A client of mine based in London is looking for a Service Desk Analyst to join their team to act as the first point of contact for all IT queries coming in to the Service Desk. The Service Desk Analyst will need to have prior experience of having worked on a service desk and will need to have a strong technical skill set.
This is an excellent opportunity for a Service Desk Analyst to enhance their skill set and gain exposure to a wide range of technologies.
Key Skills - Service Desk Analyst
* Active Directory - password resets * Office 365 * Exchange 2007 / 2010 * Windows Server 2008 / 2012 * Experience of having sat on a service desk * Call logging
Desirable Experience - Service Desk Analyst
* Citrix * Cisco * Mobile support - iPhone, Blackberry, Android * Networking - DHCP, TCP/IP, DNS
If you are interested in the position of Service Desk Analyst, please apply directly and you will be contacted.