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2nd Line Service Desk - £30,000 - £34,000 Benefits - London


Network Systems Infrastucture

£30000 - £34000 per annum Benefits



Job Description

2nd Line Service Desk Analyst - £30,000-34,000 - Central London

My client is a rapidly growing Managed Service Provider based in Central London. They specialise in providing IT solutions for a variety of clients, and require a 2nd Line Service Desk Analyst to join their team.

The 2nd Line Service Desk Analyst will be responsible for providing a high quality 2nd Line support service to many of their clients on a of varied range of hardware, software, server, networking and infrastructure based issues.

Essential Skills for the 2nd Line Service Desk Analyst:

* Windows 7 or 10
* Hyper-V or VMware
* Active Directory - Group Policies
* Windows Server troubleshooting
* Routers, Switches
* Mobile phone support
* Excellent communications skills
* Excellent customer service skills

Desirable Skills for the 2nd Line Service Desk Analyst:

* Mac
* Mimecast
* Microsoft certifications

The successful candidate for the Desktop Support Analyst will join a friendly and sociable team and will have countless opportunities to develop and excel their skill set. This is a fantastic opportunity to join a growing organisation that invests heavily in their staff and there is a wide scope for progression.

To apply for this Desktop Support Analyst role please submit your CV now and then follow up with a phone call to Georgia Blois on 0207 9522 444. This is an urgent requirement, and we are looking to move quickly.