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IT Support Engineer

Job Description

Title: IT Support Engineer

Location: South London - Onsite

Salary: Up to £30,000 Benefits

Contract/Permanent: Permanent

Working Hours: 08:30-17:00pm

Hours per week: 37.5


* Up to £30,000 salary as well as a wide array of benefits including 25 Days Holiday plus bank holidays, pension scheme and more
* To work with a growing organisation who are looking for a 1st Line Engineer to provide support to multiple users
* Excellent opportunity for a passionate and driven individual to progress their career
* Providing 1st line support to a growing organisation who are a family grown business with outstanding work ethic and values
* Progression opportunities within the company - Extensive training opportunities and qualifications are encouraged
* Complete basic BAU troubleshooting support
* Opportunity to increase skillset and develop individual competency, problem solving skills and technology exposure


The role of an IT Support Engineer:

* Working with multiple technologies and getting hands on experience with them
* Troubleshooting a wide array of 1st Line issues using technologies including O365, Windows Servers and MS Exchange
* Get hands on experience with bespoke technologies
* Handling 1st line BAU problems
* Be the first point of contact for troubleshooting issues and involves problem solving at the highest level
* Get the opportunity to build your skillset and develop into a valued IT Engineer


Essential Skills:

* Software support (Office365) - Including Active Directory, resetting domains, passwords and user accounts
* Mailbox Management - Distribution lists/group policies and general BAU
* Windows Servers - supporting users
* End user support
* Troubleshooting of PCs and Printers

Additional Technical experience that is desired:

* ITIL understanding
* An understanding of Networking (CCNA, TCP/IP)
* Experience within a fast-paced environment
* Integrating PCs into networks

Soft Skills:

* Customer Service - clear communication skills and able to articulate easily
* Reliable - can work in a team but also by themselves
* Passion for IT
* Keen to learn and improve their IT knowledge

If you like the sound of the IT Support Engineer role and want to demonstrate your ability and progress your career in IT, then apply now.

Alternatively for more information, please call Involved Solutions on 02079522444

IT Support Engineer/ 1st Line/ Windows/ Windows Server/ Office 365/ MS Office/ MS Exchange/ Exchange/ AD/ Active Directory/ Troubleshooting/ PCs/ ITIL/ CCNA/ TCP/IP/ Software/ Resetting Users/ Printers