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Be it the formation of a proficient workforce for a new venture, the acquisition of adept contractors for a specific endeavour, or the solicitation of guidance for refining your recruitment strategy - our proficiency and expertise can make it happen.

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Latest jobs

Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Hybrid
Senior Software Engineer - £47,000 - £52,000 - London/Hybrid
West End, London
£47000 - £52000 per annum + +Benefits
Permanent

Job Title: Senior Software EngineerLocation: 1 day a week in West LondonSalary: up to £52,000 + Benefits (dependent on experience)Senior Software Engineer *London / Hybrid WfH* to £52kA British institution currently seeking a Senior Software Engineer to work across five cross-functional product teams, consisting of developers, UX, designers, content authors and product managers and to hit the ground running on a combination of BAU & Project work. The Senior Software Engineer role also has excellent progression routes into managerial roles and gives you the opportunity to make impacts across the whole institution. Requirements for the Senior Software Engineer: Experience with React - (Next.js is a strong desirable)Experience dealing with a large portfolio of workPrior experience with Unit TestingExperience and willingness to coach and mentor other engineersExperience providing oversight on technical delivery, overseeing developers with different specialisms and varying levels of experienceKnowledge and experience of delivering software solutions, covering design, prototyping, implementation, testing and ongoing supportExcellent Communication and Interpersonal skills The Senior Software Engineer also offers a whole array of benefits ranging from 27.5 days annual leave to a very generous pension scheme.If you are interested in applying for the Senior Software Engineer role then please reply with a copy of your most up to date CV and we will be in touch. Software Engineer / Software Engineer / TDD / Test-driven development / .NET / React / React JS / JS / JavaScript / Node / Node JS / TypeScript / AWS / Terraform / Docker / Developer / Software Developer / Fullstack Developer / Full Stack Developer / Full-stack Developer /

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Remote
Test Lead - 10 Month Contract - £500pd - Remote
London
£500 - £525 per day
Contract

Test Lead - Contract - £500pd - RemoteRate: Up to £500 per dayIR35: InsideDuration: 10 monthsLocation: remoteThe role:A leading Government Institution is urgently seeking a Test Lead, with excellent communication and leadership skills. In this role you will help to shape all functional test stages across an array of Digital Projects.This is an initial 10 month contract, Inside IR35 and can be undertaken remotely.Essential Criteria:As a Test Lead, you will lead the design and execution of Test Plans for new products, product enhancements and fixes, with the flexibility to work on a variety of digital projects where required.Experience as a Test Lead across several programmes including all functional test stages and test types including; Integration Test, System Test, SIT, Exploratory Testing and UATStrong communication, stakeholder & people management skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.Effective in utilising a range of contemporary technologies including cloud platforms, open source and 'SaaS' services to enable and enhance the delivery of QAT services. This includes use of Object-Oriented Programming such as Java or Ruby, and execution of automated tests using tools such as Selenium WebDriver, Cucumber BDD, Junit/TestNG, Maven.Experience of API Testing using tools such as Postman/Soap UIExperience of creating and executing tests using one or more of the following tools: JIRA, Zephyr, X-Ray, HP ALMIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Full Stack Developer - 6 Month Contract - £650 per day
London
£600 - £650 per day
Contract

Full Stack Developer - 6 Months - £650 per day Rate: £650 per day Location: Remote - 1 day per week in either London, Manchester or Bristol (whichever is closest to your home location) IR35: Inside Duration: 6 Months The role: As a senior software developer, you will ensure high quality code is delivered in line with project goals and delivery cycles. The ideal candidate will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects. This is an initial 6-month contract, Inside IR35 and paying up to £650 per day. Experience requirements:Experience in back-end development, with detailed knowledge of JavaScript (Typescript) and familiarity with Terraform, SQL and Python.Understanding of software design principlesFamiliar with working practices such as TDD, continuous integration, continuous delivery and DevOps. Data Services uses Google Cloud Platform and adhere to infrastructure as code principles.Familiarity with CI/CD and working with data pipelines.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Automation Test Analyst - Contract - Remote
Swindon, Wiltshire
£500 - £550 per day
Contract

Automation Test Analyst - Contract - Remote Rate: Up to £550 per day IR35: Inside Location: Remote The role: A Leading Central Government Institution are seeking an Automation Test Analyst, to work on the automation of functionality and E2E testing of an IDAM (Identity Access Management) solution. This is an initial 6-month contract, with excellent scope for extension and can be undertaken remotely. Experience requirements & responsibilities:Planning and executing all types of automated testing covering technical and functional requirements across all phases of the testing life cycle - System Test, SIT, UAT, OAT and Regression TestingCollaborating and communicating with a wide range of stakeholders to ensure that testing inputs are coherent and achievable.Experience of test automation and execution in the implementation of environments such as Government, Identity Access Management and SecurityExperience of automating E2E testing of SaaS Cloud solutionsExperience of developing automated E2E test scripts and creating automated E2E set sets using automated test tools (Selenium, Python, PowerShell)Experience of automated data flow testing and data extract toolsExperience of automated testing of solutions from multiple vendors and third party integrations.Experience of creating and delivering high quality test automation plans, status and outcome reportsExperience of the testing lifecycle in line with the test environment release and configuration approach.Experience with the test defect life cycle, from raising defects to closing defects.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Technical Project Manager - Salesforce - Contract
Reading, Berkshire
£500 - £550 per day
Contract

