Job Description

2nd Service Desk Analyst - London - £30k Excellent Benefits

An exciting opportunity has become available with an ambitious, rewarding, fast paced Logistical client based in central London. They are looking for a Service Desk Analyst to join their team who has experience providing IT and Desktop Support via a Service desk to internal users.

The role will entail supporting the company's users, dealing with IT Service Desk requests and helping to resolve all IT issues. This role also includes; new equipment roll-out, project work and infrastructure upgrades and configuration of company technological assets.

Essential Experience:

* 2nd Line Support Experience
* Windows Desktop OS (up to Windows 10)
* Active Directory / Group Policy
* Exchange Server / Office 365
* Desktop Support - Desktop Deployments, Laptops, Phones, Tablets
* Audio-Visual Setup and Support
* TCP/IP, DNS/DHCP
* Mac OSX

Desirable Experience

* Certifications - Microsoft
* VMware Experience


This is a fantastic opportunity to join a growing organisation that invests heavily in their staff. There is scope for progression and they provide support for professional qualifications.

Microsoft, Windows Server, Exchange, Office 365, Active Directory, Networking, Desktop, Laptop, MCP, MCSA, First Line, Second Line, 1st Line, IT Support, Engineer, Audio Visual, Mac, OSX