Debt Recovery Agent - up to £32,000 + Benefits - Birmingham

Role Type:
Permanent
Salary:
£25000.00 - £32000.00 per annum + Benefits
Location:
Birmingham, West Midlands
Ref:
BBBH3516A_1741079453

Job description

Title: Debt Recovery Agent
Salary: up to £32,000 + Benefits
Location: remote start but this role will transition into an onsite role in Birmingham or the surrounding area at some point in the future
Contract: Permanent
Working hours: Monday to Friday - 9am - 5pm

An enthusiastic and energetic Debt Recovery Agent is required by an energy supplier which has extensive growth plans. The Debt Recovery Agent will take ownership of key financial and debt recovery processes and also supporting financial administration.

The role of Debt Recovery Agent requires a detail-oriented, proactive professional with a strong understanding of financial reconciliation, invoicing, and debt collection, as well as excellent communication and organisational skills.

Debt Recovery Agent - Responsibilities:

  • Bank Reconciliation: Reconcile bank accounts using Xero, ensuring accuracy and timely reporting.
  • Invoice Management: Oversee the full invoice lifecycle, including issuing, monitoring, and resolving any discrepancies.
  • Query Resolution: Handle finance-related queries from both internal teams and external stakeholders efficiently.
  • Payment Scheduling: Ensure accurate and timely scheduling of payments within the banking systems.
  • Debt Collection: Conduct customer outreach via phone to recover overdue payments and reduce outstanding balances.
  • Direct Debit Management: Oversee Direct Debit review processes, ensuring accurate tracking and processing.
  • Failed Payments & Cancellations: Monitor and manage cancelled Direct Debits and failed payments to minimise bad debt.
  • Dunning Process Oversight: Implement and manage the dunning process, ensuring adherence to company policies while maintaining positive customer relationships.
  • CCJ Administration: Administer and manage County Court Judgment (CCJ) cases, including initiation, follow-ups, and resolution.

Debt Recovery Agent - Essential Requirements:

  • Proven experience in finance and/or debt recovery
  • Strong proficiency in financial software
  • Excellent communication skills (written and verbal) to effectively manage customer and stakeholder queries.
  • Highly organised with the ability to handle multiple priorities while maintaining accuracy.

Debt Recovery Agent - Desirable Skills:

  • Energy or commodities sector
  • Experience with Xero is highly desirable
  • Knowledge of CCJ processes and debt recovery regulations
  • Any degree

We are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the Debt Recovery Agent role, please apply in the initial instance.

Debt Recovery Agent, Debt and Financial Controller, Collections Agent, Credit Controller, Financial Agent, Debt Agent, Debt Recovery Controller

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£45.00 - £49.95 per hour
Contract

Job Title: Senior Planner Rate: £49.95 per hour Inside IR35 Working hours: 37 hours per week Location: Burghfield - onsite Contract Type: 18 months + Ext Start Date: ASAP Clearance: Active DV ClearanceJob Purpose - Senior Planner To support delivery of the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). Supporting the Task Manager with business rhythms, schedule integrity, network analysis, Earned Value and communications with the programme and business teams. Key Responsibilities - Senior Planner:Creation of the Work breakdown structure, Resource loading, Project level IMS (Integrated Master Schedule), and Project-specific basis of scheduling documents.Input into the month-end process including updating schedule progress. (EV percentage complete), undertaking schedule forecasting, updating milestone status and critical path analysis, and Undertaking schedule performance review including EV variance analysis. (SPI)Providing Planning input to Investment approval and Change Control process, Risk and Opportunity process and Peer reviews.Production of Planning and EV deliverables in accordance with the appropriate procedures and guidelines.Proposing solutions and workarounds to address schedule performance issues.Ensuring understanding of responsibilities and demonstrating appropriate behaviours in line with the Company's environmental, health, safety, security, quality and ethics standards Essential Skills & Experience - Senior Planner:P6 PrimaveraAdaptableStrong stakeholder management at all levelsYou need to understand planning and have experience delivering a project utilising the following: - network logic, float paths, WBS/CBS creation, possibly EVM, resource levelling, monthly update cycle, change control, What-If, fragnets etcGood IT skills, including Excel as a mustIf you are interested in the role of Senior Planner, please apply in the immediate instance. Senior Planner, Project Planner, Senior Project Planner

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2nd/3rd Line Telecoms Engineer- £37,000+Benefits+Car Allowance
Gateshead, Tyne and Wear
£30000 - £37000 per annum + + Benefits + Car Allowance
Permanent

