IT Support Engineer - North London - £30,000 to £35,000 Benefits
We are working with an established Software Provider, based in near London, who need an IT Support Engineer to join their team which handles network, application, and server issues. The IT Support Engineer will be the first point of contact for the users, so great communication skills and the ability to multitask will be essential.
The IT Support Engineer will be heavily involved in dealing with both the issues raised by the users and extensive project work, resulting in a great opportunity to develop their skillset. The IT Support Engineer will also be involved in upgrading their current applications and infrastructure including an Azure migration.
Essential Criteria for the IT Support Engineer:
* Commutable location to Slough and Loughton * Good communication skills * Experience working in a Service Desk environment and following ITIL processes * Office 365 - general support e.g. SharePoint permissions, MFA issues, File issues with OneDrive, Teams * Active Directory - adding managers and group permissions * Windows 10 - support * Built VM's on either VMware/Hyper-V or Azure and can follow build instructions
This organisation is looking for someone who is keen to develop their skillset and proactively searches for ways to improve as the IT Support Engineer will have the opportunity to be exposed to a wide variety of technologies and they need someone who will approach this challenge with relish. To support the IT Support Engineer with this they offer a wide range of internal and external training programmes.
Desirables for the IT Support Engineer:
* Networking experience - Cisco ASA firewalls (or other vendors), TCP-IP, Routing/Switching, VLANs * Built VMs in Azure * SCCM in MDOP experience - deployments * WSUS - patching servers * Linux - monitoring / managing devices * SQL - checking backups and running queries * Microsoft Certifications
If you'd like to be part of an organisation who pride themselves in their quality of service and invest heavily in their staff, then APPLY NOW for consideration and a chance at interviewing next week with an updated CV.