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IT Support Engineer - High Wycombe - up to £32,000 Bens

BBBH2685_1649673123

Network Systems Infrastucture

£25000 - £32000 per annum Benefits

Buckinghamshire

Permanent

Job Description

Title: IT Support Engineer

Location: High Wycombe

Salary: up to £25,000 to £32,000 Benefits depending on experience

Contract/Permanent: Permanent

Working Hours: Shift work between 8:30am - 5:30pm



WHAT YOU GET AS AN IT SUPPORT ENGINEER:

* Paid for certifications (CCNA, ITIL, Microsoft, Prince 2, Security)
* £1,000 bonus for completion of exams
* 23 days BH (increasing each year)
* Great Pension Plan
* Free wellbeing services and health benefits
* Social events
* perk box



THE JOB:

The role of a IT Support Engineer.

* Support the other members of your team
* Provide IT support via telephone, email and remote access control
* Provide support onsite support
* Assist with project work including office moves, hardware builds, software deployments and migration work for new and existing clients
* Provide a high level of customer service for all support queries.
* To take ownership of customer problems and work efficiently when dealing with customers
* Update and log calls on the logging system
* Escalate more complex issues to relevant IT Support members



This company is a well-established MSP based in High Wycombe who are going through a large spell of expansion. They are looking for a number of IT Support Engineers who are passionate about IT and wants to develop their skillset further. They offer immense training and clear progression routes making it up to you, to create your own future within the company. An example of how committed to development they are, the current IT Manager rose through the ranks after starting as an apprentice within 4 years.



WHAT WE LOOK FOR:

Essential Skills for an IT Support Engineer:

* Office 365
* Active Directory
* Windows Server 2016/2019
* Windows 10
* Basic networking
* Previous Service Desk experience
* Good communication skills - written and verbal
* Strong appreciation for customer service
* Passion for IT and learning



Additional Experience that is desired:

* VMware/Hyper-V experience
* SCCM/Intune experience
* Previous Manged Service Provider experience



This role would be suitable for an IT Engineer, Infrastructure Engineer, 1st Line Engineer, IT Technician, 2nd Line Engineer, Desktop Engineer.



If you like the sound of the IT Support Engineer role and want to demonstrate your ability and progress your career in IT, then apply now.



Alternatively for more information, please call Involved Solutions on 02079522444