Service Desk Analyst - Watford - £25,000 - £26,000

My client, an Automotive organisation are looking for a Service Desk Analyst to join their team. This role offers great opportunities for internal progression working alongside a close knit team.

As a Service Desk Analyst, you will be expected to work onsite providing support to users across a variety of issues such as network troubleshooting, .

Main Duties of a Service Desk Analyst:

* Providing 1st and 2nd Line Support on a variety of issues
* Working predominately based onsite
* Ensuring daily checklists are completed and any issues are reported and resolved effectively

Essential Skills of a Service Desk Analyst:

* Windows 7 & 10 - troubleshooting and administration
* Exchange - administration of users
* VoIP Telephony - administration
* Great written and verbal communication skills
* Previous experience working on a Service Desk

My client are looking for a Service Desk Analyst to have the above skills and experience, where there is also the opportunity to develop these further with internal training.

Desirable skills of a Service Desk Analyst:

* Experience providing remote support - Desktop Central
* Microsoft and Cisco Certifications are highly desirable

If this Service Desk Analyst role sounds like a good fit for you, we would love to hear from you. Please apply for the role using the below link.