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Junior Service Desk Analyst - Reading - £20k - £26k Bens


Network Systems Infrastucture

£20000 - £26000 per annum Benefits



Job Description

Job advert
Role: Junior Service Desk Analyst
Location: Reading - Onsite
Salary: £20,000 - £26,000 Benefits

An exciting client of mine who are based in Reading are looking to hire a Junior Service Desk Analyst to become a key part of the team and enable the organisation to complete exciting projects and improve the Service Desk as it continues to grow.

As the Junior Service Desk Analyst you will have the opportunity to join an organisation who are embarking on huge amounts of growth. They pride themselves on the development and progression of their engineers with built in development plans and fully expensed Certifications and Qualifications

Key Skills for the Junior Service Desk Analyst:

* Experience using the Office 365 suite or VoIP - Exchange, SharePoint, OneDrive, Teams etc
* Experience using Active Directory - adding, creating, deleting users
* Customer Service experience
* Excellent communication skills

The Junior Service Desk Analyst has a huge amount of potential to grow their skill set with early exposure to projects such as Cloud migrations and email integrations

Desirable Skills for the Junior Service Desk Analyst:

* Networking
* Experience with Firewalls
* Experience with Intune
* Previous Service Desk experience
* Experience with VMware/Hyper V
* Azure

If you have experience in the essential areas and would like to be considered for the Junior Service Desk Analyst opportunity so you can continue to further enhance your skillset in a fast-paced environment, please apply directly in the initial instance with a copy of your latest CV.

EUC Engineer / End-User-Compute / End User / 1st/2nd Line / 2nd Line / Support Engineer / Senior Service Desk / Helpdesk / Desktop Support / ICT Support / AD / Active Directory / Office 365/ Windows 10 / W10 / ITIL / ServiceNow / CCNA / VPN/IT Manager/Projects/Team Lead/Azure/O365/MS/Service Desk Manager/Desktop Manager/Lead