CISO

Our client, a leading firm in the FMCG industry is seeking a seasoned IT Security and Risk Management Specialist to join their team. This pivotal role is responsible for overseeing risk management, compliance, security operations, and fostering collaboration across the organization.The role:Manage and execute comprehensive risk management strategies, ensuring adherence to compliance and security protocols.Conduct regular threat, risk, and vulnerability assessments, benchmark technologies against cybersecurity standards, prioritize IT security risks, and implement effective mitigation strategies. Maintain and update the organization's risk register.Stay abreast of evolving IT security regulations and standards, such as PCI-DSS, ITRM, and IM8. Develop, enforce, and oversee security policies and procedures, report compliance status to stakeholders, and spearhead initiatives to maintain security adherence.Monitor security logs for anomalies, address data loss incidents, investigate security breaches, engage in response drills, and assist in the deployment of security tools.Partner with various departments to improve security awareness and practices, provide training and guidance on security policies, collaborate with external auditors and regulators, and generate regular management reports on IT security.About you:Bachelor's degree in Cybersecurity, Information Technology, or a related field, or equivalent professional experience.3-5 years of experience in IT security, risk management, and compliance.Deep understanding of security principles, frameworks, and methodologies.Familiarity with key regulations and standards.Proficiency with security tools such as vulnerability scanners, SIEM systems, and IDS/IPS.Certifications such as CISA, CISM, or CISSP are highly desirable.Knowledge of programming languages including PHP, C++, and Java is a plus.Exceptional analytical and problem-solving skills, with strong communication and interpersonal abilities.Self-motivated, detail-oriented, and capable of working independently or as part of a team.

Our client, an innovative Property & Real Estate start-up, has been making significant strides across the GCC region since its inception in 2019. With a diverse portfolio that includes multiple hospitality and F&B venues across the GCC, they are poised for further expansion in the Real Estate & Property sector. As part of their ambitious growth strategy, they are seeking their first Group Finance Manager to join their dynamic team.The role: The Group Finance Manager will be instrumental in overseeing and guiding the finance team to ensure accurate and timely financial reporting, effective group consolidation, and operational excellence. This role will also involve setting up and refining finance processes for new markets within the GCC.Leadership & Management: Lead and mentor the Finance team to guarantee smooth daily operations, timely financial closures, and precise financial and management reporting.Group Consolidation: Oversee the group consolidation process and prepare consolidated financial statements in line with local regulation. Evaluate the financial impact of business combinations.Compliance & Standards: Ensure adherence to accounting standards, regulatory requirements, and Group accounting policies in all accounting matters.Process Enhancement: Develop and implement effective policies, procedures, and financial controls to boost efficiency and operational effectiveness within the Group.Stakeholder Coordination: Liaise with bankers, auditors, tax agencies, company secretaries, and other relevant financial and government institutions on financial and statutory matters.Tax Management: Oversee all tax-related matters (direct and indirect) for the Group. Support ongoing Transfer Pricing studies and ensure compliance with current tax regulations through regular internal reviews.Cash Flow Management: Monitor working capital and cash balances, manage cash flow projections, and optimize cash balances and financing for working capital.Corporate Agreements: Assist in the preparation of corporate-related agreements and evaluate group and tax structures, including the implications of new acquisitions or disposals.Tax Assessment: Conduct bi-annual assessments of the Group's tax implications and exposure across various industries, as needed.About you:Qualifications: Degree in Accounting, ACCA, or a related field.Experience: 3-5 years of relevant experience in the real estate industry, with a minimum of 3-5 years in external audit. Proven experience in preparing group consolidated financial statements and working with overseas entities/subsidiaries.Technical Skills: Proficient in MS Excel and familiarity with accounting software such as Oracle NetSuite is advantageous.Attributes: Detail-oriented, highly meticulous, with strong problem-solving and analytical skills. Excellent interpersonal and communication abilities.Work Style: A team player who is disciplined, attentive, committed, and capable of working independently.

