1st / 2nd Line Service Desk Analyst - St Albans - £25,000 to £28,000 Benefits
My client, a rapidly growing global organisation, is hiring for a 1st/ 2nd Line Service Desk Analyst. They have gained major success in recent times in their field and are continuing to prosper in the market in addition to expanding abroad.
As a 1st / 2nd Line Service Desk Analyst, you will be motivated and confident as you will be joining a proactive team. As part of 1st / 2nd line support, this role predominantly focuses on supporting several users with the responsibility of ensuring customers are receiving the best service possible.
Key Skills - 1st / 2nd Line Service Desk Analyst
* Windows Server 2012/2016 * Office 365 or Exchange * Active Directory * Windows Server 2012/2016 * DNS / DHCP / IP * Office 365 or Exchange
Desirable Skills - 1st / 2nd Line Service Desk Analyst
* ITIL * Ticketing Systems * Telephony Support * Backups * Mobile Support * Storage / SAN / NAS * Group Policies
This role of a 1st /2nd Line Service Desk Analyst will present you with the opportunity to work in an ever developing environment which will enable you to grow both as an individual and as 1st / 2nd Line Service Analyst.
If you are interested in this exciting 1st / 2nd Line Service Desk Analyst opportunity then please apply immediately.