IT Service Desk Analyst - up to £285/day Inside IR35 - Hybrid

Role Type:
Contract
Salary:
£190.00 - £285.00 per day
Location:
City of London, London
Ref:
BBBH3509A_1739816405

Job description

Job title: IT Service Desk Analyst
Location: Hybrid based in The City of London
Contract Duration: 3 months + Ext
Day rate: up to £285/day inside IR35
Working requirements: midweek, weekends, early & late hour shifts

We are currently working with a Law firm who are looking to bring in an IT Service Desk Analyst to support their Lawyers, Paralegals, PAs etc. They are bringing someone in initially on 3 month contract but there is potential for extensions beyond this point. The IT Service Desk Analyst needs to be passionate, keen to learn and has previous experience supporting a Law firm.

The IT Service Desk Analyst will be required to troubleshoot laptop and hardware issues as well as applications such as Word, Excel, PowerPoint, Teams and SharePoint. In addition to this you will be working with Active Directory and Exchange supporting with email issues and adding users to distribution lists, locking accounts and managing documents. As the IT Service Desk Analyst, you will also be working on wide array of legal applications such as iManage, CompareDocs, CMS, FileSite, BigHand and Intapp.

Essential skills - IT Service Desk Analyst:

  • Office 365 - Word, Excel, PowerPoint, Exchange/ Outlook, SharePoint, Teams
  • Customer Service experience
  • Active Directory experience
  • Previous experience working for a professional services environment
  • Strong communication skill
  • Passion for IT
  • Dynamic thinker
  • Fast learner
  • Windows 10 experience

Desirable skills - IT Service Desk Analyst:

  • Networking experience
  • Experience using ServiceNow
  • Experience escalating tickets
  • Experience with Intune
  • Experience with Azure
  • AirWatch experience
  • Symantec Enterprise Vault experience
  • Hardware support including PCs, Surface Pro, Screens, Monitors, Printers
  • ITIL certification

If you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

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AED 30000 - AED 35000 per month
Permanent

We have partnered with a leading FinTech organisation that is expanding its technology team in the UAE. They are seeking a Software Engineer with strong Java expertise to contribute to the design and development of secure, scalable financial platforms. About the roleDevelop and maintain enterprise-grade financial applications using JavaCollaborate with cross-functional teams on product design, architecture, and integrationImplement best practices for coding, testing, and deployment within financial servicesWork on high-availability systems that process real-time transactions About you5-6 years of professional software engineering experienceProficiency in Java (Spring Boot, Microservices)Exposure to financial services or fintech environments preferredStrong understanding of databases, API development, and secure coding practicesExcellent problem-solving and communication skills

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