Role: Data AnalystLocation: Surbiton - HybridSalary: £45,000 to £55,000 + BenefitsAn organisation based in Surbiton are looking transform their Data Division and currently have a fantastic opportunity for a Data Analyst. The Data Analyst will be comfortable working independently and have the opportunity to present and contribute new ideas to all departments of the business.Essential Skills for the Data Analyst:Comfortable writing SQL queries and linking them to Reporting systemsExperience making data visualisation dashboards with ideally Power BI however open to experience with Tableau, SSRS etc.Practical experience with DAXGreat communication skillsAbility to interact with both technical and non-technical usersBe able to present clear and logical data across multiple departmentsThis company are looking for an Data Analyst who has a strong base of knowledge and is looking to join a supportive team however prepared to work independently. They will work with a variety of Data types and have the chance to get involved with project work such as managing and developing an Azure Data Lake and working with Data Warehouses. There are various ways for the Data Analyst to build on their current skill set with plenty of opportunities for progression into Senior Data positions.Desirable Skills for theData Analyst:Experience working with Data in AzurePrior experience of working with Data WarehousesExperience in Mining Extracting and Manipulating dataUnderstanding of the Data Lifecyle (Ingestion, Transformation and Consumption)Experience with Data Formats i.e. PythonAny related QualificationsIf you are interested in this great opportunity to join organisation who place employee satisfaction and development over profit, then please apply for this SQL Data Analyst with a copy of your latest CV and we will be in touch.SQL / SQL Server / SSIS / SSIS Packages / Data marts / Datawarehouse / Data Transformation/ Excel / Outlook / SQL Developer / ETL / Problem Solving / Data Analyst / Data Developer / SQL Data Analyst / Azure / Tableau / Power BI / Python / SSRS / Excel / Dax

Role: Senior Strategic Improvement and Transformation LeadLocation: Bedford/Cambridgeshire - hybridRate: £244.96 per day - Inside IR35Duration: 6 months with high possibilities for extensionStart Date: As soon as possibleWorking hours: 37.5 hours per weekSupporting the Assistant Director of Improvement and Transformation, this role provides advanced specialist redesign expertise for large-scale and key strategic transformation programs. The post holder will lead a team of professionals to design and implement targeted improvement initiatives, fostering continuous improvement and ensuring measurable positive impacts on patient outcomes and organisational effectiveness.Key Responsibilities:Leadership of Large-Scale Transformation Programs:Design strategic transformation plans and blueprints.Apply methodologies for complex challenges and lead workshops.Implement and manage large-scale transformation programs.Collaborate with stakeholders and produce updates for senior forums.Analyse complex data and communicate sensitive information.Team Leadership and Work Portfolio:Provide assurance on performance and progress.Lead and inspire a team of professionals.Oversee the team's portfolio with a focus on co-production and impact measurement.Implement strategies for team development and foster innovation.Specialist Expertise and Advancement:Act as the lead expert on redesign and improvement science.Incorporate healthcare improvement advancements.Enhance improvement approaches for impactful results.Communication and Budgetary Responsibility:Develop networks and partnerships for transformation programs.Present updates and reports to senior/executive groups.Oversee budgets and ensure effective resource use.Guide cost improvement initiatives and manage the team. If you are interested in the Senior Strategic Improvement and Transformation Lead contract and feel as if your experience matches up well, then please apply with your most up to date CV.