Technical Project Manager - Salesforce - Contract Rate: Up to £550 per day IR35: Inside Location: Remote The role: A leading Government Institution are seeking a Technical Project Manager, with prior Salesforce technical delivery expertise. This is an initial 6-month contract position, Inside IR35 and remote. Experience Requirements:Experience of at least one large transformation programme with multiple workstreamsDemonstrable experience of a Salesforce integration projectDeep understanding of (sprint-based planning/delivery)Proven track record of project management and on time under budget deliveryDemonstrable experience of working in a fast-paced demanding environmentExperience of building effective stakeholder relationships to exec / project sponsor level.Proven planning & organising skills, business case development & benefits realisation.Articulate with strong written and personal presentation skills.Background within IT change and deliveryIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Solution Architect - Contract - Inside IR35
London
£600 - £700 per day
Contract

Solution Architect - Contract - Inside IR35 Rate: Up to £700 per day IR35: Inside Duration: 6 Months (extendable) Location: Remote The role: A leading Government Institution are seeking a Solution Architect for an initial 6-month contract (remote). You will ideally have experience in Digital Transformation programmes within Digital Government. Experience requirements:Solution Architecture (Business, Application, Technology, Data)Architecture modelling using tools such as Enterprise Architect, Architmate, Visio.Understanding of project approaches (Agile, Waterfall, V-Model)Practical understanding of Enterprise/Solution Architecture (TOGAF)An Innovative, creative thinker with a flexible approach to Architecture and Development.Effective, concise communicator, comfortable presenting at senior stakeholder level.Translating complex architectural issues and details for Executive Members and non-technical business teams.Collaborative in decision making but decisive when such decision is required.Self-motivated and well organised, with a high level of personal integrity and a passion for quality.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Oracle Fusion Techno Functional Consultant - SC Cleared
London
£700 - £750 per day
Contract

Oracle Fusion Techno Functional Consultant - SC ClearedRate: £750 per dayDuration: 12 monthsLocation: RemoteIR35: InsideThe role:A leading organisation are seeking an Oracle Fusion Techno Functional Consultant, to play a key role in supporting and improving an Oracle Fusion Cloud & ERP Live Service.This role focuses on the functional areas both from a business and technical point of view. This is an initial 12-month contract, fully remote and requiring active SC ClearanceResponsibilities:A senior consultant who is confident supporting & improving an existing Oracle Fusion ERP application.Preparation of functional specs for integration and reportsExperience of Level 2 and 3 support.Change management and enhancement deployment from test to production.Technical experience requirements:You should be subject matter expert in at least one of the following Oracle Fusion functional areas:Finance & Procurement (Record2Report (R2R), Order2Cash (O2C) or Procure2Pay (P2P)HCM - (Core HR, Payroll or Talent & Learning)Please apply in the first instance and you will be contacted to discuss the position further.

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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Hybrid
Lead Database & ETL Developer - up to £55,000 - Hybrid
Sittingbourne, Kent
£50000 - £55000 per annum + +Benefits
Permanent

Lead Data Engineer & ETL Developer - £50,000 - £55,000 Salary: £50,000 to £55,000 per annum Location: Multiple offices across London and Kent (Hybrid)Working Hours: 35 hours total The Lead Data Engineer & ETL Developer role: An exciting client of mine are entering a period of growth after coming off the back of a huge merger, they pride themselves and their ways of working through their values. The Lead Data Engineer & ETL Developer role will ensure data systems are well maintained and developed to a high level. While working alongside the data community of practice, the successful candidate will ensure all practices are understood and consistently completed with quality. Find below the experience requirements for this Lead Data Engineer & ETL Developer: Essentials skills for the Lead Data Engineer & ETL Developer: Experience with end-to-end development of data warehousesExperience working on data integration projectsData architecture experienceUnderstanding of Software development lifecycle methodologies (e.g., Waterfall, Iterative, Agile)Experience Designing source data and data management principlesStrong knowledge of database conceptsExperience working with large data assetsStrong experience working with SQL Desirable skills for the Lead Data Engineer & ETL Developer: Relevant Data/ IT Certifications.NET or java experienceUnderstanding of "DevOps mentality" If you want to learn more and be considered for the Lead Data Engineer & ETL Developer position then please send a copy of your most up to date CV or apply accordingly.

