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IT Field Engineer

Job Description

Title: IT Field Engineer

Location: North London

Salary: £40,000 Benefits

Contract/Permanent: Permanent

Working Hours: 8.45am - 6pm

Hours per week: 40 hours


* Up to £40,000 salary as well as a wide array of benefits
* To work with a growing organisation who are looking for an IT Field Engineer to provide support to a huge array of clients ranging from NHS to Window Door Designers
* Excellent opportunity for a passionate and driven individual to progress their career
* Working as an IT Field Engineer providing Infrastructure Support
* Progression opportunities within the company - Multiple teams within the company and qualifications are encouraged as well as OTJ training
* Complete BAU troubleshooting support
* Opportunity to increase skillset and develop individual competency, problem solving skills and technology exposure


The role of an IT Technician:

* Providing 1st class support for all customer incidents and service requests, while maintaining a high-resolution rate.
* Providing an excellent customer service experience to the company and customers
* Take advantage of the extensive training and development opportunities available with the company to pursue a career in IT
* Take control of 2nd Line Escalations ensuring technical faults and requests are managed and prioritised effectively
* Be able to relay technical information collected in a clear and concise manner for higher level engineers to resolve where needed as well as in non - technical terms to stakeholders within the company
* Installation of Azure, Servers and Firewalls within client sites
* Have a strong passion for IT, and use this to increase the IT service level of the department to develop not only yourself but the service desk
* Extensive learning in Azure, Networking, VMware and more
* It is 5 days a week onsite and you will be required to report to client sites on average 4 times a month

The client is an organisation who offers massive opportunities for training and gaining new skills and are excellent at matching a passion for IT with progression and career development.


Essential Skills - IT Technician:

* Installation of Azure, Servers and Firewalls
* Escalation point for 2nd Line IT Team BAU problems
* Working with VMware and Hyper-V
* Office365 Administration - Mail Distribution lists (Exchange)
* Networking - vLAN Configuration and Firewall Implementation
* Strong Communication skills

Additional Experience that is desired - IT Technician:

* Working in an MSP environment
* Experience within a fast-paced environment
* Any Certifications

If you like the sound of the IT Field Engineer role and want to demonstrate your ability and progress your career in IT, then apply now.

Alternatively for more information, please call Involved Solutions on 02079522444

IT Technician / IT Field Engineer / IT Engineer / Azure / Infrastructure / Hyper-V / Office365 / Microsoft 365 / VLAN / VPN / Server / Active Directory / Microsoft / IT / Microsoft Exchange / AD / Field / VMware