Role: Improvement and Transformation Lead Location: Bedford/Cambridgeshire - hybrid Rate: £204.14 per day - Inside IR35 Duration: 6 months with high possibilities for extension Start Date: As soon as possible Working hours: 37.5 hours per weekThe Improvement and Transformation Lead will provide senior leadership and expertise in identifying and implementing improvement and transformation opportunities across clinical and non-clinical functions. This role supports senior leaders in developing ambitious transformation plans that drive innovation, optimize digital technologies, and align with local system priorities and national directives. The Improvement and Transformation Lead will also participate in system transformation forums and projects, fostering collaborative improvement opportunities and ensuring the consistent use of the Trust's continuous improvement methodologies.Key Responsibilities for the Improvement and Transformation Lead:Lead the identification, assignment, and effective delivery of improvement support, including complex problem-solving, facilitating workshops, coaching in continuous improvement, and providing intensive support.Ensure consistent use of improvement tools and methodologies such as lean, six sigma, and theory of constraints, alongside various delivery methodologies like agile and waterfall.Develop long-term strategic plans to build the Trust's capability for continuous improvement, including consultancy, training, and coaching.Lead transformation programs across specified services/areas to achieve improvements in patient care, outcomes, efficiency, and performance, and respond to strategic care pathway developments and commissioning requirements.Create improvement/transformation blueprints, conduct gap analyses, plan change programs, and allocate resources across projects.Establish robust governance arrangements to track benefits, progress, risks, issues, and interdependencies.Develop stakeholder engagement plans to ensure co-production partnership working in improvement initiatives.Deliver effective reporting mechanisms, providing updates to senior forums and boards as required.Provide senior leadership in the Improvement and Transformation team, including direction, supervision, and coaching for colleagues.If you are interested in the Improvement and Transformation Lead contract and feel as if your experience matches up well, then please apply with your most up to date CV.

Operations Analyst - SC Cleared - ContractRate: Up to £400 per dayIR35: InsideLocation: LondonThe role:A leading Central Government institution is seeking Operations Analysts, to undertake contract engagements in a high-profile, cutting-edge IT Operations Centre that conducts real-time monitoring of the core technology, infrastructure, applications and services.This is a 24/7 operations centre, and your role will be key in ensuring services are effectively monitored, incidents are addressed, and services are restored within agreed service level agreements.Essential Skills & Responsibilities:Monitoring of National Computing Service and responding to service impacting alerts,Monitoring of ServiceNow queue and processing of INC's and Password requests to customersRunning of weekly and monthly batch work for Policing Agencies, Processing of ad hoc Batch workRe-setting of passwords for customersMonitoring of critical network alerts and ensuring encrypted data is successfully transmitted.Liaising with Incident Management, Service Desk, and technical teamsSupporting incident and problem resolution activities, regularly engaging with teams to ensure service performance, availability and security is maintained in line with agreed SLAsUnderstanding and / or experience of ITIL Service ManagementIf you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.

- Power BI Developer Contract-1 Day a week in London-12 Months-£500 - £550 per day-Outside IR35A Power BI Developer is required to join an industry leading client of ours. We are looking for someone with good previous experience in within the Insurance industry and the ability the thrive in a fast-paced environment.This role will require a strong understanding of Power BI, SQL and technical skills, as well as strong communication skills, so that you are able to mine internal data alongside stakeholder feedback and ultimately visualise data in a digestible and relevant format, to provide insight into the business.Skillset needed:Experience working with Power BI premium for 3+ yearsExisting role of working closely with the Data Visualisation Tools (SSRS, Power BI)Strong analytical SQL skills with proven business experienceExisting experience of developing DAX Power BI calculations for measures and columnsExperience working with Azure SQL DatabasesBusiness IT literate, with an understanding of typical data systems and flowsAn ability to interpret, and draw conclusions from, numeric dataGood communication skills and ability to explain complex concepts to business and technical staff Please apply with you most up to date CV if you are interested.