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Workplace
IT Service Desk Analyst - West London - £100 to £120 p/d
West End, London
£100.00 - £120.00 per day
Contract

Role: IT Service Desk AnalystLocation: West London Rate: £100.00 to £120.00 Inside IR35Contract Duration: 1 month rolling contractAn enthusiastic and energetic Service Desk Analyst is required by an exciting organisation base in the heart of London. This exciting company are looking for a Service Desk Analyst confident communicator with great customer service experience. This is a great opportunity to kickstart your career within the tech industry.Responsibilities:The Service Desk Analyst will be:1st line support for diagnosing problems and issues.Liaising with networks to troubleshoot and diagnose first line faults.Logging phone calls and triaging queries using Zendesk.Handling service requests and incident logging, ownership, updating and closureCreating IT Accounts and supporting applications/corporate systemsProviding first line troubleshooting and incident resolution, escalating as appropriateAsset management (mobile devices, laptops, desktops, etc.)Producing documentation including user guides/FAQsUpdating documentation as required1st / 2nd Line IT SupportAssisting AV, Network and Infrastructure teams with projectsEssential RequirementsThe Service Desk Analyst will have:Strong customer service experienceActive Directory account management experience - password resets, account creation, distribution list managementExperience logging ticketsExperience supporting Windows OS - W7,W10, W11Laptop / Hardware supportExcellent verbal and written communication skills.A passion for IT and technology (ITIL desirable)Experience of using Microsoft tools including Excel.It would be great if you have the below experience:Experience supporting Mac OS and devicesExperience buildingOffice 365 suite - Sharepoint, OneDrive, TeamsITILWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the IT Service Desk Analyst role, please apply in the initial instance.

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Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Hybrid
Senior Software Engineer - £47,000 - £52,000 - London/Hybrid
West End, London
£47000 - £52000 per annum + +Benefits
Permanent

Job Title: Senior Software EngineerLocation: 1 day a week in West LondonSalary: up to £52,000 + Benefits (dependent on experience)Senior Software Engineer *London / Hybrid WfH* to £52kA British institution currently seeking a Senior Software Engineer to work across five cross-functional product teams, consisting of developers, UX, designers, content authors and product managers and to hit the ground running on a combination of BAU & Project work. The Senior Software Engineer role also has excellent progression routes into managerial roles and gives you the opportunity to make impacts across the whole institution. Requirements for the Senior Software Engineer: Experience with React - (Next.js is a strong desirable)Experience dealing with a large portfolio of workPrior experience with Unit TestingExperience and willingness to coach and mentor other engineersExperience providing oversight on technical delivery, overseeing developers with different specialisms and varying levels of experienceKnowledge and experience of delivering software solutions, covering design, prototyping, implementation, testing and ongoing supportExcellent Communication and Interpersonal skills The Senior Software Engineer also offers a whole array of benefits ranging from 27.5 days annual leave to a very generous pension scheme.If you are interested in applying for the Senior Software Engineer role then please reply with a copy of your most up to date CV and we will be in touch. Software Engineer / Software Engineer / TDD / Test-driven development / .NET / React / React JS / JS / JavaScript / Node / Node JS / TypeScript / AWS / Terraform / Docker / Developer / Software Developer / Fullstack Developer / Full Stack Developer / Full-stack Developer /

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Remote
Test Lead - 10 Month Contract - £500pd - Remote
London
£500 - £525 per day
Contract

Test Lead - Contract - £500pd - RemoteRate: Up to £500 per dayIR35: InsideDuration: 10 monthsLocation: remoteThe role:A leading Government Institution is urgently seeking a Test Lead, with excellent communication and leadership skills. In this role you will help to shape all functional test stages across an array of Digital Projects.This is an initial 10 month contract, Inside IR35 and can be undertaken remotely.Essential Criteria:As a Test Lead, you will lead the design and execution of Test Plans for new products, product enhancements and fixes, with the flexibility to work on a variety of digital projects where required.Experience as a Test Lead across several programmes including all functional test stages and test types including; Integration Test, System Test, SIT, Exploratory Testing and UATStrong communication, stakeholder & people management skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.Effective in utilising a range of contemporary technologies including cloud platforms, open source and 'SaaS' services to enable and enhance the delivery of QAT services. This includes use of Object-Oriented Programming such as Java or Ruby, and execution of automated tests using tools such as Selenium WebDriver, Cucumber BDD, Junit/TestNG, Maven.Experience of API Testing using tools such as Postman/Soap UIExperience of creating and executing tests using one or more of the following tools: JIRA, Zephyr, X-Ray, HP ALMIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Full Stack Developer - 6 Month Contract - £650 per day
London
£600 - £650 per day
Contract

