonal skills, with the ability to present complex technical information clearly to both technical and non-technical audiences.Expert knowledge of software testing principles and methodologies, with experience working within Agile Scrum delivery environments.Hands-on experience using test management and defect tracking tools such as JIRA and Zephyr.Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and drive quality improvements.Experience testing microservices and APIs using tools such as Postman and REST Assured.Ability to work alongside Performance Test Engineers, reviewing performance test plans and interpreting performance test results and reports.Experience developing and maintaining automated test frameworks using modern programming languages such as TypeScript, Java, or Ruby.Strong experience with Playwright for automated functional, integration, and end-to-end testing.Experience with test automation tools and frameworks including Playwright, Selenium WebDriver, Cucumber BDD, JUnit/TestNG, and Maven.Experience creating and maintaining automated testing frameworks within CI/CD environments.Hands-on experience with continuous integration and deployment tools such as Jenkins, TeamCity, Travis CI, GitHub Actions, or similar platforms.Proven leadership skills with the ability to coach, mentor, and motivate team members while promoting testing best practices.Desirable SkillsExperience working on large-scale Government, Public Sector, or highly regulated programmes.Knowledge of cloud-based environments and modern DevOps practices.Experience implementing test automation strategies and quality engineering practices across delivery teams.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Research Operations Lead - £675 per day - Contract
London
£600 - £675 per day
Contract

Research Operations Lead - SC Cleared - ContractRate: £675 per dayDuration: 6 monthsLocation: Hybrid (London, Bristol or Manchester)IR35: InsideThe role:A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.Key responsibilities:Lead strategic improvements to Research Operations capability across multiple teamsRemove operational blockers impacting research and content deliveryImprove research processes, governance, tooling, and ways of workingOptimise participant recruitment and access to diverse user groupsSupport research governance, GDPR compliance, and proportionate assurance processesEngage with suppliers, recruitment partners, and research platformsWork closely with senior stakeholders to deliver scalable, practical solutionsCapture and share best practice to improve research delivery across the organisationSkills & Experience:Proven experience leading Research Operations within large, complex organisationsStrong understanding of user research methodologies and agile delivery environmentsExperience improving participant recruitment, research tooling, and governance processesStrong stakeholder engagement and influencing skillsExperience balancing delivery pace with governance and compliance requirementsExperience working with suppliers, agencies, and external research partnersExcellent delivery, prioritisation, and organisational skillsSC Clearance required or eligibility to obtain SC ClearanceIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

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Remote
Senior Service Designer - SC Cleared - Contract
London
£550 - £600 per day
Contract

Senior Service Designer - SC Cleared - ContractRate: £600 per dayDuration: 6 monthsLocation: RemoteIR35: InsideSecurity Clearance: SC (essential)The role:We are seeking an experienced Senior Service Designer to lead service design activities across large-scale, complex public sector programmes. Working within sensitive policy areas, you will help shape end-to-end services that balance user needs, business objectives, and strategic outcomes, while championing user-centred design principles throughout delivery.Key responsibilities:Lead service design activities across complex digital and business servicesAnalyse and map end-to-end user journeys, service ecosystems, channels and touchpointsTranslate user, business and policy needs into effective service designsDesign services for vulnerable users and those with accessibility requirementsFacilitate stakeholder engagement and drive consensus across complex environmentsAdvocate for user-centred design and GDS best practice within multidisciplinary teamsDevelop service blueprints, operating models and future-state service designsMentor and support other designers, contributing to communities of practiceSkills & Experience:Strong Senior Service Design experience within the UK public sectorProven experience working in complex, policy-driven environmentsExperience designing services for vulnerable users and accessibility-focused servicesAbility to clearly articulate service design approaches, methods and decision-makingStrong stakeholder management skills, including influencing senior and challenging stakeholdersExperience working within multidisciplinary agile delivery teamsStrong understanding of GDS standards and user-centred design principlesSC clearance essentialDesirable:Experience working on high-profile or politically sensitive servicesPrevious experience within Central Government or similar organisationsFamiliarity with service architecture, operating model design and organisational change initiativesIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Data Protection Lead - £650 per day - 6 Month Contract
London
£550 - £650 per day
Contract

