Minimum Permanent Salary or Contract Rate?
Jobs within

2nd Line Systems Analyst - up to £35,000 Benefits - Hybrid


Network Systems Infrastucture

£30000.00 - £35000.00 per annum Benefits



Job Description

Title: Systems Analyst (2nd Line Support)

Location: London/Hybrid

Salary: up to £35,000 Benefits

Contract/Permanent: Permanent

Working Hours: 9am - 5:30pm

Hours per week: 37.5


* Up to £35,000 salary and a competitive bonus as well as a wide array of benefits
* To work with a global transportation company as a Systems Analyst providing support at a 2nd Line Level.
* Excellent opportunity for a passionate and driven individual to progress their career and travel the world.
* Hands on role - given the autonomy to analyse and troubleshoot a variety of problems and build systems to then install
* Go on trips all around the world to places such as Norway, Malta, and Singapore where you build and install servers and then provide aftercare and maintenance from the London office.


The role of a 2nd Line Systems Analyst:

* Provide 1st to 2nd line "business as usual" daily IT support: troubleshooting, upgrades, and system maintenance.
* Participate in hardware refits and ad-hoc visits which could include office preparation and then deployment.
* Getting hands on and configuring Networks, Switches and VLAN's.
* On a daily basis following up on Office IT incidents and projects, actively liaising with users and the IT team when required.
* Installation of operating systems to physical servers.
* Strong Active Directory knowledge including setting group policies as well as setting permissions and being able to add and remove users.
* Network refreshes, application upgrades and installations of servers


Essential Skills:

* Active Directory (Group Policies/Permissions/Adding Removing users)
* General 2nd Line Desktop support/troubleshooting
* Networking (Configuring networks/switches and VLAN's)
* Installation of hardware (printers/phones)
* Installation of operating systems to physical servers

Additional Technical experience that is desired:

* Citrix
* SQL Server

Soft Skills:

* Professional and trustworthy with sound work ethic
* Security minded, attention to details, customer service focused
* Multi-tasking and working independently under deadlines
* Strong analytical, consulting, and troubleshooting skills
* Pro-active, adaptable team-player, excellent communicator

If you like the sound of the 2nd Line Systems Analyst role and want to demonstrate your ability and progress your career in IT, then apply now.

Alternatively for more information, please call Involved Solutions on 02079522444

2nd Line / Systems Analyst / Windows Server 12-19 / Microsoft 365 / Active Directory / VLAN/ Switches / Networking / Networks / Printers / Hardware / Citrix / SQL Server / GPO's / 2nd Line / Permissions