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IT Support Engineer - Cambridge - £25,000 - £30,000 Benefits


Network Systems Infrastucture

£25000.00 - £30000.00 per annum Benefits



Job Description

IT Support Engineer - Cambridge - £25,000 to £30,000 Benefits

We are looking for an IT Support Engineer to join one of our well-established clients and assist them with the day-to-day IT requirements. The IT Support Engineer position will give you a great opportunity to build on your existing skillsets by developing and maintaining the existing systems and assist with the implementation of the new technologies.

Job Responsibilities - IT Support Engineer:

* Provide user support for all the business systems and applications
* Responsible for taking and assigning Incidents, Requests or Tasks and escalating to the relevant team member if needed and to see tickets through to resolution.
* You will be involved in setting up users' desktops, tablets and printers alongside the installation, repair, and maintenance of PCs and related systems.
* You will also be included in tasks such as the installation of software, patching, and updating desktops, laptops and other devices.
* System security and GDPR compliance
* Creation and maintenance of documentation for the IT infrastructure and processes

Essential Skills - IT Support Engineer:

* Office 365
* Windows 7/10
* Active Directory

Desirables Skills - IT Support Engineer:

* SQL Database
* Windows Server
* Windows 10 upgrades
* Routing and Switching
* Networking protocols TCP/IP, LAN, WAN

Soft Skills - IT Support Engineer:

* Excellent troubleshooting and problem solving
* Strong communication and organizational skills
* The ability to work independently and in a team
* Strong inter-personal skills, be able to maintain good relationships with users and colleagues

If you like the sound of a role where you're rewarded for your diligence and can make a real difference every step of the way, then we'd love to hear from you! Please apply for the IT Support Engineer position with a copy of your most up to date CV and you will be contacted by Alastair.

Office 365 / Windows 7 / Windows 10 / Active Directory / SQL Database / Windows Server / Routing / Switching / DNS / DHCP / TCP-IP / TCP/IP / LAN / WAN / IT Support / 1st Line / 2nd Line/ 1st/2nd Line / IT Analyst / Infrastructure Engineer

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