Data Protection Lead - £650 per day - 6 Month ContractRate: Up to £650 per dayIR35: InsideLocation: Hybrid - London, Bristol or Manchester. Typically, 1 day per week on-site, with flexibility available for the right candidate.Clearance: BPSS requiredThe Role:A leading Central Government organisation is seeking an experienced Data Protection Lead to join its Data Governance team on an initial 6-month contract.This is a hands-on operational role, supporting digital delivery teams by embedding privacy-by-design principles, managing data protection risks and ensuring products and services remain compliant while moving at pace. You will work closely with product, technology and analytics teams to deliver practical data protection solutions, including DPIAs, privacy notices, records of processing activities and risk assessments. The role requires someone who can confidently understand complex digital products, assess privacy risks and provide pragmatic advice that enables delivery.Experience & RequirementsMinimum 3 years' experience in data protection and privacy roles, with strong practical delivery experience.Proven experience delivering Data Protection Impact Assessments (DPIAs) and supporting privacy risk assessments.Strong understanding of privacy-by-design principles and applying data protection controls within digital products and services.Experience advising on PECR, cookies, analytics, tracking technologies and consent models is highly desirable.Ability to analyse complex technical products and identify privacy, compliance and operational risks.Strong understanding of UK GDPR and data protection legislation.Experience working collaboratively with technical teams, product teams and business stakeholders.Strong communication skills, with the ability to explain complex privacy requirements to non-technical audiences.Pragmatic problem-solving approach with excellent attention to detail.Experience within Government, public sector or digital delivery environments is desirable.Understanding of emerging technologies, including AI risk management, would be beneficial.Qualifications Relevant privacy qualification desirable, including:Data Protection Practitioner CertificateCIPP/ECIPMCIPTUK GDPR Practitioner qualificationEquivalent practical experience will also be considered.Key SkillsData Protection & PrivacyDPIAsPrivacy by DesignUK GDPRPECR & CookiesRisk AssessmentDigital Product DeliveryData GovernanceStakeholder Engagement If you are an experienced Data Protection professional with strong digital privacy experience and enjoy working hands-on with delivery teams, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Senior Business Analyst - SC Cleared - 6 Month Contract
Milton Keynes, Buckinghamshire
£450 - £530 per day
Contract

Senior Business Analyst - SC Cleared - 6 Month ContractRate: Up to £530 per dayIR35: InsideLocation: Hybrid - Milton KeynesClearance: Active SC Clearance requiredThe Role:A leading Government organisation is seeking an experienced Senior Business Analyst to support the delivery of large-scale technology and operational change programmes.Working across the full software development lifecycle, you will collaborate with business, technology, infrastructure and operations teams to define requirements, support development and testing, and ensure solutions are secure, compliant and aligned to business needs. You will play a key role in impact assessments, requirements management and operational readiness across complex programmes.Experience & Requirements:Proven experience working across the full Software Development Lifecycle (SDLC), including requirements gathering, development support, testing, UAT and implementation.Strong understanding of technical delivery, with experience working closely alongside development and testing teams.Demonstrable experience delivering Business Analysis within large-scale technology or government programmes.Experience producing structured impact assessments, identifying risks, dependencies and downstream business impacts.Strong knowledge of testing methodologies, including System Integration Testing (SIT), UAT, regression testing and defect management.Ability to translate business requirements into clear, structured and testable technical specifications.Strong analytical skills with experience using data to validate requirements and support solution design.Excellent stakeholder management skills, with experience facilitating workshops and engaging with both internal and external stakeholders.Ability to work effectively in fast-paced, evolving environments while managing competing priorities.Government, public sector or other highly regulated environment experience is highly desirable. Essential Skills: Full SDLC experienceRequirements EngineeringImpact AssessmentsDevelopment & Testing SupportSIT & UATStakeholder ManagementBusiness Process AnalysisData Analysis If you are an SC Cleared Senior Business Analyst with strong technical delivery experience and a background supporting complex technology programmes, we'd love to hear from you.

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Hybrid
Parliamentary & Complaints Caseworker - 6 Month Contract
London
£300 - £350 per day
Contract

Parliamentary & Complaints Caseworker - 6 Month ContractRate: Up to £350 per dayIR35: InsideLocation: Hybrid (Government office location)The Role:A leading Central Government organisation is seeking an experienced Parliamentary & Complaints Caseworker to join its Strategy, Policy & Engagement team on an initial 6-month contract.This role is responsible for managing complex casework and complaints, investigating operational issues, supporting service improvement, and providing high-quality responses to parliamentary and high-profile enquiries.You will work closely with operational teams and senior stakeholders to resolve complex issues, improve user outcomes and ensure compliance with governance and statutory requirements.Experience & RequirementsProven experience managing complex complaints, casework or high-profile operational issues.Experience investigating operational or digital service issues, gathering evidence and identifying root causes.Strong stakeholder management skills with the ability to influence and build trusted relationships across multiple teams.Experience using qualitative and quantitative data to identify trends and drive service improvements.Ability to manage complex cases through to resolution while balancing competing priorities.Excellent written communication skills with experience producing high-quality correspondence, briefings and responses for senior stakeholders.Strong understanding of governance, compliance and user-focused service delivery.Government or public sector experience is desirable.Key SkillsComplex Case ManagementComplaints HandlingParliamentary CorrespondenceInvestigationsStakeholder ManagementService ImprovementGovernanceWritten BriefingsIf you have experience managing complex casework within a regulated or public-facing environment and are looking for your next contract opportunity, please apply and we will be in touch to discuss the role further.

