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IT Access Management Analyst


Network Systems Infrastucture




Job Description

Title: IT Administrator

Location: Dartford (London) - On Site

Salary: up to £30,000 Bonus Benefits

Contract/Permanent: Permanent x1 and 12 Month FTC x2

Working Hours : 8-hour shift between 8am - 6pm

Hours per week: 35


* Up to £30,000 salary and a competitive bonus as well as a wide array of benefits
* To work with a growing organisation as an IT Administrator providing support
* Excellent opportunity for a passionate and driven individual to progress their career
* Working as an IT Administrator helping to process joiners, movers, and leavers within the business
* Undertaking BAU Access Management Tasks such as mailbox/file permissions and telephonic support
* Hands on role - based on site you can thrive in this customer service focused IT role
* Working with Office 365 and Windows technologies
* Potential to have training courses paid for and develop your own skillset


The role of an IT Administrator:

* Undertaking BAU Access Management Tasks such as mailbox/file permissions and telephonic support
* Help with the everyday work of an Admin Analyst
* Work with Office 365 and Windows Systems and offer basic support
* Communicating with individuals across all levels of the business all the way up to stakeholders
* Working closely with HR department to ensure all requirements are met on time
* Work as a contact for AM related issues through escalation as part of security incidents
* Service Desk emergency cover is required in supporting phone calls and the CSM IT support portal.


Essential Skills:

* Understanding of Windows and O365 and the applications within
* 1 Year experience in an Admin role
* Strong customer service skills with experience in a customer facing role
* Literacy skills for writing emails
* Basic Hardware/Software understanding

Additional Technical experience that is desired:

* Experience with Windows and Office 365
* Understanding of Security in IT and why they do it

Soft Skills:

* Literacy and Numeracy skills
* Interpersonal
* Customer service personality
* Comfortable Talker

If you like the sound of the IT Administrator role and want to demonstrate your ability and progress your career in IT, then apply now.

Alternatively for more information, please call Involved Solutions on 02079522444

IT Administrator / O365 / Windows / BAU / Access Management / Mailbox Permissions / File Permissions / Telephonic Support / Hardware / Software / Administrator / Administration / Admin