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3rd Line Support Engineer


Network Systems Infrastucture

£45000.00 per annum Benefits



Job Description

3rd Line Support Engineer - Central London - £45,000 Benefits

My Client, a well-known charity, is currently recruiting for a 3rd Line Support Engineer to join their team on a permanent basis with a salary of £45,000 benefits. You will be supporting 3000 users across the country using a variety of technologies.

As a 3rd Line Support Engineer, you will have strong experience, centred around a core skill set of Windows Server 2008/2012, Active Directory and VMWare. You will predominantly be providing BAU support but will also have the opportunity to get involved in project work. One such project my client is currently undertaking is a datacentre migration.

Daily Duties - 3rd Line Support Engineer:


Supporting the in-house IT system

Working in and supporting a virtualised environment

Ensuring all incidents are dealt with in accordance to set SLA's

Providing support remotely to other offices across the UK

Key Skills and Technologies - 3rd Line Support Engineer:


Windows Server 2008/2012 - strong admin, support and troubleshooting

VMware 5.5 - strong admin, support and troubleshooting


Advanced understanding of Microsoft Active Directory - DirSync, Group policies



Desirable - 3rd Line Support Engineer:


Networking - (LAN/WAN)

Office 365


Proven track record of delivering in a complex multi-vendor IT environment

Ability to produce clear and concise documentation

Ability to communicate technical activities in a non-jargon friendly way

This position will allow you to gain access to a variety of new technologies, as well as develop and build upon your current skill set. My client looks after their employees and will help you to excel within your career, and will help you to tap into your potential.

If the position of 3rd Line Support Engineer is of interest to you, please apply directly or contact George Heppleston on 0207 9522 444.

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