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Remote
DevOps Engineer - £675 per day - 4 Month Contract - SC Cleared
London
£600 - £675 per day
Contract

DevOps Engineer - £675 per day - 4 Month Contract - SC ClearedRate: £675 per dayIR35: InsideLocation: Hybrid/Remote - London, Manchester or Bristol.The Role:A leading Central Government organisation is seeking an experienced DevOps Engineer to join a high-performing platform team on an initial 4-month contract.This role will focus on building, maintaining and improving cloud infrastructure supporting complex internal government platforms. The successful candidate will be a hands-on engineer with strong experience across AWS, Infrastructure as Code, Kubernetes and CI/CD, capable of contributing immediately without requiring significant ramp-up time.Experience & Requirements:Strong hands-on experience building and supporting cloud infrastructure within AWS environments.Proven expertise with Kubernetes, containerisation technologies and orchestration platforms, including Docker, ECS and ideally EKS.Strong Infrastructure as Code experience using Terraform.Experience designing, implementing and maintaining CI/CD pipelines, ideally using GitHub Actions.Good understanding of AWS security, IAM, access controls and operational best practices.Experience supporting complex production systems and large-scale platforms.Strong communication and collaboration skills within multidisciplinary teams.Ability to write clear technical documentation, tickets and progress updates.Experience identifying and escalating risks, issues and dependencies effectively.Government or public sector experience is beneficial but not essential.Experience working on internal-facing platforms, data platforms or analytical platforms would be advantageous.Key Skills:AWSKubernetes (EKS desirable)DockerECSTerraformCI/CDGitHub ActionsIAM & Security Controls If you hold active SC Clearance and have strong AWS, Terraform and Kubernetes experience, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Head of Product - Government/Payments - £825 per day
London
£750 - £825 per day
Contract

Head of Product - Government/Payments - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

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Hybrid
Head of Product (G6) - £825 per day - Contract
London
£750 - £825 per day
Contract

Head of Product (G6) - £825 per day - ContractRate: Up to £825 per dayIR35: InsideLocation: Hybrid - London preferred (Manchester or Bristol also considered). Attendance typically 1-2 days per week, with occasional travel required.Clearance: BPSS required, SC eligible as a minimum.The Role:A leading Central Government organisation is seeking an experienced Head of Product (G6) to join its Senior Management Team on an interim basis.You will provide strategic leadership across a portfolio of nationally critical digital platforms (GOV.UK Pay, GOV.UK Notify, GOV.UK Forms and GOV.UK Emergency Alerts. Working closely with Heads of Engineering, Delivery and Design, you will help shape departmental strategy, drive product excellence, and ensure the successful delivery of services used across Government and the wider public sector.This is a high-profile leadership role overseeing product professionals, supporting services that operate at national scale and form part of the UK's critical digital infrastructure.Experience & Requirements:Proven experience operating at Head of Product, Director of Product, Product Lead, Principal Product Manager or Group Product Manager level within large, complex organisations.Strong track record leading large product functions, departments and multidisciplinary teams, including line management of senior product professionals.Experience defining and delivering product strategy, vision and roadmaps for large-scale digital platforms used by millions of users.Significant experience with platform products (B2B or B2B2C), ideally within complex technology environments.Payments experience is highly desirable, particularly within large-scale platform or transaction-based services.Exceptional senior stakeholder management skills, with experience engaging executives, ministers, directors or equivalent senior leadership groups.Demonstrable experience operating within large-scale organisations and navigating complex stakeholder environments.Strong coaching and mentoring capability, with a passion for developing product teams and raising product management standards.Collaborative leadership style with the ability to thrive within a flat, highly supportive senior management team.Government, public sector or GDS experience is advantageous, although candidates from large-scale commercial organisations will also be considered.Experience applying AI within product environments would be beneficial but is not essential.Key Attributes:Large-scale digital platform leadership.Strong stakeholder engagement and influencing skills.Collaborative leadership and people management experience.If you are an experienced product leader with a background in large-scale platforms, payments, or nationally significant digital services, please apply and we will be in touch to discuss the opportunity further.