Full Stack Developer - 6 Months - £650 per day Rate: £650 per day Location: Remote - 1 day per week in either London, Manchester or Bristol (whichever is closest to your home location) IR35: Inside Duration: 6 Months The role: As a senior software developer, you will ensure high quality code is delivered in line with project goals and delivery cycles. The ideal candidate will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects. This is an initial 6-month contract, Inside IR35 and paying up to £650 per day. Experience requirements:Experience in back-end development, with detailed knowledge of JavaScript (Typescript) and familiarity with Terraform, SQL and Python.Understanding of software design principlesFamiliar with working practices such as TDD, continuous integration, continuous delivery and DevOps. Data Services uses Google Cloud Platform and adhere to infrastructure as code principles.Familiarity with CI/CD and working with data pipelines.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Automation Test Analyst - Contract - Remote
Swindon, Wiltshire
£500 - £550 per day
Contract

Automation Test Analyst - Contract - Remote Rate: Up to £550 per day IR35: Inside Location: Remote The role: A Leading Central Government Institution are seeking an Automation Test Analyst, to work on the automation of functionality and E2E testing of an IDAM (Identity Access Management) solution. This is an initial 6-month contract, with excellent scope for extension and can be undertaken remotely. Experience requirements & responsibilities:Planning and executing all types of automated testing covering technical and functional requirements across all phases of the testing life cycle - System Test, SIT, UAT, OAT and Regression TestingCollaborating and communicating with a wide range of stakeholders to ensure that testing inputs are coherent and achievable.Experience of test automation and execution in the implementation of environments such as Government, Identity Access Management and SecurityExperience of automating E2E testing of SaaS Cloud solutionsExperience of developing automated E2E test scripts and creating automated E2E set sets using automated test tools (Selenium, Python, PowerShell)Experience of automated data flow testing and data extract toolsExperience of automated testing of solutions from multiple vendors and third party integrations.Experience of creating and delivering high quality test automation plans, status and outcome reportsExperience of the testing lifecycle in line with the test environment release and configuration approach.Experience with the test defect life cycle, from raising defects to closing defects.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Technical Project Manager - Salesforce - Contract
Reading, Berkshire
£500 - £550 per day
Contract

Technical Project Manager - Salesforce - Contract Rate: Up to £550 per day IR35: Inside Location: Remote The role: A leading Government Institution are seeking a Technical Project Manager, with prior Salesforce technical delivery expertise. This is an initial 6-month contract position, Inside IR35 and remote. Experience Requirements:Experience of at least one large transformation programme with multiple workstreamsDemonstrable experience of a Salesforce integration projectDeep understanding of (sprint-based planning/delivery)Proven track record of project management and on time under budget deliveryDemonstrable experience of working in a fast-paced demanding environmentExperience of building effective stakeholder relationships to exec / project sponsor level.Proven planning & organising skills, business case development & benefits realisation.Articulate with strong written and personal presentation skills.Background within IT change and deliveryIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Solution Architect - Contract - Inside IR35
London
£600 - £700 per day
Contract

Solution Architect - Contract - Inside IR35 Rate: Up to £700 per day IR35: Inside Duration: 6 Months (extendable) Location: Remote The role: A leading Government Institution are seeking a Solution Architect for an initial 6-month contract (remote). You will ideally have experience in Digital Transformation programmes within Digital Government. Experience requirements:Solution Architecture (Business, Application, Technology, Data)Architecture modelling using tools such as Enterprise Architect, Architmate, Visio.Understanding of project approaches (Agile, Waterfall, V-Model)Practical understanding of Enterprise/Solution Architecture (TOGAF)An Innovative, creative thinker with a flexible approach to Architecture and Development.Effective, concise communicator, comfortable presenting at senior stakeholder level.Translating complex architectural issues and details for Executive Members and non-technical business teams.Collaborative in decision making but decisive when such decision is required.Self-motivated and well organised, with a high level of personal integrity and a passion for quality.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Oracle Fusion Techno Functional Consultant - SC Cleared
London
£700 - £750 per day
Contract

Oracle Fusion Techno Functional Consultant - SC ClearedRate: £750 per dayDuration: 12 monthsLocation: RemoteIR35: InsideThe role:A leading organisation are seeking an Oracle Fusion Techno Functional Consultant, to play a key role in supporting and improving an Oracle Fusion Cloud & ERP Live Service.This role focuses on the functional areas both from a business and technical point of view. This is an initial 12-month contract, fully remote and requiring active SC ClearanceResponsibilities:A senior consultant who is confident supporting & improving an existing Oracle Fusion ERP application.Preparation of functional specs for integration and reportsExperience of Level 2 and 3 support.Change management and enhancement deployment from test to production.Technical experience requirements:You should be subject matter expert in at least one of the following Oracle Fusion functional areas:Finance & Procurement (Record2Report (R2R), Order2Cash (O2C) or Procure2Pay (P2P)HCM - (Core HR, Payroll or Talent & Learning)Please apply in the first instance and you will be contacted to discuss the position further.

