Service Desk Analyst - up to £28,000 Benefits - Dartford
A client of mine are looking to hire a Service Desk Analyst to join their IT team. The Service Desk Analyst will be joining a growing business with a busy Service Desk team and will be responsible for providing support to users over the phone, via remote support, face to face and via email.
The Service Desk Analyst will be responsible for providing a high level of support to users across the business. The Service Desk Analyst will be leasing with other departments across IT on a regular basis to ensure that the best service possible is delivered at all times.
The Service Desk Analyst must have experience of having providing support to users on a Service Desk with Windows 10, Office 365 and Active Directory.
Key Skills - Service Desk Analyst:
* Previous experience working on a Service Desk * Windows 10 * Office 365 administration - mailbox creation, distribution lists * Active Directory - create users, passwords resets * Excellent customer service skills * Excellent communication skills
Desirable Skills - Service Desk Analyst:
* Azure or AWS * ITIL * Microsoft Certifications
If you are interested in this great opportunity as a Service Desk Analyst that will allow you to enhance your skillset whilst working within a growing company then please apply immediately and you will be contacted to discuss the role.
Service Desk / Help Desk / 1st line / 2nd line 1st and 2nd Line / IT Support / Windows 10 / Active Directory / Office 365 / Azure / ITIL