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Remote
Automation Test Engineer - 6 Month Contract - Remote
London
£450 - £500 per day
Contract

Automation Test Engineer - 6 Month Contract - RemoteRate: Up to £500 per dayIR35: InsideDuration: 6 monthsLocation: RemoteThe Role:A leading Government Institution is seeking an experienced Test Engineer / Functional Test Analyst with strong Integration Testing experience to undertake an initial 6-month contract.This role is Inside IR35 and can be worked remotely.Essential Criteria:Proven experience as a Test Engineer or Test Analyst across multiple programmes, covering all functional test stages and test types including Integration Testing, System Testing, SIT, Exploratory Testing, and UAT.Strong communication, stakeholder management, and interpersonal skills, with the ability to present complex technical information clearly to both technical and non-technical audiences.Expert knowledge of software testing principles and methodologies, with experience working within Agile Scrum delivery environments.Hands-on experience using test management and defect tracking tools such as JIRA and Zephyr.Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and drive quality improvements.Experience testing microservices and APIs using tools such as Postman and REST Assured.Ability to work alongside Performance Test Engineers, reviewing performance test plans and interpreting performance test results and reports.Experience developing and maintaining automated test frameworks using modern programming languages such as TypeScript, Java, or Ruby.Strong experience with Playwright for automated functional, integration, and end-to-end testing.Experience with test automation tools and frameworks including Playwright, Selenium WebDriver, Cucumber BDD, JUnit/TestNG, and Maven.Experience creating and maintaining automated testing frameworks within CI/CD environments.Hands-on experience with continuous integration and deployment tools such as Jenkins, TeamCity, Travis CI, GitHub Actions, or similar platforms.Proven leadership skills with the ability to coach, mentor, and motivate team members while promoting testing best practices.Desirable SkillsExperience working on large-scale Government, Public Sector, or highly regulated programmes.Knowledge of cloud-based environments and modern DevOps practices.Experience implementing test automation strategies and quality engineering practices across delivery teams.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Research Operations Lead - £675 per day - Contract
London
£600 - £675 per day
Contract

Research Operations Lead - SC Cleared - ContractRate: £675 per dayDuration: 6 monthsLocation: Hybrid (London, Bristol or Manchester)IR35: InsideThe role:A Government organisation is seeking an experienced Research Operations Lead to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.Key responsibilities:Lead strategic improvements to Research Operations capability across multiple teamsRemove operational blockers impacting research and content deliveryImprove research processes, governance, tooling, and ways of workingOptimise participant recruitment and access to diverse user groupsSupport research governance, GDPR compliance, and proportionate assurance processesEngage with suppliers, recruitment partners, and research platformsWork closely with senior stakeholders to deliver scalable, practical solutionsCapture and share best practice to improve research delivery across the organisationSkills & Experience:Proven experience leading Research Operations within large, complex organisationsStrong understanding of user research methodologies and agile delivery environmentsExperience improving participant recruitment, research tooling, and governance processesStrong stakeholder engagement and influencing skillsExperience balancing delivery pace with governance and compliance requirementsExperience working with suppliers, agencies, and external research partnersExcellent delivery, prioritisation, and organisational skillsSC Clearance required or eligibility to obtain SC ClearanceIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

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Remote
Senior Service Designer - SC Cleared - Contract
London
£550 - £600 per day
Contract

Senior Service Designer - SC Cleared - ContractRate: £600 per dayDuration: 6 monthsLocation: RemoteIR35: InsideSecurity Clearance: SC (essential)The role:We are seeking an experienced Senior Service Designer to lead service design activities across large-scale, complex public sector programmes. Working within sensitive policy areas, you will help shape end-to-end services that balance user needs, business objectives, and strategic outcomes, while championing user-centred design principles throughout delivery.Key responsibilities:Lead service design activities across complex digital and business servicesAnalyse and map end-to-end user journeys, service ecosystems, channels and touchpointsTranslate user, business and policy needs into effective service designsDesign services for vulnerable users and those with accessibility requirementsFacilitate stakeholder engagement and drive consensus across complex environmentsAdvocate for user-centred design and GDS best practice within multidisciplinary teamsDevelop service blueprints, operating models and future-state service designsMentor and support other designers, contributing to communities of practiceSkills & Experience:Strong Senior Service Design experience within the UK public sectorProven experience working in complex, policy-driven environmentsExperience designing services for vulnerable users and accessibility-focused servicesAbility to clearly articulate service design approaches, methods and decision-makingStrong stakeholder management skills, including influencing senior and challenging stakeholdersExperience working within multidisciplinary agile delivery teamsStrong understanding of GDS standards and user-centred design principlesSC clearance essentialDesirable:Experience working on high-profile or politically sensitive servicesPrevious experience within Central Government or similar organisationsFamiliarity with service architecture, operating model design and organisational change initiativesIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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