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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Hybrid
Lead Database & ETL Developer - up to £55,000 - Hybrid
Sittingbourne, Kent
£50000 - £55000 per annum + +Benefits
Permanent

Lead Data Engineer & ETL Developer - £50,000 - £55,000 Salary: £50,000 to £55,000 per annum Location: Multiple offices across London and Kent (Hybrid)Working Hours: 35 hours total The Lead Data Engineer & ETL Developer role: An exciting client of mine are entering a period of growth after coming off the back of a huge merger, they pride themselves and their ways of working through their values. The Lead Data Engineer & ETL Developer role will ensure data systems are well maintained and developed to a high level. While working alongside the data community of practice, the successful candidate will ensure all practices are understood and consistently completed with quality. Find below the experience requirements for this Lead Data Engineer & ETL Developer: Essentials skills for the Lead Data Engineer & ETL Developer: Experience with end-to-end development of data warehousesExperience working on data integration projectsData architecture experienceUnderstanding of Software development lifecycle methodologies (e.g., Waterfall, Iterative, Agile)Experience Designing source data and data management principlesStrong knowledge of database conceptsExperience working with large data assetsStrong experience working with SQL Desirable skills for the Lead Data Engineer & ETL Developer: Relevant Data/ IT Certifications.NET or java experienceUnderstanding of "DevOps mentality" If you want to learn more and be considered for the Lead Data Engineer & ETL Developer position then please send a copy of your most up to date CV or apply accordingly.

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Workplace
IT Service Desk Analyst - West London - £100 to £120 p/d
West End, London
£100.00 - £120.00 per day
Contract

Role: IT Service Desk AnalystLocation: West London Rate: £100.00 to £120.00 Inside IR35Contract Duration: 1 month rolling contractAn enthusiastic and energetic Service Desk Analyst is required by an exciting organisation base in the heart of London. This exciting company are looking for a Service Desk Analyst confident communicator with great customer service experience. This is a great opportunity to kickstart your career within the tech industry.Responsibilities:The Service Desk Analyst will be:1st line support for diagnosing problems and issues.Liaising with networks to troubleshoot and diagnose first line faults.Logging phone calls and triaging queries using Zendesk.Handling service requests and incident logging, ownership, updating and closureCreating IT Accounts and supporting applications/corporate systemsProviding first line troubleshooting and incident resolution, escalating as appropriateAsset management (mobile devices, laptops, desktops, etc.)Producing documentation including user guides/FAQsUpdating documentation as required1st / 2nd Line IT SupportAssisting AV, Network and Infrastructure teams with projectsEssential RequirementsThe Service Desk Analyst will have:Strong customer service experienceActive Directory account management experience - password resets, account creation, distribution list managementExperience logging ticketsExperience supporting Windows OS - W7,W10, W11Laptop / Hardware supportExcellent verbal and written communication skills.A passion for IT and technology (ITIL desirable)Experience of using Microsoft tools including Excel.It would be great if you have the below experience:Experience supporting Mac OS and devicesExperience buildingOffice 365 suite - Sharepoint, OneDrive, TeamsITILWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the IT Service Desk Analyst role, please apply in the initial instance.

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Hybrid
Service Desk Analyst - up to £250/day - 6 Months + Ext - Hybrid
City of London, London
£200 - £250 per day
Contract

Service Desk Analyst Rate: up to £250/day inside IR35 Duration: 6 months + Ext Location: hybrid working in Central London Working Hours: 37.5 hour working week Contract: Contract A financial client is looking to expand their Service Desk team by hiring a Service Desk Analyst. The Service Desk Analyst will be responsible for providing high quality support to a number of users globally and have the opportunity to deliver some essential business projects.The Service Desk Analyst will be joining a team which will give you a lot of support, development and training to help grow your career.Responsibilities for the Service Desk Analyst:Support users over the phone, via emails, chat, remotely and face to faceReceive training on bespoke applications as well as traditional technologiesWork in a fast paced and demanding environmentResolve issues relating to Active Directory, Azure, Office 365, Intune, OneDrive, ServiceNow, SCCM, networking and moreEscalate tickets to the necessary teamFollow ITIL Essential Skills for the Service Desk Analyst:Worked on a Service DeskOffice 365 - knowledgeIntune - knowledgeNetworking - cabling, resolved tickets for IP addresses & Wi-Fi connectionsEmail support - any providerActive Directory - user administrationWindows 10ITILSoft skills - strong communicator, team player, take responsibility & independent Desirable Skills for the Service Desk Analyst:Financial servicesGlobal supportWindows 11, Azure, SCCM, Intune & ServiceNowCertificationsIf you are interested in the Service Desk Analyst vacancy, please apply in the immediate instance. Service Desk Analyst, Helpdesk Analyst, Desktop Analyst, IT Analyst, IT Engineer, IT Support, Service Desk, Helpdesk, Desktop

