Cyber Service Manager - 12 Month Contract - Government
Rate: £600 per day
Duration: 12 Months
Location: Remote - Occasional travel to office location
A leading Central Government Institution are seeking a Cyber Service Manager, to help shape and transform the full life cycle of security operations. You will also look to identify gaps, overlaps and deficiencies in cyber service delivery and help shape and procure future cyber services.
* You'll have proven experience of Cyber or IT Service management, including experience in managing the service lifecycle, including the design, deployment, maintenance and management of IT or cyber services. * Have experience in developing and implementing IT service strategies, working with vendors and internal customers and monitoring service budgets. * Demonstrate technical competence in Cyber Security through relevant qualifications and/or practical knowledge. * Ability to confront issues and challenge assumptions at the highest levels with delivery partners, stakeholders and clients in an assertive yet constructive way. * Develop pragmatic policies, procedures, standards and processes that deliver end-to-end, tightly monitored IT environments. * Knowledgeable in IT service management frameworks such as ITIL, COBIT and ISO/IEC 20000
* Develop and manage service level agreements with service providers. * Monitor and report on service performance against SLAs * Identify areas for improvement in service delivery and develop strategies to address them. * Monitor external trends and developments in cyber service delivery and make recommendations for improvement.
If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.