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1st / 2nd Line Service Desk Analyst - Up to £28,000 Benefits

BBBH1709_1538560052

Network Systems Infrastucture

£26000 - £28000.00 per annum Benefits

Hertfordshire

Permanent

Job Description

Role: 1st / 2nd Line Service Desk Analyst

Location: St Albans

Salary: £26,000 - £28,000 Benefits

A rapidly growing global client of mine based in London is looking for a 1st / 2nd Line Service Desk Analyst to join their team.

As a 1st / 2nd Line Service Desk Analyst you will be providing both BAU and project support to the user base.

As a 1st / 2nd Line Service Desk Analyst you will have previous experience of working on a service desk providing 1st and 2nd line support. You will need to have experience of supporting a number of different users and will have experience working in a high paced environment.

Essential skills - 2nd Line Service Desk Analyst

* Windows 7 or 10
* Hyper V or VMware - Understanding
* Windows Server 2012 or 2016
* Office 365 or Exchange
* Active Directory
* DNS / DHCP / TCP/IP

Desirable skills - 2nd Line Service Desk Analyst

* ITIL
* Ticketing systems
* Telephony support
* Storage / SAN / NAS
* Group Policy's
* Backups
* Mobile Support

If you are interested in the role of 1st / 2nd Line Service Desk Analyst, please apply in the first instance.

1st / 2nd Line Service Desk Analyst / 1st / 2nd / Windows 7 / Windows 10 / HyperV / Hyper V / Office 365 / O365 / Win server / Office suite / ITIL / Windows server / AD / Active Directory / DNS / DHCP / TCP/IP / Networking / VMware / SAN / NAS / Storage / Backups