Job title: 2nd / 3rd Line Telecoms Engineer Salary- up to £37,000 + Benefits + Car Allowance Location: Newcastle Upon Tyne Working Hours: 8:30am - 5:00pm Working style: Hybrid Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider / Telecoms provider who are looking to bring in a 2nd / 3rd Line Telecoms Engineer. The 2nd / 3rd Line Telecoms Engineer will be the go-to person for any issues with the organisations telephony platform.The successful 2nd / 3rd Line Telecoms Engineer will be joining an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grow.Essential skills - 2nd / 3rd Line Telecoms EngineerVoIP support - Cloud and On-premProvisioning and testing of handsets on systemsNetwork traffickingSIP TrunkingPrior experience acting as an escalation point Desirable - 2nd / 3rd Line Telecoms EngineerCiscoPBX systemAvayaRelevant IT degree or certificationsThis is a great opportunity for you to progress your career and work with a rapidly growing organisation so please apply with your most up to date CV.

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Hybrid
Senior Java Developer - 12 Months - Leeds - £700 per day
Leeds, West Yorkshire
£600 - £700 per day
Contract

Senior Java Developer - 12 Months - Leeds - £700 per dayRate: £700 per dayIR35: InsideDuration: 12 monthsLocation: Leeds/HybridThe role:A leading Government Institution are seeking a Senior Java Developer, to work in an Agile, multidisciplinary team of Developers, Designers, and Analysts.This is an initial 12-month Contract, Inside IR35 and will support SC Clearance.Skills/ experience:Recent experience with Java 17 (or later).Excellent understanding of TDD and BDD.Experience with large microservice architectures.Experience of working in an Agile environment.experience in implementing APIs for internal and external use.Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment.Be involved in the wider web development community, identifying good practices we can adopt and sharing our experiences.Have an ability to communicate technical concepts to a non-technical audience.Have working knowledge of Unix-like operating systems such as Linux and/or Mac OS X.Have the ability to quickly research and learn new programming tools and techniques.Desirable:Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka.Experience of MongoDB or other document databases.Experience of building and scaling high-traffic websites.Experience of handling large data sets and scaling their handling and storage. If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Information Rights Lead (Sensitivity Review) - DV - Contract
Milton Keynes, Buckinghamshire
£400 - £460 per day
Contract

Information Rights Lead (Sensitivity Review) - DV Cleared - ContractIR35: OutsideDuration: 6 months (extendable)Location: Hybrid / 3 days per week in Milton KeynesRate: £460 per dayThe role:A leading Government Institution are seeking an SME and Lead Advisor, on all aspects of contemporary data including the handling of Freedom of Information (FOI), GDPR/Data Protection Act, and Information Commissioner's Office complaints.This is an initial 6-month Contract, Outside IR35. DV Clearance will be supported.Experience Requirements:Exceptional knowledge of information rights legislation (FOIA. DPA/GDPR).Practitioner certificate in data protection and Information rightsExtensive experience in data privacy laws and regulationsExceptional stakeholder management and communications skillsThe ability to interpret and apply official guidance and case law to inform decisions on cases.Desirable:Central Government experience.Ability to work in a demanding environment and adapt to changing priorities.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Senior Data Engineer - £700/day Inside - 4 Months + Ext
London
£550.00 - £700.00 per day
Contract

Role: Senior Data Engineer Rate: £700 per day inside IR35 Duration: 4 months + Ext Location: National - London travel required (hybrid) Clearance: Active SC clearance requiredAre you a Senior Data Engineer with experience in modern, cloud-native data platforms and a drive to shape performance-led digital delivery? We are hiring on behalf of a central government programme undergoing a transformative journey to enhance data-driven decision-making at scale.The Opportunity - Senior Data Engineer The Senior Data Engineer will join a multi-disciplinary team working to redefine how performance is measured and managed across a large, national directorate. The team has already delivered an MVP dashboard using Amazon QuickSight, now in active use and is moving into an exciting rebuild phase with a fully automated, code-first approach.This is more than a dashboard project - it's a strategic initiative to improve organisational health, leadership alignment, and delivery effectiveness through better data foundations. The Senior Data Engineer play a key role in transforming manual pipelines into scalable, automated solutions within a modern analytics platform, while embedding AI-native tools and working in lean, product-focused ways.Key Responsibilities - Senior Data EngineerRebuild and optimise existing data pipelines, reducing manual effort and improving reliabilityLead on structuring data to align with performance, delivery, and leadership metricsWork with cloud-native tooling (AWS, dbt, Airflow) to build scalable data infrastructureCollaborate with digital, performance, and portfolio teams to drive cross-functional deliveryChampion data quality, completeness, and usability at every stage of the data lifecycleSupport experimentation with AI tools such as GitHub Copilot and ChatGPT to enhance deliverySkills & Experience - Senior Data EngineerStrong hands-on experience building and maintaining automated data pipelinesAdvanced proficiency in Python and SQLExperience with dbt and strong understanding of data modelling (e.g., star schema)Proficient with orchestration tools such as AirflowComfortable working with AWS services (Glue, S3, etc.) or similar cloud platformsExperience with Git, GitHub Actions and CI/CD workflowsConfident engaging stakeholders to shape technical solutions around real-world needsComfortable iterating based on user feedback and operating in agile, product-oriented teamsOpen to using AI tooling and agile delivery methodologies to enhance engineering outcomesThis is a unique chance to contribute to a high-impact public sector transformation, where your work will directly influence strategic leadership and operational performance. If you thrive in environments where data is central to decision-making and innovation is encouraged, we'd love to hear from you. Apply now to discuss this role in more detail.