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Hybrid
Senior Software Engineer - £47,000 - £52,000 - London/Hybrid
West End, London
£47000 - £52000 per annum + +Benefits
Permanent

Job Title: Senior Software EngineerLocation: 1 day a week in West LondonSalary: up to £52,000 + Benefits (dependent on experience)Senior Software Engineer *London / Hybrid WfH* to £52kA British institution currently seeking a Senior Software Engineer to work across five cross-functional product teams, consisting of developers, UX, designers, content authors and product managers and to hit the ground running on a combination of BAU & Project work. The Senior Software Engineer role also has excellent progression routes into managerial roles and gives you the opportunity to make impacts across the whole institution. Requirements for the Senior Software Engineer: Experience with React - (Next.js is a strong desirable)Experience dealing with a large portfolio of workPrior experience with Unit TestingExperience and willingness to coach and mentor other engineersExperience providing oversight on technical delivery, overseeing developers with different specialisms and varying levels of experienceKnowledge and experience of delivering software solutions, covering design, prototyping, implementation, testing and ongoing supportExcellent Communication and Interpersonal skills The Senior Software Engineer also offers a whole array of benefits ranging from 27.5 days annual leave to a very generous pension scheme.If you are interested in applying for the Senior Software Engineer role then please reply with a copy of your most up to date CV and we will be in touch. Software Engineer / Software Engineer / TDD / Test-driven development / .NET / React / React JS / JS / JavaScript / Node / Node JS / TypeScript / AWS / Terraform / Docker / Developer / Software Developer / Fullstack Developer / Full Stack Developer / Full-stack Developer /

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Workplace
1st/2nd Line IT Support Engineer - 12 month Contract - 130p/d
Greenwich, London
£110 - £130 per day
Contract

Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00 to £130.00 per day inside IR35, depending on experience We are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems. You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer:Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups.Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting.Provide classroom support for audio and visual equipment, including projectors and interactive screens.Manage printer usage with the PaperCut system.Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads.Make basic VoIP changes, such as updating names and recording holiday messages.Escalate support tickets as needed and manage staff and student accountsManage the deployment of IT devices throughout the school.Update and manage the school's IT contracts and licenses.Provide training and support to staff to improve their IT knowledge and usage.Report any IT infrastructure abuse to the relevant third party and the school contact.Essential Skills - 1st/2nd Line Support Engineer:Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licensesAV replacing TVs', Monitors, Projectors and troubleshooting sound issuesExperience providing 1st line supportSetting up and maintain hardware and devicesDesirable Skills - 1st/2nd Line IT Support Engineer:Ability to breakdown technical terms to non-technical peopleNetworking, routers, switches, Internet filtering systems and FirewallsAbility to work under pressureBasic VoIP supportExperience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further. 1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education

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Remote
Test Lead - 10 Month Contract - £500pd - Remote
London
£500 - £525 per day
Contract

Test Lead - Contract - £500pd - RemoteRate: Up to £500 per dayIR35: InsideDuration: 10 monthsLocation: remoteThe role:A leading Government Institution is urgently seeking a Test Lead, with excellent communication and leadership skills. In this role you will help to shape all functional test stages across an array of Digital Projects.This is an initial 10 month contract, Inside IR35 and can be undertaken remotely.Essential Criteria:As a Test Lead, you will lead the design and execution of Test Plans for new products, product enhancements and fixes, with the flexibility to work on a variety of digital projects where required.Experience as a Test Lead across several programmes including all functional test stages and test types including; Integration Test, System Test, SIT, Exploratory Testing and UATStrong communication, stakeholder & people management skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.Effective in utilising a range of contemporary technologies including cloud platforms, open source and 'SaaS' services to enable and enhance the delivery of QAT services. This includes use of Object-Oriented Programming such as Java or Ruby, and execution of automated tests using tools such as Selenium WebDriver, Cucumber BDD, Junit/TestNG, Maven.Experience of API Testing using tools such as Postman/Soap UIExperience of creating and executing tests using one or more of the following tools: JIRA, Zephyr, X-Ray, HP ALMIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Full Stack Developer - 6 Month Contract - £650 per day
London
£600 - £650 per day
Contract

