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Senior Service Delivery Manager - 12 Months - SC Cleared


Public Sector / Senior Executive Appointments

£500 - £600 per day



Job Description

Senior Service Delivery Manager - 12 Months - SC Cleared

Rate: £600 per day

IR35: Inside

Location: Remote / London

The role:

A leading Government Institution are seeking a credible Senior Service Delivery Manager for an initial 12-month contract (remote). You will ideally have ITIL4 or ITIL V3 with active SC Clearance.

The Senior Service Manager role is a central role within Live Services, managing both in-house and outsourced IT, Business Process Outsourcing, Changes and Projects.

Essential criteria

* IT Service Management
* Good understanding of ITIL, or another appropriate framework
* Able to successfully candidate manage service delivery through business-as-usual processes, manage the lead technical supplier and be involved with the management of Oracle the product vendor.
* Comfortable engaging with cross governmental departments, internal and external partners to assess the functionality and services that will be delivered in to live services.
* Supplier management
* Teamwork
* Managing senior stakeholders, suppliers and peers
* Briefing skills and engagement with governance

Desirable criteria

* ITIL Foundation leading to relevant ITIL Practitioner qualifications.
* Global Business Services (GBS) qualifications and experience.

If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further.