Title: 1st Line IT Support Engineer

Location: Knightsbridge - Onsite

Salary: Up to £28,000 Benefits

Contract/Permanent: Permanent

Working Hours: 08:00-17:00pm

Hours per week: 40



WHAT YOU GET as the 1st Line IT Support Engineer:

* Up to £28,000 salary as well as a wide array of benefits including Incentives such as Holiday getaways, Company Bonus, training/contributions to Qualifications and Pension Scheme
* Exposure and opportunities to get hands on with project work
* To work with a growing organisation who are looking for a 1st Line IT Support Engineer to provide support to an wide array of clients
* Excellent opportunity for a passionate and driven individual to progress their career
* Progression opportunities within the company - Extensive training opportunities and qualifications are paid for and encouraged
* Complete basic BAU troubleshooting support
* Opportunity to increase skillset and develop individual competency, problem solving skills and technology exposure

THE JOB:

The role of a 1st Line IT Support Engineer:

* Working with multiple technologies and getting hands on experience with them
* Troubleshooting a wide array of 1st Line issues using technologies including O365, Active Directory and networking
* Get hands on experience with bespoke technologies
* Handling 1st line BAU problems
* Be the first point of contact for troubleshooting issues and involves problem solving at the highest level
* Get the opportunity to build your skillset and develop throughout the organisation



WHAT WE LOOK FOR:

Essential Skills for a 1st Line IT Support Engineer:

* Active Directory - Password resets, creation of new users etc
* Office 365 - SharePoint/Onedrive/Teams
* PC Hardware Replacement - replacing keyboards, mouses and other important electronic devices

Additional Technical experience that is desired:

* Networking knowledge
* Intune
* Experience with Azure



Soft Skills:

* Reliable - can work in a team but also by themselves
* Team player
* Passion for IT
* Customer Service - clear communication skills and able to articulate easily



If you like the sound of the 1st Line IT Support Engineer and want to demonstrate your ability and progress your career in IT, then apply now.

Alternatively for more information, please call Involved Solutions on 02079522444

1st Line / IT Support Engineer / Intune / Networking / O365 / Exchange / AD / Active Directory / PC Hardware / PC / Resetting passwords/Desktop Engineer/Azure