Our client is an exciting FinTech startup in Dubai who are growing their Engineering team to hire an additional Backend Engineer to join the team. They have an office in Dubai and Abu Dhabi, but this can also be a fully remote role also.This client is only looking for candidates that come from a product-based company. The role:This role requires fleshing out APIs, data flows/pipelines, integrating with 3rd party services, and writing application/domain logic to create new features and extend existing ones, all while maintaining a clean code architecture that is readable, maintainable and bug-free. About you:2 - 4 years experience working as a Backend Engineer in a scalable environmentStrong experience in Python or Golang, from a product focused companyPostgreSQL and MongoDB experienceGreat English communication skillsExperienced in backend architecture patterns including understanding of databases, APIs, and security practicesUnderstanding of micro-services, domain-driven architecture, clean architecture, and event sourcing is a strong plus

Job title: Service Desk AnalystSalary: up to £31,453Working hours: 8:30am - 5:30pmLocation: Cardiff - Required to travel to London, Belfast and Edinburgh a couple times a year. This will be expensed. Working style: Hybrid 2 days in the office but you will need to be flexible around this depending on business demands.Closing date: 18th July Potential interview date: 24th July We are working with an organisation who have a mission to foster public trust in the democratic process and uphold its integrity. They ensure the delivery of free and fair governmental selection process, focusing on public needs and adapting to changes to keep every vote secure and accessible. They oversee political finance by increasing transparency, ensuring compliance and addressing violations proactively. Furthermore, they leverage their expertise to propose and advocate for improvements in our democracy, aiming to enhance fairness, transparency and efficiency. We are supporting them in their search for a Service Desk Analyst who will have the chance to get involved in projects and troubleshoot a variety of issues for users. The Service Desk Analyst will gain an abundance of training to expand their skillset. The successful Service Desk Analyst will have previous Service Desk experience, clear communication skills and a passion to improve their technical skills. Essential skills - Service Desk Analyst:Excellent customer service skillsEntra ID - User administrationPrinter supportTroubleshooting any conference call platformExchange - Create mailboxes and shared mailboxesWindows 10/11 knowledgeHardware supportProvided remote supportOffice 365 - user administrationPersonality - Desire to learn, team player, flexibility around roles / responsibilities, ability to work independently and under pressureDesirable skills - Service Desk Analyst:IntuneDynamics 365SharePointMobile phone supportAny IT certifications If you are interested in this position and want to join an organisation who will invest into your training, please apply in the immediate instance.

Our client, a leading firm in the FMCG industry is seeking a seasoned IT Security and Risk Management Specialist to join their team. This pivotal role is responsible for overseeing risk management, compliance, security operations, and fostering collaboration across the organization.The role:Manage and execute comprehensive risk management strategies, ensuring adherence to compliance and security protocols.Conduct regular threat, risk, and vulnerability assessments, benchmark technologies against cybersecurity standards, prioritize IT security risks, and implement effective mitigation strategies. Maintain and update the organization's risk register.Stay abreast of evolving IT security regulations and standards, such as PCI-DSS, ITRM, and IM8. Develop, enforce, and oversee security policies and procedures, report compliance status to stakeholders, and spearhead initiatives to maintain security adherence.Monitor security logs for anomalies, address data loss incidents, investigate security breaches, engage in response drills, and assist in the deployment of security tools.Partner with various departments to improve security awareness and practices, provide training and guidance on security policies, collaborate with external auditors and regulators, and generate regular management reports on IT security.About you:Bachelor's degree in Cybersecurity, Information Technology, or a related field, or equivalent professional experience.3-5 years of experience in IT security, risk management, and compliance.Deep understanding of security principles, frameworks, and methodologies.Familiarity with key regulations and standards.Proficiency with security tools such as vulnerability scanners, SIEM systems, and IDS/IPS.Certifications such as CISA, CISM, or CISSP are highly desirable.Knowledge of programming languages including PHP, C++, and Java is a plus.Exceptional analytical and problem-solving skills, with strong communication and interpersonal abilities.Self-motivated, detail-oriented, and capable of working independently or as part of a team.

