Senior 2nd Line Desktop Support Engineer- London Bridge - £33,000 to £38,000 Benefits
The package for Senior 2nd Line Desktop Support Engineer:
* £33,000- £38,000 per annum * Based in a great location next to Borough Market * Working for a fast-growing technology services company that has an impressive year on year growth rate * Exposure working with well-established investment banks, hedge funds and other finical institutions
Senior 2nd Line Desktop Support Engineer will be excepted to travel to customer sites to carry out work when necessary. As a Senior 2nd Line Desktop Support Engineer, you will be working as part of a team of analysts who restore normal service operation as quickly as possible whilst ensuring that the best achievable levels of availability and service are maintained.
ESSENTIAL SKILLS SENIOR 2nd LINE DESKTOP SUPPORT:
Please only apply for Senior 2nd Line Desktop Support Engineer if you can demonstrate the following:
* Active Directory * Office 365/ Outlook/ Exchange * Office Suite * Networking protocols TCP/IP, LAN, WAN * VDI- Ideally Citrix XenApp * Mobile Phone support
As a Senior 2nd Line Desktop Support Engineer, you will provide technical support for all customers on 2nd line help desk issues and working on implementation of client projects: logging and updating help desk calls, client visits and responding to monitoring alerts. Working with Disaster Recovery implementation projects, updating and maintain all IT documentation. Daily checks on customers IT environment and provide management cover and some formal and informal training to more junior staff.
DESIRABLE SKILLS FOR SENIOR 2ND LINE DESKTOP SUPPORT ENGINEER
* VMware * SQL Server * Firewalls
It's essential as the Senior 2nd Line Desktop Support Engineer that you have the attitude and ambition vital for your success, and you are eager to learn. This might mean as a Senior 2nd Line Desktop Support Engineer you will be out of your comfort zone but don't worry, you'll always have a mentor to ask for help and guidance.
If you want to work with us, and you like the sound of the Senior 2nd Line Desktop Support Engineer role, where you're rewarded for your diligence and can make a real difference every step of the way, then we'd love to hear from you!