Full Stack Developer - 6 Months - £650 per day Rate: £650 per day Location: Remote - 1 day per week in either London, Manchester or Bristol (whichever is closest to your home location) IR35: Inside Duration: 6 Months The role: As a senior software developer, you will ensure high quality code is delivered in line with project goals and delivery cycles. The ideal candidate will thrive using agile methods and enjoy working openly, collaboratively and as part of a multidisciplinary team focused on one or more projects. This is an initial 6-month contract, Inside IR35 and paying up to £650 per day. Experience requirements:Experience in back-end development, with detailed knowledge of JavaScript (Typescript) and familiarity with Terraform, SQL and Python.Understanding of software design principlesFamiliar with working practices such as TDD, continuous integration, continuous delivery and DevOps. Data Services uses Google Cloud Platform and adhere to infrastructure as code principles.Familiarity with CI/CD and working with data pipelines.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Automation Test Analyst - Contract - Remote
Swindon, Wiltshire
£500 - £550 per day
Contract

Automation Test Analyst - Contract - Remote Rate: Up to £550 per day IR35: Inside Location: Remote The role: A Leading Central Government Institution are seeking an Automation Test Analyst, to work on the automation of functionality and E2E testing of an IDAM (Identity Access Management) solution. This is an initial 6-month contract, with excellent scope for extension and can be undertaken remotely. Experience requirements & responsibilities:Planning and executing all types of automated testing covering technical and functional requirements across all phases of the testing life cycle - System Test, SIT, UAT, OAT and Regression TestingCollaborating and communicating with a wide range of stakeholders to ensure that testing inputs are coherent and achievable.Experience of test automation and execution in the implementation of environments such as Government, Identity Access Management and SecurityExperience of automating E2E testing of SaaS Cloud solutionsExperience of developing automated E2E test scripts and creating automated E2E set sets using automated test tools (Selenium, Python, PowerShell)Experience of automated data flow testing and data extract toolsExperience of automated testing of solutions from multiple vendors and third party integrations.Experience of creating and delivering high quality test automation plans, status and outcome reportsExperience of the testing lifecycle in line with the test environment release and configuration approach.Experience with the test defect life cycle, from raising defects to closing defects.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Technical Project Manager - Salesforce - Contract
Reading, Berkshire
£500 - £550 per day
Contract

Technical Project Manager - Salesforce - Contract Rate: Up to £550 per day IR35: Inside Location: Remote The role: A leading Government Institution are seeking a Technical Project Manager, with prior Salesforce technical delivery expertise. This is an initial 6-month contract position, Inside IR35 and remote. Experience Requirements:Experience of at least one large transformation programme with multiple workstreamsDemonstrable experience of a Salesforce integration projectDeep understanding of (sprint-based planning/delivery)Proven track record of project management and on time under budget deliveryDemonstrable experience of working in a fast-paced demanding environmentExperience of building effective stakeholder relationships to exec / project sponsor level.Proven planning & organising skills, business case development & benefits realisation.Articulate with strong written and personal presentation skills.Background within IT change and deliveryIf you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Hybrid
Solution Architect - Contract - Inside IR35
London
£600 - £700 per day
Contract

Solution Architect - Contract - Inside IR35 Rate: Up to £700 per day IR35: Inside Duration: 6 Months (extendable) Location: Remote The role: A leading Government Institution are seeking a Solution Architect for an initial 6-month contract (remote). You will ideally have experience in Digital Transformation programmes within Digital Government. Experience requirements:Solution Architecture (Business, Application, Technology, Data)Architecture modelling using tools such as Enterprise Architect, Architmate, Visio.Understanding of project approaches (Agile, Waterfall, V-Model)Practical understanding of Enterprise/Solution Architecture (TOGAF)An Innovative, creative thinker with a flexible approach to Architecture and Development.Effective, concise communicator, comfortable presenting at senior stakeholder level.Translating complex architectural issues and details for Executive Members and non-technical business teams.Collaborative in decision making but decisive when such decision is required.Self-motivated and well organised, with a high level of personal integrity and a passion for quality.If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.

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Remote
Oracle Fusion Techno Functional Consultant - SC Cleared
London
£700 - £750 per day
Contract

Oracle Fusion Techno Functional Consultant - SC ClearedRate: £750 per dayDuration: 12 monthsLocation: RemoteIR35: InsideThe role:A leading organisation are seeking an Oracle Fusion Techno Functional Consultant, to play a key role in supporting and improving an Oracle Fusion Cloud & ERP Live Service.This role focuses on the functional areas both from a business and technical point of view. This is an initial 12-month contract, fully remote and requiring active SC ClearanceResponsibilities:A senior consultant who is confident supporting & improving an existing Oracle Fusion ERP application.Preparation of functional specs for integration and reportsExperience of Level 2 and 3 support.Change management and enhancement deployment from test to production.Technical experience requirements:You should be subject matter expert in at least one of the following Oracle Fusion functional areas:Finance & Procurement (Record2Report (R2R), Order2Cash (O2C) or Procure2Pay (P2P)HCM - (Core HR, Payroll or Talent & Learning)Please apply in the first instance and you will be contacted to discuss the position further.