Our client, an innovative Property & Real Estate start-up, has been making significant strides across the GCC region since its inception in 2019. With a diverse portfolio that includes multiple hospitality and F&B venues across the GCC, they are poised for further expansion in the Real Estate & Property sector. As part of their ambitious growth strategy, they are seeking their first Group Finance Manager to join their dynamic team.The role: The Group Finance Manager will be instrumental in overseeing and guiding the finance team to ensure accurate and timely financial reporting, effective group consolidation, and operational excellence. This role will also involve setting up and refining finance processes for new markets within the GCC.Leadership & Management: Lead and mentor the Finance team to guarantee smooth daily operations, timely financial closures, and precise financial and management reporting.Group Consolidation: Oversee the group consolidation process and prepare consolidated financial statements in line with local regulation. Evaluate the financial impact of business combinations.Compliance & Standards: Ensure adherence to accounting standards, regulatory requirements, and Group accounting policies in all accounting matters.Process Enhancement: Develop and implement effective policies, procedures, and financial controls to boost efficiency and operational effectiveness within the Group.Stakeholder Coordination: Liaise with bankers, auditors, tax agencies, company secretaries, and other relevant financial and government institutions on financial and statutory matters.Tax Management: Oversee all tax-related matters (direct and indirect) for the Group. Support ongoing Transfer Pricing studies and ensure compliance with current tax regulations through regular internal reviews.Cash Flow Management: Monitor working capital and cash balances, manage cash flow projections, and optimize cash balances and financing for working capital.Corporate Agreements: Assist in the preparation of corporate-related agreements and evaluate group and tax structures, including the implications of new acquisitions or disposals.Tax Assessment: Conduct bi-annual assessments of the Group's tax implications and exposure across various industries, as needed.About you:Qualifications: Degree in Accounting, ACCA, or a related field.Experience: 3-5 years of relevant experience in the real estate industry, with a minimum of 3-5 years in external audit. Proven experience in preparing group consolidated financial statements and working with overseas entities/subsidiaries.Technical Skills: Proficient in MS Excel and familiarity with accounting software such as Oracle NetSuite is advantageous.Attributes: Detail-oriented, highly meticulous, with strong problem-solving and analytical skills. Excellent interpersonal and communication abilities.Work Style: A team player who is disciplined, attentive, committed, and capable of working independently.

Role: Data AnalystLocation: Surbiton - HybridSalary: £45,000 to £55,000 + BenefitsAn organisation based in Surbiton are looking transform their Data Division and currently have a fantastic opportunity for a Data Analyst. The Data Analyst will be comfortable working independently and have the opportunity to present and contribute new ideas to all departments of the business.Essential Skills for the Data Analyst:Comfortable writing SQL queries and linking them to Reporting systemsExperience making data visualisation dashboards with ideally Power BI however open to experience with Tableau, SSRS etc.Practical experience with DAXGreat communication skillsAbility to interact with both technical and non-technical usersBe able to present clear and logical data across multiple departmentsThis company are looking for an Data Analyst who has a strong base of knowledge and is looking to join a supportive team however prepared to work independently. They will work with a variety of Data types and have the chance to get involved with project work such as managing and developing an Azure Data Lake and working with Data Warehouses. There are various ways for the Data Analyst to build on their current skill set with plenty of opportunities for progression into Senior Data positions.Desirable Skills for theData Analyst:Experience working with Data in AzurePrior experience of working with Data WarehousesExperience in Mining Extracting and Manipulating dataUnderstanding of the Data Lifecyle (Ingestion, Transformation and Consumption)Experience with Data Formats i.e. PythonAny related QualificationsIf you are interested in this great opportunity to join organisation who place employee satisfaction and development over profit, then please apply for this SQL Data Analyst with a copy of your latest CV and we will be in touch.SQL / SQL Server / SSIS / SSIS Packages / Data marts / Datawarehouse / Data Transformation/ Excel / Outlook / SQL Developer / ETL / Problem Solving / Data Analyst / Data Developer / SQL Data Analyst / Azure / Tableau / Power BI / Python / SSRS / Excel / Dax

