Location: Central London/Hybrid - onsite 3 days each week
Due to the urgency of this requirement, please only apply if you are immediately available or have a maximum of a 4 week notice period.
A 2nd Line Service Desk Analyst is required by a London-based organisation to join the team on a 12 month Fixed Term Contract with a high possibility of turning permanent. They will be required to be onsite 3 days a week to help support and improve the Service Desk.
The 2nd Line Service Desk Analyst will be required to support users primarily with Active Directory administration responsibilities including; password resets, unlocking accounts, group access and distribution lists. The 2nd Line Service Desk Analyst will also work with Exchange, Citrix, IP Phones, Macs and Skype, there will also be opportunities to get involved with project work such as Window updates and upgrades
Essential Experience - 2nd Line Service Desk Analyst
* Active Directory user administration * ITIL * Exchange * Office 365 * MAC * End Point Secruity * Citrix * Strong customer service skills
This is a great opportunity for an experienced 2nd Line Service Desk Analyst to grow and expand their skillset further whilst also getting involved with project work. Alongside this the 2nd Line Service Desk Analyst will also be provided with external training to enhance their skillset even more.
Desirable experience - 2nd Line Service Desk Analyst
* SCCM * JAMF * MDM * WSVS * Azure
If you are interested in this great opportunity of 2nd Line Service Desk Analyst that will allow you to enhance your skillset and to get involved in projects whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role.