Process Analyst - £40,000 - £45,000 Benefits - Dartford
An award-winning market leading client of mine that are currently undergoing an IT Change and Transformation Programme across the business and are looking for a Process Analyst in to join their Service Delivery team. The Process Analyst will be joining a very supportive team with varying potential opportunities for progression and therefore offering a great opportunity for the Process Analyst to really enhance their career.
The client is in the process of implementing a new ITSM tool in which the Process Analyst will be getting heavily involved in integrating, automating and optimising all processes within a standard best practice, ITILv4 ITSM operating model. In addition, the Process Analyst will play a key part in evaluating, reviewing and developing the processes to ensure a better service for the customers. The Process Analyst will be working with a wide range of teams across the IT department to help analyse and design improvements where required.
Key Skills - Process Analyst:
* Understanding of ITIL * Understanding of process improvement * Analytical mindset * Strong communication & personable skills
Desirable Skills - Process Analyst:
* Previously operated in a Process/Business Analyst role * Previously worked with an IT department * ITIL Certified
If you are interested in the role of Process Analyst and developing your skillset in a fast-paced environment, then please reply then please apply for the role and then you will be contacted to discuss the role further.
Process Analyst, Business Analyst, Systems Anlyst, ITIL, ITSM, Analytical, Analyse, Processes, Improvements, Process Improvements