1st Line Engineer - MSP - Central London - £20,000 to £27,000 Benefits
An established Managed Service Provider based in London requires an 1st Line Engineer to join their Service Desk team. The 1st Line Engineer will be the first point of contact for the clients so great communication skills and the ability to multitask will be essential.
The 1st Line Engineer will gain exposure to both 1st and 2nd line issues resulting in a great opportunity to develop your skillset surrounded by highly capable 1st, 2nd and 3rd Line Engineers. The 1st Line Engineer will be involved in a range of projects such as Office 365 migrations and office moves alongside BAU.
1st Line Engineer Essential Skills:
* Office 365 - Creating user accounts, mailbox creation * Active Directory - Creating user account, distribution list management * Good communication skills
This organisation provides many progression avenues for those who are looking to develop their skills with paths into 2nd/ 3rd Line Engineer positions, Network Engineer roles and management to name a few. They are always looking to promote from within before looking externally and offer a wide range of internal and external training programmes.
1st Line Engineer Desirable Skills:
* Windows 10 experience * Experience working in a Managed Service Provider * Experience in resolving tickets under KPI's & SLA's * Networking experience TCP/IP, DNS DHCP - Cisco Desirable * Microsoft Certifications
If you'd like to be part of a organisation who pride themselves in their quality of service and invest heavily in their staff then APPLY NOW for consideration and a chance at interviewing next week with an updated CV.
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