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3rd Line Engineer - London


Network Systems Infrastucture

£28000.00 - £33000.00 per annum Bonus Benefits

London / City


Job Description

3rd Line Engineer- Up to £33,000 Bonus Benefits - London

A well-established client of mine requires a 3rd Line Engineer to join their vibrant IT department providing high-level support and project expertise across their technology stack

As a 3rd Line Engineer you will primarily be acting as the initial escalation point for Service Desk issues and also maintaining and administering new IT services. Previous experience in a Service Desk is essential and any exposure to Infrastructure administration would be advantageous.

Technical Skills for a 3rd Line Engineer:

* Excellent troubleshooting and problem-solving skills.
* ITIL experience.
* Microsoft domain technologies including AD / DNS / DHCP
* Windows Server 2008 / 2012 / 2016
* Windows 7 / 10
* Linux operating systems
* Office 365
* Amazon Web Services (AWS)
* Active Directory - group policies.
* Experience with providing customer support on a Service Desk

Desirable Skills for a 3rd Line Engineer:

* Microsoft Certification
* Cisco Certification
* Experience of working for a Managed Services Provider

If you are interested in the position of 3rd Line Engineer, please apply directly in the first instance.