Role: Senior Strategic Improvement and Transformation LeadLocation: Bedford/Cambridgeshire - hybridRate: £244.96 per day - Inside IR35Duration: 6 months with high possibilities for extensionStart Date: As soon as possibleWorking hours: 37.5 hours per weekSupporting the Assistant Director of Improvement and Transformation, this role provides advanced specialist redesign expertise for large-scale and key strategic transformation programs. The post holder will lead a team of professionals to design and implement targeted improvement initiatives, fostering continuous improvement and ensuring measurable positive impacts on patient outcomes and organisational effectiveness.Key Responsibilities:Leadership of Large-Scale Transformation Programs:Design strategic transformation plans and blueprints.Apply methodologies for complex challenges and lead workshops.Implement and manage large-scale transformation programs.Collaborate with stakeholders and produce updates for senior forums.Analyse complex data and communicate sensitive information.Team Leadership and Work Portfolio:Provide assurance on performance and progress.Lead and inspire a team of professionals.Oversee the team's portfolio with a focus on co-production and impact measurement.Implement strategies for team development and foster innovation.Specialist Expertise and Advancement:Act as the lead expert on redesign and improvement science.Incorporate healthcare improvement advancements.Enhance improvement approaches for impactful results.Communication and Budgetary Responsibility:Develop networks and partnerships for transformation programs.Present updates and reports to senior/executive groups.Oversee budgets and ensure effective resource use.Guide cost improvement initiatives and manage the team. If you are interested in the Senior Strategic Improvement and Transformation Lead contract and feel as if your experience matches up well, then please apply with your most up to date CV.

Role: Improvement and Transformation Lead Location: Bedford/Cambridgeshire - hybrid Rate: £204.14 per day - Inside IR35 Duration: 6 months with high possibilities for extension Start Date: As soon as possible Working hours: 37.5 hours per weekThe Improvement and Transformation Lead will provide senior leadership and expertise in identifying and implementing improvement and transformation opportunities across clinical and non-clinical functions. This role supports senior leaders in developing ambitious transformation plans that drive innovation, optimize digital technologies, and align with local system priorities and national directives. The Improvement and Transformation Lead will also participate in system transformation forums and projects, fostering collaborative improvement opportunities and ensuring the consistent use of the Trust's continuous improvement methodologies.Key Responsibilities for the Improvement and Transformation Lead:Lead the identification, assignment, and effective delivery of improvement support, including complex problem-solving, facilitating workshops, coaching in continuous improvement, and providing intensive support.Ensure consistent use of improvement tools and methodologies such as lean, six sigma, and theory of constraints, alongside various delivery methodologies like agile and waterfall.Develop long-term strategic plans to build the Trust's capability for continuous improvement, including consultancy, training, and coaching.Lead transformation programs across specified services/areas to achieve improvements in patient care, outcomes, efficiency, and performance, and respond to strategic care pathway developments and commissioning requirements.Create improvement/transformation blueprints, conduct gap analyses, plan change programs, and allocate resources across projects.Establish robust governance arrangements to track benefits, progress, risks, issues, and interdependencies.Develop stakeholder engagement plans to ensure co-production partnership working in improvement initiatives.Deliver effective reporting mechanisms, providing updates to senior forums and boards as required.Provide senior leadership in the Improvement and Transformation team, including direction, supervision, and coaching for colleagues.If you are interested in the Improvement and Transformation Lead contract and feel as if your experience matches up well, then please apply with your most up to date CV.

Operations Analyst - SC Cleared - ContractRate: Up to £400 per dayIR35: InsideLocation: LondonThe role:A leading Central Government institution is seeking Operations Analysts, to undertake contract engagements in a high-profile, cutting-edge IT Operations Centre that conducts real-time monitoring of the core technology, infrastructure, applications and services.This is a 24/7 operations centre, and your role will be key in ensuring services are effectively monitored, incidents are addressed, and services are restored within agreed service level agreements.Essential Skills & Responsibilities:Monitoring of National Computing Service and responding to service impacting alerts,Monitoring of ServiceNow queue and processing of INC's and Password requests to customersRunning of weekly and monthly batch work for Policing Agencies, Processing of ad hoc Batch workRe-setting of passwords for customersMonitoring of critical network alerts and ensuring encrypted data is successfully transmitted.Liaising with Incident Management, Service Desk, and technical teamsSupporting incident and problem resolution activities, regularly engaging with teams to ensure service performance, availability and security is maintained in line with agreed SLAsUnderstanding and / or experience of ITIL Service ManagementIf you are available and interested, please apply in the first instance and you will be contacted to discuss the positions further.

