2nd Line Service Desk Analyst - £28,000 to £30,000 - Central London
My client is a rapidly growing Managed Service Provider based in Central London. They specialise in providing IT solutions for a variety of clients, and require a 2nd Line Service Desk Analyst to join their team.
The 2nd Line Service Desk Analyst will be responsible for providing a high quality 2nd support service to our clients on a range of varied range of hardware, software, server, networking and infrastructure based issues.
Essential Skills for the 2nd Line Service Desk Analyst:
* Windows 7 or 10 * Hyper-V or VMware * Active Directory - Group Policies * Windows Server troubleshooting * Routers, Switches * Mobile phone support * Excellent communications skills * Excellent customer service skills
Desirable Skills for the 2nd Line Service Desk Analyst:
* Mac * Mimecast * Microsoft certifications
This is a fantastic opportunity to join a growing organisation that invests heavily in their staff and there is scope for progression.
If you are interested in the 2nd Line Service Desk Analyst role please apply directly in the first instance.