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ServiceNow Developer - 12 months - £700 per day - SC Cleared
London
£650 - £700 per day
Contract

ServiceNow Developer - 12 months - £700 per day - SC ClearedRate: £700 per dayLocation: Remote/London (2 days per week)Duration: 12 monthsThe role:A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions.Technical SkillsProficiency in JavaScript: Core scripting language used in ServiceNow.Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB.ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions.REST/SOAP API Integration: Building and consuming APIs for third-party integrations.ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor.Service Portal Development: Custom widgets, pages, and themes.Data Management: Import Sets, Transform Maps, and Data Policies.Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years).Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps.Project lifecycle involvement: From requirements gathering to deployment and support.Working with stakeholders to translate business needs into technical solutions. If you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.

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Remote
Software Developer - up to £650/day Inside IR35 - Remote
Westminster, London
£500.00 - £650.00 per day
Contract

Role: Software Developer Contract Length: 6 months ext tbc Location: remote with occasional office visits when needed ad hoc (London) Rate: £650 per day inside (umbrella) Security Clearance: SC ClearedRole Overview - Software Developer: A central government agency is seeking a skilled Software Developer to support the development of an in-house platform as part of its digital transformation journey. The Software Developer will work within a small, agile team to build and enhance applications using Microsoft Power Platform technologies.Key Responsibilities - Software Developer:Develop and maintain Canvas and Power Apps applications.Collaborate with stakeholders to gather requirements and translate them into technical solutions.Participate in Agile ceremonies and contribute to iterative delivery.Ensure solutions align with GDS (Government Digital Service) standards.Support the integration of applications with existing systems and data sources.Maintain documentation and contribute to knowledge sharing within the team.Essential Skills & Experience - Software Developer:Proven experience in developing Canvas and Power Apps.Strong coding skills within the Microsoft Power Platform ecosystem.Familiarity with Agile methodologies and GDS delivery approaches.Ability to work independently and collaboratively in a remote team environment.Excellent communication and problem-solving skills.Desirable Skills - Software Developer:Experience with Power Automate, Dataverse, and other Microsoft 365 tools.Understanding of secure coding practices and data protection principles.Previous experience in public sector or government projects.If you are interested, please apply in the immediate instance. Software Developer, Software Engineer, Canvas, Power Apps, Power Automate, Power Platform

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Junior Project Manager - up to £32,000 + Benefits - Newcastle
Gateshead, Tyne and Wear
£30000 - £32000 per annum + + Benefits
Permanent

Job title: Junior Project Manager Salary: £30,000 - £32,000 + Benefits Location: Newcastle Upon Tyne Working Hours: 8:30am - 5:00pm Working style: Hybrid Start date: ASAPWe are currently working with a rapidly growing Managed Service Provider / Telecoms provider who are looking to bring in a Junior Project Manager. The Junior Project Manager will be joining a highly supportive organisation that is happy to sponsor certifications such as PRINCE2, Agile or other technical qualifications. The successful Junior Project Manager does not need prior project management experience, as long as they possess strong knowledge and understanding of the telecoms sector and be highly process-driven. The Junior Project Manager will be involved in the end-to-end delivery of Telecoms projects, engage with internal and external stakeholders, carry out procurement, risk management, resource management and quality assurance tasks. Essential skills - Junior Project Manager:A strong desire to pursue a career in Project ManagementExcellent communication skillsProcess drivenPrevious stakeholder and customer engagementAttention to detail Desirable - Junior Project Manager:Proficient in Microsoft Office, Teams, Outlook, Word, ExcelProject management tools such as Microsoft Project, Asana or TrelloAny relevant qualifications If you are interested in this is a great opportunity for where you will have the chance to progress your career and gain an abundance of project experience then please apply with your most up to date CV.

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