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Senior Windows & Linux Administrator - up to £58,500 - London
West End, London
£50000 - £58500 per annum + +Benefits

Position: Senior Windows & Linux Administrator Location: Onsite/London Salary: up to £58,500 Contract/Permanent: Permanent Working HoursThe working hours are 9am-5:00pm and require onsite support to their site in central London with the possibility of 1 day a week, working from home.Senior Windows & Linux Administrator: This is an exciting opportunity to have the soul responsibility to look after the IT infrastructure for a leading organisation in the Education space. You will get the chance to utilise both Linux and Windows whilst developing and maintaining critical services. Key Skills for the Senior Windows & Linux Administrator:Experience with Windows Server - Patching, Monitoring, Installing applicationsExperience with LinuxExperience with VMware - Creating VMsPrevious experience of presenting to senior stakeholders and IT membersExcellent communication skillsTroubleshooting Active Directory Desirable (but not essential) Skills for Senior Windows & Linux Administrator:Microsoft CertificationsPrevious experience within EducationExperience with scripting tools such as PowerShell OR Unix ShellExperience with Storage systems such as SANs If you are interested in the Senior Windows & Linux Administrator position, please apply to this advert and you will be contacted accordingly.

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Hybrid
Lead Database & ETL Developer - up to £55,000 - Hybrid
Sittingbourne, Kent
£50000 - £55000 per annum + +Benefits
Permanent

Lead Data Engineer & ETL Developer - £50,000 - £55,000 Salary: £50,000 to £55,000 per annum Location: Multiple offices across London and Kent (Hybrid)Working Hours: 35 hours total The Lead Data Engineer & ETL Developer role: An exciting client of mine are entering a period of growth after coming off the back of a huge merger, they pride themselves and their ways of working through their values. The Lead Data Engineer & ETL Developer role will ensure data systems are well maintained and developed to a high level. While working alongside the data community of practice, the successful candidate will ensure all practices are understood and consistently completed with quality. Find below the experience requirements for this Lead Data Engineer & ETL Developer: Essentials skills for the Lead Data Engineer & ETL Developer: Experience with end-to-end development of data warehousesExperience working on data integration projectsData architecture experienceUnderstanding of Software development lifecycle methodologies (e.g., Waterfall, Iterative, Agile)Experience Designing source data and data management principlesStrong knowledge of database conceptsExperience working with large data assetsStrong experience working with SQL Desirable skills for the Lead Data Engineer & ETL Developer: Relevant Data/ IT Certifications.NET or java experienceUnderstanding of "DevOps mentality" If you want to learn more and be considered for the Lead Data Engineer & ETL Developer position then please send a copy of your most up to date CV or apply accordingly.

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Workplace
IT Service Desk Analyst - West London - £100 to £120 p/d
West End, London
£100.00 - £120.00 per day
Contract

Role: IT Service Desk AnalystLocation: West London Rate: £100.00 to £120.00 Inside IR35Contract Duration: 1 month rolling contractAn enthusiastic and energetic Service Desk Analyst is required by an exciting organisation base in the heart of London. This exciting company are looking for a Service Desk Analyst confident communicator with great customer service experience. This is a great opportunity to kickstart your career within the tech industry.Responsibilities:The Service Desk Analyst will be:1st line support for diagnosing problems and issues.Liaising with networks to troubleshoot and diagnose first line faults.Logging phone calls and triaging queries using Zendesk.Handling service requests and incident logging, ownership, updating and closureCreating IT Accounts and supporting applications/corporate systemsProviding first line troubleshooting and incident resolution, escalating as appropriateAsset management (mobile devices, laptops, desktops, etc.)Producing documentation including user guides/FAQsUpdating documentation as required1st / 2nd Line IT SupportAssisting AV, Network and Infrastructure teams with projectsEssential RequirementsThe Service Desk Analyst will have:Strong customer service experienceActive Directory account management experience - password resets, account creation, distribution list managementExperience logging ticketsExperience supporting Windows OS - W7,W10, W11Laptop / Hardware supportExcellent verbal and written communication skills.A passion for IT and technology (ITIL desirable)Experience of using Microsoft tools including Excel.It would be great if you have the below experience:Experience supporting Mac OS and devicesExperience buildingOffice 365 suite - Sharepoint, OneDrive, TeamsITILWe are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the IT Service Desk Analyst role, please apply in the initial instance.

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Involved exceeded our expectations! With their expert planning and flexibility, they seamlessly navigated our ever-changing hiring needs and demanding technical criteria. They delivered on time, within budget, and even saved us money.

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