IT Support Engineer - Cambridge - £25,000 to £30,000 Benefits
We are looking for an IT Support Engineer to join one of our well-established clients and assist them with the day-to-day IT requirements. The IT Support Engineer position will give you a great opportunity to build on your existing skillsets by developing and maintaining the existing systems and assist with the implementation of the new technologies.
Job Responsibilities - IT Support Engineer:
* Provide user support for all the business systems and applications * Responsible for taking and assigning Incidents, Requests or Tasks and escalating to the relevant team member if needed and to see tickets through to resolution. * You will be involved in setting up users' desktops, tablets and printers alongside the installation, repair, and maintenance of PCs and related systems. * You will also be included in tasks such as the installation of software, patching, and updating desktops, laptops and other devices. * System security and GDPR compliance * Creation and maintenance of documentation for the IT infrastructure and processes
Essential Skills - IT Support Engineer:
* Office 365 * Windows 7/10 * Active Directory
Desirables Skills - IT Support Engineer:
* SQL Database * Windows Server * Windows 10 upgrades * Routing and Switching * DNS, DHCP * Networking protocols TCP/IP, LAN, WAN
Soft Skills - IT Support Engineer:
* Excellent troubleshooting and problem solving * Strong communication and organizational skills * The ability to work independently and in a team * Strong inter-personal skills, be able to maintain good relationships with users and colleagues
If you like the sound of a role where you're rewarded for your diligence and can make a real difference every step of the way, then we'd love to hear from you! Please apply for the IT Support Engineer position with a copy of your most up to date CV and you will be contacted by Alastair.
Office 365 / Windows 7 / Windows 10 / Active Directory / SQL Database / Windows Server / Routing / Switching / DNS / DHCP / TCP-IP / TCP/IP / LAN / WAN / IT Support / 1st Line / 2nd Line/ 1st/2nd Line / IT Analyst / Infrastructure Engineer