- Power BI Developer Contract-1 Day a week in London-12 Months-£500 - £550 per day-Outside IR35A Power BI Developer is required to join an industry leading client of ours. We are looking for someone with good previous experience in within the Insurance industry and the ability the thrive in a fast-paced environment.This role will require a strong understanding of Power BI, SQL and technical skills, as well as strong communication skills, so that you are able to mine internal data alongside stakeholder feedback and ultimately visualise data in a digestible and relevant format, to provide insight into the business.Skillset needed:Experience working with Power BI premium for 3+ yearsExisting role of working closely with the Data Visualisation Tools (SSRS, Power BI)Strong analytical SQL skills with proven business experienceExisting experience of developing DAX Power BI calculations for measures and columnsExperience working with Azure SQL DatabasesBusiness IT literate, with an understanding of typical data systems and flowsAn ability to interpret, and draw conclusions from, numeric dataGood communication skills and ability to explain complex concepts to business and technical staff Please apply with you most up to date CV if you are interested.

Our client is an exciting FinTech startup in Dubai who are growing their Engineering team to hire an additional Backend Engineer to join the team. They have an office in Dubai and Abu Dhabi, but this can also be a fully remote role also.This client is only looking for candidates that come from a product-based company. The role:This role requires fleshing out APIs, data flows/pipelines, integrating with 3rd party services, and writing application/domain logic to create new features and extend existing ones, all while maintaining a clean code architecture that is readable, maintainable and bug-free. About you:2 - 4 years experience working as a Backend Engineer in a scalable environmentStrong experience in Python or Golang, from a product focused companyPostgreSQL and MongoDB experienceGreat English communication skillsExperienced in backend architecture patterns including understanding of databases, APIs, and security practicesUnderstanding of micro-services, domain-driven architecture, clean architecture, and event sourcing is a strong plus

Job title: Service Desk AnalystSalary: up to £31,453Working hours: 8:30am - 5:30pmLocation: Cardiff - Required to travel to London, Belfast and Edinburgh a couple times a year. This will be expensed. Working style: Hybrid 2 days in the office but you will need to be flexible around this depending on business demands.Closing date: 18th July Potential interview date: 24th July We are working with an organisation who have a mission to foster public trust in the democratic process and uphold its integrity. They ensure the delivery of free and fair governmental selection process, focusing on public needs and adapting to changes to keep every vote secure and accessible. They oversee political finance by increasing transparency, ensuring compliance and addressing violations proactively. Furthermore, they leverage their expertise to propose and advocate for improvements in our democracy, aiming to enhance fairness, transparency and efficiency. We are supporting them in their search for a Service Desk Analyst who will have the chance to get involved in projects and troubleshoot a variety of issues for users. The Service Desk Analyst will gain an abundance of training to expand their skillset. The successful Service Desk Analyst will have previous Service Desk experience, clear communication skills and a passion to improve their technical skills. Essential skills - Service Desk Analyst:Excellent customer service skillsEntra ID - User administrationPrinter supportTroubleshooting any conference call platformExchange - Create mailboxes and shared mailboxesWindows 10/11 knowledgeHardware supportProvided remote supportOffice 365 - user administrationPersonality - Desire to learn, team player, flexibility around roles / responsibilities, ability to work independently and under pressureDesirable skills - Service Desk Analyst:IntuneDynamics 365SharePointMobile phone supportAny IT certifications If you are interested in this position and want to join an organisation who will invest into your training, please apply in the immediate instance.